Our pick up was a sad excuse for customer service the man didn’t have tool to tighten the ball we had. we had to drive to a new location to get it tightened properly so UNSAFE. He basically said good luck and then walked back inside the gas station. We schedules to pick up at real U-Haul and you changed the location the day before to some sketchy gas station 15 mins further away. When I called they said there wasn’t one available closer but there was plenty at the real U-Haul place that we HAD to go to cause the other place didn’t help us safely and properly set up our towing situation in the first place. Literally so unprofessional what kind of business is this. I thought U-Haul was an established business with proper safety protocols and procedures in place. Fix this issue in Lakewood co
ADDIE O
Conoco Denver
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, CO 80211
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very satisfied with my truck rental experience.
JOHN AEasy pickup!
MORGAN CFriendly service. Easy to use.
Dan MA+ all around!
CECILIA G