Customer Reviews for Conoco

I will use them again when needing rental trucks.

We will go back to this location. He was very very helpful with our trailer rental. Above and beyond expectations!

Everything was good great attendant thank you

Nothing needs to change. Great job.

He was hypercritical of the dust on the floorboard. The truck was picked up at a cattle feed store, where there was a lot of gravel and dust. He wanted to have the pick-up location penalized, which I thought was not only unfair but also unprofessional.

Nothing he was friendly well knowledge and care about the customer

Educate your phone reps that a 6 x12 with a gate will not work for a 5'5” ITV that was explained that was what I was hauling. Never was it said that the rear bulkhead was not open to 6 ft. I drove 600 miles and could not load my unit. Rental cite was great but your phone people suck I will never rent from u again 🤬😡😡🤬 900 following on FB know about it and I sake do them to please share. Get your shit together and take care of your mistakes

For the same 22' truck, mileage, & 3 days charge was $26 more. Didn't like that.

Rude and my card kept bein charged til i had to cancel uf

This dealer is better than any u-haul dealer or store in our area. Extended hours, available clean equipment, friendly service and best gas prices in town means I'll drive further to use the dealer

Their computer was down when I checked it in at 6:07 PM on 12/19/20. Didn't' get it checked in to following day. Got overcharged $9.04 and had to dispute it to get credit. Overall a bad experience. Too much time spent calling to get it corrected!!

Every thing was just fine love doing Business with uhaul

It would help if your trailers had tongue jacks on them. I had to unhook the trailer from the truck one time and it was a lot of trouble

We did get roadside assistance but it was fast service and the representative was super nice and helpful....

Very helpful in advising what rental needed

This location was very professional the man was very professional and helpful this would be a good training facility for U-Haul this man was very good at his job.

Best service!

This was the worse experience I have ever had, lied too and ripped off

They also supplied men to help unload and they were awesome.

They also supplied men to help unload and they were awesome.

After being forced into a box van, rented a pickup first. The Van's right front tire kept losing air, plus the tires were almost to the wear indicator and in the rain it did hydroplane on us once, the windshield wipers were terrible, the left headlight was way to high, the right light was pointing almost straight down. The tow dolly had low tire (17psi) which you couldn't tell till you put a car on it. I've used uhaul alot and the location is great and the service is fantastic but this time the vehicle was dangerous and stressful on my trip.

Windshield dirty on the inside

no complaints at all--the gentleman that set us up was so nice and helpful

Great Service!!!

Did a great job.

Jake was very helpful with this rental. I tried to rent from another location via phone and had several issues. BUT I spoke to Jake and he quickly assured me that he could take care of me. Great customer service skills. I would highly recommend this location to anyone needing to rent in this area.

Very friendly and works with sense of urgency!

Owner of the store was rude and hateful because Corp gave me a discount because a reserved trailer was not available in my area. He mubled rude comments and then refused to give us any paper work. Said if we needed a printed copy to print it ourselves that he sent it via email. The trailer we noticed had clearly been over weighted previously as the floor was unlevel. We never imagined it would pull differently. But this trailer was all over the road. Everytime a bump was hit it pulled hard to one side. We informed him when we turned the trailer back in simply so he could have it serviced and his response was that I already got a discounted service and I shouldn't complain. I just didnt wanna see someone with less experience try and pull this trailer and end up in an accident. Next time I do not care if the rental is free. I would NEVER return to this location.

The guy who checked us in was very polite and friendly and a former NJ resident like ourselves. We were given two other locations to drop one there was no answer and the 2nd one did not take trailers. We found this location ourselves and Jig the owner was very helpful. Would recommend him to anyone in the area. The regional office was the problem.

All was great!!!

The owner is very nice and knowledgeable. I would highly recommend him again

Very friendly, accommodating and knowledgeable

The person who gave us the trailer seemed to have no clue we would be there. The trailer was dirty and he kept trying to charge more than we were told when making the reservation.

More selection

The guy who gave us truck and did all the paperwork was very nice and did us right. The only complaint i have is parking. When I returned vehicle, i was trapped and couldn't get out. Other than small location, the experience was as expected! Would recommend.

**Excellent communication and friendly service!!**I placed a reservation online for 8am the night before and the owner "I believe",met me outside on my arrival.Today was the second time I used this location for my moving needs. We both checked the vehicle and mileage upon arriving and turning the 9'van in. I would strongly suggest this location above Kyle Ave location. Kyle Ave cheated me out of 150.00 before and had extremely bad service and communication.

Excellent customer service. I'm a repeat customer and would definitely recommend to others.

Everything was Great!!!

Excellent

Friendly and superior service. I was very impressed.

Uhaul sent me here due to equipment being out in another location. I have rented from UHaul many times in the past but this was by far the best customer service I have ever received. The owner was courteous and immediately got us going. He hooked it all up and checked it before I left. I highly recommend this location and Jig the owner was awesome!

Owner told me multiple times to wait until the morning and bring it back as I payed for 24 hr. then proceeded to charge me for an extra day even though I showed up before 9 and rented the uhaul at 10 the morning the previous day. I am feel as if I was lied to and would never rent from this place again.

They would go above and beyond to make sure they had what you wanted to rent!! The best Uhaul service yet!

Trailer was in a mud puddle. Pickup was an extreme hassle due to the location. The owner was more concerned with talking to his trash friends that blocked me from leaving. His son that actually did the computer work was great and very polite.

Explained very well to me on what truck k needed to rent and he was right very professional.

great customer service

great customer service!

Very good customer service, would recommend to everyone, would work with pick up times. Overall great experience, clean newer equipment

Having to buy an adapter plug to fit for an over priced plug was ridiculous I think it should have the same price as every one else but to jack up the price cause you know a person will have to have it after you already rented the trailer is wrong

I can't say because the service was so awesome. Jig really cares about people. If you can duplicate him that would be it!

Bobby was very friendly and professional despite having several customers in line, including one agitated man. Good facility!