Customer Reviews for Conoco
(U-Haul Neighborhood Dealer)

1,207 reviews

803 W Grand Ave   Rainbow City, AL 35906

(256) 547-3494

Office Hours

  • Mon-Fri: 6 am–8 pm
  • Sat: 7 am–8 pm
  • Sun: 10 am–7 pm

Services at this Location:

Contact Us

(256) 547-3494

803 W Grand Ave
Rainbow City, AL 35906

Services at this Location:

Office Hours

  • Mon-Fri: 6 am–8 pm
  • Sat: 7 am–8 pm
  • Sun: 10 am–7 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Chris B 
Rating:
5.0

The truck was clean and well maintained, Jig was very informative and very helpful through the process.

MICHAEL H 
Rating:
5.0

Customer did not leave a comment.

Jeff E 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY R 
Rating:
5.0

Customer did not leave a comment.

BRANDON J 
Rating:
4.0

It was Good just a Miscommunication by the Owner.

CHRISTOPHER A 
Rating:
5.0

The best dealer around!

ROBERT M 
Rating:
5.0

Customer did not leave a comment.

ROBERT B 
Rating:
5.0

Very nice staff clean vehicles.

RANDY K 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER D 
Rating:
5.0

Friendly, helpful, quick and easy! Will def use again in the future

SARAH M 
Rating:
5.0

Best Uhaul location in the US! Jig is the best and goes above and beyond to make it a smooth and easy experience!

Michael H 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H 
Rating:
5.0

Great customer service

ROBERT P 
Rating:
2.0

Upon arrival the clerk tried to charge me $170 when my quote online was $120. He also told me that it would charge me $100 extra to pay with my debit card. And the truck wasn’t ready when I got there . Could barely see out the windshield when I left it was so dirty and smelled . He told me I had to return the truck before 9pm that night when my app said 7:30 am Sunday . Upon arrival at 8:20pm I pulled in and before I could put it in park the same clerk can out and opened the passenger door and started cleaning it before I was out . He continued to insist that I not close the return on the app that he would do it for me . He took the keys out of the ignition before I even removed the seat belt. I barely got the pictures for the app return . Even had to ask for the keys back to finish . This is my 3rd uhaul in a year and half and my worse experience.

Anita S 
Rating:
5.0

Customer did not leave a comment.

BRANDON J 
Rating:
5.0

He’s always making sure we have exactly what we need when we need it! He’s very customer oriented and calls us by name every time we go in his store.

RICHARD C 
Rating:
5.0

Customer did not leave a comment.

RANDALL P 
Rating:
5.0

Customer did not leave a comment.

Marcus N 
Rating:
5.0

Customer did not leave a comment.

Rosemary V 
Rating:
5.0

Perfect experience. Jeg is very polite, well mannered and goes over and beyond to make sure you get the best deal and best experience possible. Thank you for all you do.

Robert W 
Rating:
5.0

Gig the owner was amazing, I've rented from uhaul many times and it's the first time anyone ever took the time to go over everything with me. Everything from safety to saving money on fuel. I would highly recommend this location if you want to rent a uhaul. Paul Strickler

PAUL S 
Rating:
4.0

Customer did not leave a comment.

PHILLIP B 
Rating:
5.0

Nothing, Best service and customer support ever.

STEVEN B 
Rating:
5.0

Keep it just the way it is

KRISTOPHER F 
Rating:
4.0

Customer did not leave a comment.

Amiri H 
Rating:
5.0

Customer did not leave a comment.

ROBIN C 
Rating:
5.0

Customer did not leave a comment.

GEORGE H 
Rating:
5.0

Great place to rent from, always helpful and nice.

DONALD B 
Rating:
5.0

This is the 3rd time Iv used this location and has been grate service each time.

KURTIS K 
Rating:
5.0

great service and friendly workers

ALICE B 
Rating:
5.0

Customer did not leave a comment.

Jeanie M 
Rating:
5.0

Customer service is excellent! Owner is extremely helpful and knowledgeable about his rental equipment. Won’t go anywhere else!

STEPHANIE B 
Rating:
5.0

The service experience with Jig was excellent!

AVAH A 
Rating:
5.0

Excellent service. Friendly and very well mannered gentlemen. Went over and beyond to make our experience perfect. Have another rental reserved for next month.

Jordan W 
Rating:
5.0

The staff at Conoco was awesome. They called to check on us. It is the best that we have ever worked with.

MICHAEL N 
Rating:
5.0

Customer did not leave a comment.

YUSUF A 
Rating:
5.0

Customer did not leave a comment.

HEATHER S 
Rating:
5.0

Customer did not leave a comment.

MARY N 
Rating:
5.0

Customer did not leave a comment.

Fredrick P 
Rating:
5.0

Great owner/operator at this location. Very friendly and helpful.

DAVID J 
Rating:
5.0

Customer did not leave a comment.

Becky V 
Rating:
4.0

The owners of this location are very nice, very helpful, and I will definitely go back to rent from them again.

LEWIS C 
Rating:
1.0

Horrible experience… Store owner recommended his driver & workers I added insurance store owner driver had an accident & store owner said it wasn’t covered

SHARON M 
Rating:
5.0

It's already good

Cecelia W 
Rating:
5.0

Customer did not leave a comment.

Tim H 
Rating:
5.0

He went out of his way to get me what I needed very helpful

Frankie S 
Rating:
5.0

Customer did not leave a comment.

Donna G 
Rating:
5.0

Customer did not leave a comment.

Wayne R 
Rating:
5.0

Customer did not leave a comment.

Josh T 
Rating:
5.0

Great experience. Very helpful and knowledge about the equipment

SHANE O 
Rating:
5.0

Very courteous, their professional hospitality is always there.

Kenneth M 
Rating:
5.0

have rented from this location (my preferred) several times, equipment always clean and well maintained. friendly & professional staff.

Mart B 
Rating:
5.0

Customer did not leave a comment.

jerry o 
Rating:
5.0

Customer did not leave a comment.

D A 
Rating:
5.0

Customer did not leave a comment.

Brian C 
Rating:
5.0

Customer did not leave a comment.

Jerry M 
Rating:
5.0

Great place. The U-Haul was fantastic!

Frank L 
Rating:
5.0

Customer did not leave a comment.

Robert J 
Rating:
1.0

Customer did not leave a comment.

SAMMY S 
Rating:
5.0

Very helpful, courteous and professional.

Gene B 
Rating:
4.0

Customer did not leave a comment.

DAVID J 
Rating:
5.0

Mr. Patel is friendly and helpful.

Faye B 
Rating:
5.0

Great people and helpful attitude Definitely will go back there for more needs.

Robert J 
Rating:
5.0

I have received excellent service every time I have used Uhaul from this location, and several family members have as well. The manager has gone above and beyond to see that I had what I needed. I highly recommend.

EVELYN B 
Rating:
5.0

Customer did not leave a comment.

Faye B 
Rating:
5.0

Very good experience. 👍

Rita A 
Rating:
5.0

Great service!

Observer S 
Rating:
5.0

Jig is consistently excellent!

TOMMIE G 
Rating:
5.0

Customer did not leave a comment.

Jeremy S 
Rating:
5.0

Mr & Mrs Jigg are the most nicest folks. They treat you like family. I been renting U Hauls for many years and this location has all the others beat by a long shot. Anyone that's needing to rent or someone just has a question please give Mr & Mrs Jigg a call you will not regret it.

GEORGE P 
Rating:
5.0

Absolutely best service and experience. Helped so much in our moving needs .

Michelle J 
Rating:
5.0

Customer did not leave a comment.

EDDIE C 
Rating:
5.0

Nothing.

Clark H 
Rating:
5.0

Not the first time I've rented from this location and as always very professional,respectful, and hospitable. It's always a pleasure to take my business to this location

Timothy R 
Rating:
5.0

Pricing!! A $19.95 one day rental 10' truck cost me $60.00+ . This should be disclosed to renters up front.

Sara O 
Rating:
5.0

They should explain the fees before they take your payment. And explain you will be charged again for gas when you return the vehicle.

Neena L 
Rating:
5.0

PERFECT AND SERVICE WAS OUTSTANDING

ALICIA C 
Rating:
2.0

Customer did not leave a comment.

Frederick B 
Rating:
5.0

Will always use this location for future rentals. Thank you Jig !!

Scott t 
Rating:
5.0

I will always use this location for all future rentals.

Scott T 
Rating:
5.0

Excellent service!

Don C 
Rating:
5.0

Awesome customer service. Truck was spotless.

Keytahnie J 
Rating:
5.0

Customer did not leave a comment.

James H 
Rating:
5.0

Great service keep up the good work

Beverly C 
Rating:
5.0

Customer did not leave a comment.

Romae T 
Rating:
5.0

Customer did not leave a comment.

Theresa J 
Rating:
5.0

Customer did not leave a comment.

jerry l 
Rating:
5.0

I have rented UHauls from this location (Conoco) several times over the past 4 years. He ALWAYS has my truck or van ultra-clean and ready to go, and makes the return very easy. I will continue to use this place for all my future DIY hauling needs. Bob

Robert N 
Rating:
5.0

Always a pleasure with this business-we have used them before... No issues with the truck, it was just what we needed. The Manager is very nice & helpful with lining up extra help for us with the move. We highly recommend this UHaul Dealer! Thanks again, The Oltman’s

ROBERT O 
Rating:
5.0

Great help !!

scott t 
Rating:
4.0

Customer did not leave a comment.

Robert H 
Rating:
5.0

Customer did not leave a comment.

Karen W 
Rating:
5.0

Jignesh is always the most accommodating! No matter the time or day he makes sure he has what we need. He goes above and beyond to make sure his trucks are clean and well kept. We use this location many times a year for several years. 10 stars

Sonja W 
Rating:
5.0

Customer did not leave a comment.

JAMES A 
Rating:
4.0

The experience was good no hitches

Delbert F 
Rating:
5.0

Customer did not leave a comment.

Jonathan D 
Rating:
5.0

Always a good experience!

JUNE S 
Rating:
5.0

Customer did not leave a comment.

JAMES S 
Rating:
5.0

Owner Jig is always excellent and personable. He is always my first choice

Phillip G 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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