Customer Reviews for Conoco
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Conoco
Joe J. on
Jig really went out of his way to help us!
Richard D. on
The gentleman who rented me the trailer was very helpful, friendly and professional.
Derrick S. on
Jackets on trailer needs to be oiled or something. Rolling up trailer jacket was really hard.
Robyne B. on
Charge what you said you would charge.
Danny W. on
This is a great idea. Having the location at a gas station means that they have extended hours. The man was really helpful and efficient. I'll rent from them again.
David S. on
This is the best U-haul in Gadsden
Vishal P. on
One of the great services I have on this location.
Brian M. on
Excellent service and very friendly. The owner made sure of customer satisfaction
Larry B. on
Offer rental package deals, shouldn't have to do a week rental for the cheaper mileage charge just to turn it in early anyway
William K. on
It is my fault that I was in a rush to rent a truck. From now on I'll call around to try to find some who charges less than .99 per mile and has senior or military discount.
James R. on
This place is hands down the best place to rent. The staff is super friendly, smart and helpful. If there is a trick to hauling they know it. The only thing that could make them better is if this review had 6 stars. They definitely deserve it. Rent here you won’t regret it.
Billy H. on
Thank you so mush.
Rachel K. on
Owner of store needs to hire help,takes too long to check out trailer due to continuios flow of service station customers.i rent every month for over 6 months,service is always slow even after repeat of information remaining same.
Henry A. on
Your representative at this location is Extremely Cooperative. Very helpful.
Dajah E. on
Everything was great!
Jerry W. on
Best location ever.
Sharon M. on
This U-haul location provided the fastest service! They were extremely efficient, friendly, and helpful! I was VERY impressed with how fast the rental process went and pick-up and return was quick, even in the rain.
Robert W. on
Great person to deal with. We drive 40 miles out of our way just to do business with him every year.
Thomas L. on
I’ve rented and dropped off here numerous times. They are the best uhaul location I’ve ever used.
David B. on
Excellent customer service!
Paula C. on
Nothing..excellent customer service!
Richard D. on
operator was very helpful and even loaned me his recediver hitch since mine did not work w/his equipment. change nothing.
Fred S. on
All was well. He was very helpful
Wayne F. on
I always clean up whatever I rent or barrow. If it was me I would have that as a requirement
James R. on
Not only would I recommend this place. I have recommended this place. I rent trailers a fair amount. I will never rent anywhere else. They are fast, friendly and helpful.
DIANA P. on
The pick up location was great. Very helpful.
Randy L. on
Outstanding customer service!
ZACHERY P. on
Absolutely nothing I wish I would have caught his name, but the gentleman that operates the Conoco location in Rainbow City, Alabama so helpful and polite. Answered all my questions and gave me some solid tips. This man needs a promotion if one is available to him.
Wm I. on
Owner did good job having truck ready for us. Was very helpful and friendly.
Andrew C. on
Nothing. This was a great experience. Jig was fantastic and went above and beyond. We were traveling and out of town when we broke down in the area. He stayed open late to get us into a vehicle because the rental places in the area were closed and unwilling to help us. He also called a mechanic he knew to take a look at our vehicle. The mechanic fixed us up and got us on our way. All because if Jig and his staff to lend a helping hand to a total stranger. Fantastic service. Great job!
John M. on
Nothing, great service.
Robert A. on
Mr jiggs was fantastic. The young woman on Meighan at main hub was fantastic
Larry B. on
I dont think there is much more to do, great rental experience and would recommend Zig to everyone!
Clemmy H. on
NOTHING
Randall P. on
Jig does a great job getting you in and out! I don't see how he could improve!
Belinda R. on
Teach them how to do their job.
Douglas J. on
All your rental places should be as courteous and efficient as this place . Very professional.
Justin W. on
Very slow service. Uhaul rental at a service station with only 1 worker. Broken glass in trailer was swept out by worker and 1 tire was low which had a nail in it.
Jason P. on
Brought back u hal clean. Had gas. Gave the guy the key. He didnt look over the uhaul or give us any paperwork. Then turned around and charged my debit card without my authorization. Not satisfied at all.
Paul T. on
Very easy and quick service. We're happy with the moving trip. The time we have the truck for loading and unloading was just about right. It would be better if we can have an extra day for a 26' truck to load and unload.
Deborah W. on
Vehicles are always clean and they are extremely easy to work with and provide excellent customer service.
Donald B. on
Jig was great to work with and made my rental quick and easy! Will be a repeat customer!
Paul M. on
Nothing. Owner/operator is very professional and quick with getting you in and out. This was our second time using him. He’s “our guy.â€
Florence A. on
The guy at Conoco is the best, he's friendly, helpful, & very patient with me. I've used him twice in a month, I would highly recommend him to anyone.
MICHELE H. on
Thus was a great experience for a rather difficult circumstance. Everyone was great. From Alabama to Marysville, Muchigan. Everything went smoothly thank to complete guidance from the Owner/Operster in Alabama to the drop off here st hone. Thsnk you all.
Ana Victoria A. on
Jake from Conoco Rainbow City is very kind and accomodating!
Robert G. on
The man running this location is simply outstanding. Courteous, exceptionally helpful, friendly, a pleasure to do business with.
Randolph D. on
Have done business here several times and always find them the same - friendly and very helpful!
JAMES A. on
Get more vans and pick ups
Holly K. on
Over charged $30
Charles K. on
It was not explained to me that in addition to the $40 per extra day fee that I would incur mileage charges. Though it was in the fine print of the contract, that should have been disclosed at pickup. I complained that I spoke to more than one person at UHaul and no one mentioned the mileage charge but did not get the help I felt I deserved. I plan to post negative reviews online about my experience. I'll go Penske in the future.
Brad M. on
Clean trucks in excellent condition. The U-Haul dealer was knowledgeable and a pleasure to do business with. I would recommend this U-Haul dealer to anyone.
DAVID A. on
I arranged for a trailer a month in advance at the desired location, but still had to travel 8 additional miles to another location.
Norman F. on
The UHaul agent was very efficient and helpful, even with the press of several customers at once.
James R. on
*HIGHLY RECOMMEND* The Owner of this UHaul & Conoco Store keeps his trucks clean and well-maintained. We have rented from other locations in the past but now, we always prefer this location over any other because of the cleanliness & friendly, high quality service. Always a quick and easy transaction. Great location too!
Randall C. on
The station was dirty and understaffed. The trailers and trucks were all over the lot with no organization. They need to spend some time cleaning up the location and organizing the equipment.