Pick up could be quicker, rental was scheduled to be picked up at 8:00 but wasn't able to leave with truck until almost 8:30 due to overbooking. The gentlemen is super friendly and very accommodating thoughCODY P.
Trailer Rental & Towing in Rainbow City, AL at Conoco
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Rainbow City, AL 35906
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Service was great at this location. Manager there was so helpful with the process of renting the truck. Thanks again an will use that location every time .TIM P.
I returned the truck with a lot more fuel than it had when I dropped it off. I also swept out the back of the truck and the cab was clean. When I went in to turn in the keys and to have it inspected, the employee didn't come out to inspect it, he just asked if everything was good and when I told him it was, he said he didn't need to inspect it. Then an hour later my card was charged $84.67 and when I called to ask why, he claimed the truck wasn't clean and said I was late bringing it back, even though I had it less than 24 hours. Either he had the wrong truck or was outright lying because the truck was clean when I dropped it off which he would have known if he did his job and inspected it while I was there.Terry C.
Great serviceRICHARD P.
Jib was an absolute pleasure to meet!DAVID S.
They were super nice! The best Uhaul experience ever!! We called to let them know we'd be a little late picking up our trailer. The system was down and they hadn't received our order. He didn't have the trailer that we had ordered online but he went and got us one very quickly.TIMOTHY L.
Jig was very helpful & friendlyLEO B.
No improvement needed. Great customer service. Treated me like family.PAUL P.
Excellent experience.... nothing I can think of to ImproveKENNETH K.
They were running low on inventory and I may not be able to get another truck for next week's trip.Vernon D.
Great experience. The owner was very polite and professional. I'd use them again.DANIEL H.
The owner of this establishment is beyond superb!! He's a very kind and genuine person, friendly and accommodating. Overall, a GREAT experience here. Definitely will recommend to friends and family! :) Thank you for everything. -JulieJULIE R.
No improvement need. Friendliest service ever received from UHaul. This location is the tops!Robert I.
Very helpful, convenient, professional, great overall experience!JAMES H.
I will use them again when needing rental trucks.JIMMY L.
We will go back to this location. He was very very helpful with our trailer rental. Above and beyond expectations!William H.
Everything was good great attendant thank youLARRY P.
Nothing needs to change. Great job.ROBERT M.
He was hypercritical of the dust on the floorboard. The truck was picked up at a cattle feed store, where there was a lot of gravel and dust. He wanted to have the pick-up location penalized, which I thought was not only unfair but also unprofessional.BECCA R.
Nothing he was friendly well knowledge and care about the customerDAKOTA S.
Educate your phone reps that a 6 x12 with a gate will not work for a 5'5â€ ITV that was explained that was what I was hauling. Never was it said that the rear bulkhead was not open to 6 ft. I drove 600 miles and could not load my unit. Rental cite was great but your phone people suck I will never rent from u again ðŸ¤¬ðŸ˜¡ðŸ˜¡ðŸ¤¬ 900 following on FB know about it and I sake do them to please share. Get your shit together and take care of your mistakesJOHNNY K.
For the same 22' truck, mileage, & 3 days charge was $26 more. Didn't like that.CHARLES H.
Rude and my card kept bein charged til i had to cancel ufKANDRA M.
This dealer is better than any u-haul dealer or store in our area. Extended hours, available clean equipment, friendly service and best gas prices in town means I'll drive further to use the dealerDUSTIN L.
Their computer was down when I checked it in at 6:07 PM on 12/19/20. Didn't' get it checked in to following day. Got overcharged $9.04 and had to dispute it to get credit. Overall a bad experience. Too much time spent calling to get it corrected!!carl M.