As I am not real tech savvy, I would have much preferred a Uhaul representative at the drop off location to be physically present and accompany me to conduct an inspection of the 6’x12’ cargo trailer we rented. Instead, my wife and I tried to submit information with several pictures by using Uhaul’s “Self Drop off” feature, and after numerous attempts of our location not being recognized, we gave up. I then walked to the site depot’s office where we collectively reviewed the pictures. Although they were in agreement that everything was left in same condition as it was when picked up, they never presented me with any confirmation or release documents.
John B
Customer Reviews for Construction Inverso Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The only problem was the U-HAUL app - it needs to be changed as it was horrible to use
Guy MTout étais impecable
Alex GWe did not interact with anyone as we dropped off the trailer after hours
JASON PDoor to the truck was very hard to open and close (rusty near closure?) And blankets were absolutely disgusting and left a fine dust over everything. Customer service was amazing however.
Katherine ALe retour du camion s'est passé sans problème
David CNothing!
DANIEL RL’emplacement était mal indiqué, retiré, il y a plusieurs voitures comme une cours à « scrap ». J’ai appelé au numéro indiqué dans la porte de l’établissement sans avoir de réponse, ainsi que le numéro indiqué sur la facture. Une dame nous a indiqué que nous devions faire le retour sur l’appli uhaul. Ce fut un retour désagréable et long.
Nadia SHave the truck your customer booked available. And make sure your system relays the correct booking information to the correct location. Their system showed no booking on this truck.
Elisane PEquipment would need to be checked before rental. Light wires were sectioned at the connector. Had to find another solution myself to get the trailer lights working which is a little disappointing. Other than that, all was ok.
Simon AAlready submitted a complaint, refer to that email.
Shawn BTout peut s'améliorer, ne soyez pas des voleurs, des cochons sales, des cochons immondes, merci juste sa
carolina c