Great customer service!!! Will recommend everyone to come here. Very positive environment
Maria S
Customer Reviews for Convenience On The Way
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service. Friendly agent and accommodating.
Davis HThe shop owner who processed my transaction was very kind and courteous. Highly recommend.
Ashur SThe km/miles was wrong and overcharged me
Steph RGentleman was very helpful, friendly and professional. I would rent here again
Mike GVery good customer service
Adeola Athe truck i was given need to repair suspension and breaks. it was risky to drive on highway. i’ve driven at 80kmph at the zone of 100. apart from it everything was good
Jasleen KBroken Vehicle, Angry customers for my business, mechanic unable to fix the issue.
Ed DApp timed out very quickly unsure if pictures were uploaded properly and return process completed...needed prompt for more time to complete as opposed to app being signed off
ANDRER Lextremely pleased with customer service at the rental pick up location!
CARMEN CGreat experience. Friendly staff and ensured the whole process was seamless.
VINCENT EConvenience to go Manager was disgustingly RUDE and arrogant. not helpful in any way
Deidre DProvide trucks that are SAFE to drive. Provide accessories that are reserved on your website at the location where the truck is being rented. I got charged for a dolly and the location didn't have one??? Also, please ensure that the insurance charges are correct!! I got charged for 2 days worth of insurance when I had the truck for only 12 hours!! Absolutely horrible customer service experience!!
Ross FIt was hard to find as the Uhaul sign was very small. The store owner was helpful.
PHILIP GThank you for everything.
ALBERT YThe truck was dirty and seatbelts did not work well.
Core C