Customer did not leave a comment.Kari O.
Cooks Performance Diesel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck should have been clean. There was mud caked on the box and mud flaps and undercarriage. The truck pulled to the left and extremely noisy.Mark F.
Customer did not leave a comment.CARMEL EUGENE K.
Customer did not leave a comment.Daniel B.
May not be the locations fault but I ordered items they didn't have so my reservation was not usefulBrian T.
I rented this trailer (5' x 8') from Cooks Performance Diesel in Clio Michigan. The U-Haul Rep (Katie) was extremely pleasant and knowledgeable. This location is easy to get to from anywhere in Genesee County. I will rent from here again when the need arises. Thank you,MIKE T.
Great people to work with during this time... awesome folks!!!!DOUGLAS S.
Customer did not leave a comment.Andrew G.
Customer did not leave a comment.Arthur H.
Customer did not leave a comment.Thomas S.
Customer did not leave a comment.DONNY M.
they were very easy to work with would recommend this place to anyoneTIM J.
Customer did not leave a comment.Jack C.
Katie was amazing to work with highly recommend this place to anyone who needs to use a rental truckTIM J.
Customer did not leave a comment.MARK M.
Cooks is a very friendly place. Always helps out that they open early. Good location for dropping off or picking up.Marc K.
Good people - honest and helpful!john L.
Great service and easy to rent!Todd S.
I picked up the 15ft truck and auto transport. I had great service from the point of pick up. Only problem I had was the uhaul truck didnt have the correct amount of fuel it showed. Talked to the manager she said we would take care of it.Marc K.
Customer did not leave a comment.JAY K.
Customer did not leave a comment.DOUGLAS K.
Customer did not leave a comment.Brad L.
The staff was great.Annette C.
Customer did not leave a comment.Jim W.
Customer did not leave a comment.Chris D.
Customer did not leave a comment.Danielle G.
You charged me 2 times and it was 6 days before that money was back in my account!! That $820.50 was supposed to pay for my hotel. And I think since you messed up, you could of taken off the $200.00 that you charged for extra mileage. I didn't even get an apology from you.Kellie S.
Customer did not leave a comment.john S.
I had to go to another location to get a truck. The store on Thompson Road in Fenton Mi did not open. How to start out a bad day. Then the after hours app was not working and had to call UHAUL again and was on hold for 20 minutes. So now all 3 stores in Fenton are closed. Be careful when renting UHAUL they might not be there. I was told someone would be contacting me but 3 days later no one has. What a freaking nightmare. Now I had to pay for more milage and fuel costs also for their mistakes.LANNY W.
Customer did not leave a comment.Arne S.