Customer Reviews for Copper Safe Storage AAA
(U-Haul Neighborhood Dealer)

36 reviews

500 Court Dr   Palestine, TX 75803

(903) 723-3179

Location Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(903) 723-3179

500 Court Dr
Palestine, TX 75803

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

LEONARD S. 
Rating:
5.0

Customer service was awesome!

Jonathan C. 
Rating:
5.0

Marlis was great! I just wish the hours were better than 9am - 3pm.

Kenneth C. 
Rating:
4.0

Customer service Marl was very friendly and nice. She made sure she called and reminded when and time of appt for pick up. The only negative about this Uhaul is the truck, the driver side door is broken and cant be shut all the way and it's too loud. The truck storage in the back is clean but the truck needs to be upgraded to a newer truck, since the truck is old school that u have to close the locks and windows all manual.

Catherine P. 
Rating:
5.0

Nothing, the agent I worked with was wonderful

Gary H. 
Rating:
5.0

No improvement needed.' Excellent service.

Louis L. 
Rating:
5.0

Customer did not leave a comment.

Martin J. 
Rating:
5.0

The representative was well informed and courteous.

JAMIE M. 
Rating:
5.0

Let customers know in advance if equipment is not ready.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

Harold P. 
Rating:
5.0

Everything worked out perfectly. Thank you for the excellent experience at this location.

patrick S. 
Rating:
5.0

Customer did not leave a comment.

Tori K. 
Rating:
4.0

Everything went very well . Very professional and had me on the road in a timely manner . Thanks Marlys I'll use you services again !

ROBERT S. 
Rating:
5.0

The lady who worked there allowed me to leave my car behind to pack my truck then return to get the tow dolly and load my car onto it. The internet was down right when I arrived the second time. One of the tow dollys wasn't up to par. It took just over an hour or so to finish everything. I commend her for her patience with tue entire situation.

Cynthia L. 
Rating:
4.0

Customer did not leave a comment.

Wendy W. 
Rating:
5.0

Customer did not leave a comment.

Kimberly W. 
Rating:
5.0

U-Haul website would not let me self check-in.

Fred S. 
Rating:
5.0

Nice friendly service. They went beyond to try and help. Would recommend to everyone

Beverly P. 
Rating:
5.0

Customer did not leave a comment.

Allen D. 
Rating:
4.0

Customer did not leave a comment.

Kenneth G. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

Agent was super friendly and helpful.

MICHAEL B. 
Rating:
1.0

What should have taken 10 minutes took over 1 hour 30 min to pickup truck. Engine lite stayed on I was over charged. I drove a total of less than 6 miles and was charged 40+ for fuel and other fees.

Debra O. 
Rating:
5.0

Customer did not leave a comment.

RODERICK D. 
Rating:
5.0

Customer did not leave a comment.

Allen D. 
Rating:
1.0

Charging an extra $40 just because.

Michaela P. 
Rating:
5.0

Customer did not leave a comment.

Anita A. 
Rating:
5.0

Manager was great. Would definitely rent a storage or equipment from here.

Chris O. 
Rating:
5.0

Everything was very good. Exceed expectations

Brian D. 
Rating:
5.0

Customer should be provided instructions as to what to expect at drop off location prior to arriving at drop off location. Prior knowledge might facilitate the return of equipment.

William G. 
Rating:
5.0

Easy in and out location, had the truck I wanted and super nice owner. I will definitely use them again.

Ann W. 
Rating:
5.0

Keep doing that good serive very friendly tell everyone that

Joel M. 
Rating:
5.0

Customer did not leave a comment.

Jessica L. 
Rating:
5.0

Nothing easy-peasy!

Cathy H. 
Rating:
4.0

As far as the check out process, WONDERFUL. So very helpful at location. UHaul clean but back door shutting problems persisted. Returned Uhaul very shortly after having picking up because of the door shutting issues.

Elissa A. 
Rating:
5.0

Customer did not leave a comment.

Johnny G. 
No reviews have been submitted for this location.

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