There wasn’t enough cell service so I had to go check in. Even though the office was marked up and unlocked, I waited for over 20 minutes for the employee who didn’t even acknowledge that he had been away so long—even after I brought it up. The drop-off went a lot smoother. It just took forever to upload all the photos because, again, there wasn’t much service. All that said, I’m aware it may have been an abnormal situation and the facility was nice, so I’d be willing to try renting from them again. I do wish they had a cargo van available.
Xander P
Customer Reviews for Coppertop Storage Poulsbo
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice experience starting from the booking, and all of the way to the drop off. The staff were extremely friendly and helpful. Thank you again!
ROBERT RFriendly and kind service!
PENELOPE BThere is an additional charge for fuel, although I had filled it up to 4 gallons while only using two. I called U-Haul and they sorted it out. I’ve never had this problem with a U-Haul rental.
LESLEE PSuper easy return and I was in and out in less than 5 mins. Super courteous and helpful staff that made the return very easy! Thank you!
MARCIA CExcellent customer service!
Nancy W