Customer Reviews for Corral Liquors
(U-Haul Neighborhood Dealer)

71 reviews

965 E Edwardsville Rd   Wood River, IL 62095

(618) 254-1357

Location Hours

  • Mon-Sat: 10 am - 5 pm
  • Sun: 12 pm - 3 pm

Services at this Location:

Contact Us

(618) 254-1357

965 E Edwardsville Rd
Wood River, IL 62095

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 5 pm
  • Sun: 12 pm - 3 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

The floor of the trailer was greasy and dirty which left black, greasy dirt on the bottom of everything that was sitting on the floor. I don't think it's a good idea to run a U-Haul operation out of a liqueur store. The staff performed well but you have some people in line to rent trucks and trailers and others to buy a six-pack and a pack of smokes.

Alan O. 
Rating:
5.0

The service here was amazing

MARIO A. 
Rating:
2.0

Customer did not leave a comment.

THOMAS B. 
Rating:
5.0

Great customer service

WILLIAM S. 
Rating:
4.0

Customer did not leave a comment.

JAMES M. 
Rating:
4.0

Other U-Haul location said they should have offered free mileage to us, for a cushion if we had to drive 10 or 15 miles extra for road construction. Instead we were penalized at return

THOMAS P. 
Rating:
5.0

Customer did not leave a comment.

Jeff K. 
Rating:
5.0

Very convenient and lighting was good

Mark F. 
Rating:
3.0

Customer did not leave a comment.

Jackie L. 
Rating:
5.0

Customer did not leave a comment.

KEVIN M. 
Rating:
2.0

Customer did not leave a comment.

DAVID R. 
Rating:
2.0

Customer did not leave a comment.

DAVID R. 
Rating:
5.0

Customer did not leave a comment.

Candace O. 
Rating:
5.0

Gentlemen was very nice and professional. Helpful when hooking up trailer. We needed at spur of moment and they were able to accommodate. All the others we called we were given a voice mail or were closed.

Martha C. 
Rating:
5.0

Customer did not leave a comment.

SERGIO S. 
Rating:
3.0

I received no help putting on or taking off the trailer. The employees didn't seem to know anything about the process of renting equipment. I wanted to use a smaller location to rent from to help out a small business but that backfired. I've rented equipment multiple times over the years and have never been this dissatisfied with uhaul. Theres no reason for me to have to hook up or take off the trailer. I will think twice before I use uhaul again. I just want to say I don't generally reply back for surveys but iam really unhappy with the service I received.

Chris M. 
Rating:
3.0

Customer did not leave a comment.

Michelle P. 
Rating:
5.0

Customer did not leave a comment.

Lorraine G. 
Rating:
3.0

Not a dedicated haul facility, could not get supplies.

David S. 
Rating:
5.0

Customer did not leave a comment.

Jessica S. 
Rating:
5.0

Customer did not leave a comment.

Donald P. 
Rating:
4.0

I didn't have much interaction here, as it was as simple as dropping off the keys. The staff here was friendly, and the parking lot was easy to navigate for drop off. I was very happy to find a drop off location that was very easy.

Nicki S. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
2.0

Customer did not leave a comment.

R Mary M. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

suzanne E. 
Rating:
5.0

Most helpful and knowledgeable about the equipment and easy to access.I will rent from Corral again.

Gene G. 
Rating:
5.0

Customer did not leave a comment.

Douglas W. 
Rating:
1.0

Staff not familiar with equipment or process. Even though we had submitted all information electronically, it still took 40 minutes to rent the cargo trailer as staff had to ring up liquor sales. Also staff didn't know how to hookup the trailer so we had to look the directions up ourselves online.

Donald R. 
Rating:
4.0

Customer did not leave a comment.

Jan D. 
Rating:
5.0

Customer did not leave a comment.

Wayne S. 
Rating:
5.0

Didn't notice that the passenger side windshield wiper was bent, and the appliance dolly didn't have bearings or rollers on the left side. (You couldn't see this upon visual inspection, but after it cut into the carpet on the stairs, it was pretty easy to see.) The truck was great, and the vehicle hauling trailer was also great. Thank you.

J Michael B. 
Rating:
3.0

Customer did not leave a comment.

Tony B. 
Rating:
2.0

My problem wasn't the service. I was told mileage was a factor in the cost and if I didn't go over the estimated mileage and additional things. That it may not cost the entire 199.00 , that the price was estimated. I never received an Invoice to see exact miles expected versus the actual miles. I am concerned that hiding that crucial piece of information is very important to all consumers that doesn't want to be cheated. I am not saying the service was a problem just the giving the truck back the dealer mention that I bright it to the wrong place because the be system was a problem which made me late to work.

andre M. 
Rating:
4.0

Only complaint is that if someone wants to rent don't believe your company should tell the customer that there equipment is unable to do the job that they need to rent your equipment

Scott B. 
Rating:
1.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Ronald G. 
Rating:
5.0

Change nothing, everything was perfect. It was easy to use the website and figure out if my set up would work. I will use U Hall in the future. The pick up and drop off locations were fast. Thank you.

Gene G. 
Rating:
4.0

Customer did not leave a comment.

Jessica M. 
Rating:
5.0

Experience went well. Folks friendly and helpful.

Rebecca B. 
Rating:
5.0

Customer did not leave a comment.

Suzanne T. 
Rating:
3.0

Customer did not leave a comment.

linda V. 
Rating:
5.0

Customer did not leave a comment.

mike W. 
Rating:
2.0

The workers can be knowledgeable, so they don't have to call someone else to talk them through it over the phone.

Alicia P. 
Rating:
4.0

Check engine light came on after about 20 miles which seemed to make the truck use more fuel, after I returned it I wasn't refunded for the extra fuel the truck consumed went a total of 65miles and it used about a half tank

Carter C. 
Rating:
5.0

We did not expect to return a U-Haul to a liquor store. But the woman at the counter was pleasant and helpful.

Rebecca R. 
Rating:
1.0

After paying over $700 the maintenance on the truck was not keep up and do to this my 10 hour drive turned into 21 hours because I had to keep pulling over to put air in the trucks tires! I even called the 800 customer service number n nothing was offered back to me for me or my daughter's inconvenience! I am very up set! I would like a phone call at 504-762-1132

Lakesha D. 
Rating:
5.0

Customer did not leave a comment.

Ann R. 
Rating:
5.0

The assistance was professional and courteous.

Raymond W. 
Rating:
3.0

Customer did not leave a comment.

Dalton I. 
Rating:
4.0

Bigger sign showing it was uhaul drop off because all the signing was a liquor store which was a little confusing

JENNIFER M. 
Rating:
5.0

I had issues with my electrical hook up and the attendant was extremely helpful and went out of his way to help resolve the issue. I really appreciated his assistance. Good man!!!!

Rich J. 
Rating:
4.0

Customer did not leave a comment.

Lindsay R. 
Rating:
3.0

Customer did not leave a comment.

Joshua I. 
Rating:
1.0

The phone number to the location was not a working number 618-254-1357 busy signal always. I was charged $214 for a uhaul truck n a liquor store after the town I was going to didnt have the size truck I needed, they then relocated me to the liquor store location in a surrounding town. I had kiddos and no comp was giving for my inconvenience. I will be contacting the manager

tamika S. 
Rating:
3.0

No significant issues. Inside of truck was clean. Box was not swept.

KEITH M. 
Rating:
5.0

Customer did not leave a comment.

randy B. 
Rating:
5.0

Customer did not leave a comment.

Billy S. 
Rating:
5.0

Customer did not leave a comment.

Neil G. 
Rating:
5.0

Customer did not leave a comment.

laura B. 
Rating:
5.0

Customer did not leave a comment.

Don L. 
Rating:
4.0

The experience was great

Gary V. 
Rating:
4.0

Customer did not leave a comment.

Billy L. 
Rating:
5.0

Customer did not leave a comment.

Phillip B. 
Rating:
5.0

All Season Moving on this end were amazing!

Debra A. 
Rating:
5.0

Customer did not leave a comment.

Rating:
4.0

Very Nice,Friendly and Helpful Clerk Lady processed my request through Quite Quickly and Efficiently..Thank You.

SCOTT T. 
Rating:
3.0

Customer did not leave a comment.

LORINE G. 
Rating:
3.0

I wasn't notified that my pickup location changed from the location where I reserved my truck. Very inconvenient to have to drive all over to try to pick up a truck. The actual truck was brand new and was the nicest, most fuel efficient uhaul truck I've ever rented.

Melissa T. 
Rating:
3.0

The truck was in rough shape

kelly P. 
Rating:
4.0

Customer did not leave a comment.

jacqueline P. 
No reviews have been submitted for this location.

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