Gentlemen was very nice and professional. Helpful when hooking up trailer. We needed at spur of moment and they were able to accommodate. All the others we called we were given a voice mail or were closed.Martha C.
Moving Truck Rental in Wood River, IL at Corral Liquors
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Wood River, IL 62095
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I received no help putting on or taking off the trailer. The employees didn't seem to know anything about the process of renting equipment. I wanted to use a smaller location to rent from to help out a small business but that backfired. I've rented equipment multiple times over the years and have never been this dissatisfied with uhaul. Theres no reason for me to have to hook up or take off the trailer. I will think twice before I use uhaul again. I just want to say I don't generally reply back for surveys but iam really unhappy with the service I received.Chris M.
Not a dedicated haul facility, could not get supplies.David S.
I didn't have much interaction here, as it was as simple as dropping off the keys. The staff here was friendly, and the parking lot was easy to navigate for drop off. I was very happy to find a drop off location that was very easy.Nicki S.
Most helpful and knowledgeable about the equipment and easy to access.I will rent from Corral again.Gene G.
Staff not familiar with equipment or process. Even though we had submitted all information electronically, it still took 40 minutes to rent the cargo trailer as staff had to ring up liquor sales. Also staff didn't know how to hookup the trailer so we had to look the directions up ourselves online.Donald R.
Didn't notice that the passenger side windshield wiper was bent, and the appliance dolly didn't have bearings or rollers on the left side. (You couldn't see this upon visual inspection, but after it cut into the carpet on the stairs, it was pretty easy to see.) The truck was great, and the vehicle hauling trailer was also great. Thank you.J Michael B.
My problem wasn't the service. I was told mileage was a factor in the cost and if I didn't go over the estimated mileage and additional things. That it may not cost the entire 199.00 , that the price was estimated. I never received an Invoice to see exact miles expected versus the actual miles. I am concerned that hiding that crucial piece of information is very important to all consumers that doesn't want to be cheated. I am not saying the service was a problem just the giving the truck back the dealer mention that I bright it to the wrong place because the be system was a problem which made me late to work.andre M.
Only complaint is that if someone wants to rent don't believe your company should tell the customer that there equipment is unable to do the job that they need to rent your equipmentScott B.
Change nothing, everything was perfect. It was easy to use the website and figure out if my set up would work. I will use U Hall in the future. The pick up and drop off locations were fast. Thank you.Gene G.
Experience went well. Folks friendly and helpful.Rebecca B.
The workers can be knowledgeable, so they don't have to call someone else to talk them through it over the phone.Alicia P.
Check engine light came on after about 20 miles which seemed to make the truck use more fuel, after I returned it I wasn't refunded for the extra fuel the truck consumed went a total of 65miles and it used about a half tankCarter C.
We did not expect to return a U-Haul to a liquor store. But the woman at the counter was pleasant and helpful.Rebecca R.
After paying over $700 the maintenance on the truck was not keep up and do to this my 10 hour drive turned into 21 hours because I had to keep pulling over to put air in the trucks tires! I even called the 800 customer service number n nothing was offered back to me for me or my daughter's inconvenience! I am very up set! I would like a phone call at 504-762-1132Lakesha D.
The assistance was professional and courteous.Raymond W.
I had issues with my electrical hook up and the attendant was extremely helpful and went out of his way to help resolve the issue. I really appreciated his assistance. Good man!!!!Rich J.
The phone number to the location was not a working number 618-254-1357 busy signal always. I was charged $214 for a uhaul truck n a liquor store after the town I was going to didnt have the size truck I needed, they then relocated me to the liquor store location in a surrounding town. I had kiddos and no comp was giving for my inconvenience. I will be contacting the managertamika S.
No significant issues. Inside of truck was clean. Box was not swept.KEITH M.
The experience was greatGary V.
Very Nice,Friendly and Helpful Clerk Lady processed my request through Quite Quickly and Efficiently..Thank You.SCOTT T.
I wasn't notified that my pickup location changed from the location where I reserved my truck. Very inconvenient to have to drive all over to try to pick up a truck. The actual truck was brand new and was the nicest, most fuel efficient uhaul truck I've ever rented.Melissa T.
The truck was in rough shapekelly P.