Customer did not leave a comment.Ian G.
Customer Reviews for Country Corner Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Went out of his way to make sure I had a good truck for across country move. Made sure I could get truck the day I needed it. Very good experienceWilliam L.
How about actually caring for customers.. everyone I talked to (I've called multiple times, due to your screw-ups) were rude, like I was inconveniencing them.. I will NEVER rent from UHAUL again.. and everyone I know will hear about my experience.Chris B.
Clean and vacuumKierra B.
Customer did not leave a comment.Roger S.
Excellent and expeditious service...Gloria H.
Customer did not leave a comment.SANDRA M.
I was double charged for my rental, and after returning the trailer I called the uhaul customer service number to ask why. I was told it was on hold until I returned the trailer, and would be refunded within a few day's after return. If I didn't have an extra 160.18 in my account I would have overdrawn. That is my only complaint.Rebecca H.
Customer did not leave a comment.William E.
Great place to work with.William B.
Customer did not leave a comment.edward R.
Great place to pick up the unit from .. great sevicesAlbert I.
Customer did not leave a comment.Quenae J.
Customer did not leave a comment.Anna L.
Customer did not leave a comment.Steve H.
Truck wasn''t inspected/ready to go. 4 days reserved so they could have gotten a decent truck. I had to put two quarts of oil in it myself. If its burning that much oil then it needs serviced. I turned in my reciept fot the credit. The A/C does not work properly, needs recharge? The windows were dirty, at minimum wipe off the windshield. The truck also has multiple impact scars and needs repair. Overall it did its job but that truck needs to be out of the fleet or repaired to proper working order.Robert D.
Very good customer service!Alexandria R.
A pleasant experience.JOAN T.
Parking lot needs some work.William C.
Customer did not leave a comment.Mark D.
Customer did not leave a comment.HENRY Y.
None thing. Thank you..Albert I.
Customer did not leave a comment.Kelly P.
Customer did not leave a comment.Leon R.
Customer did not leave a comment.Kim R.
Customer did not leave a comment.emly G.
Customer did not leave a comment.Todd P.
Customer did not leave a comment.robert S.
Customer did not leave a comment.Justin P.
Customer did not leave a comment.Lewis M.
They even loaned me some straps!Walt D.
Customer did not leave a comment.beau U.
Respectful family business, they were very helpful!Aziz A.
Customer did not leave a comment.Fred K.
Customer did not leave a comment.RAMON R.
The Uhaul representative was 30 minutes late meeting me at the location and it was storming He didn't check the vehical with me because of the rain. He didn't even apologize for being late. Also when I scheduled my truck online I ordeted a 15 foot and was allowed to book them they called me and said the truck was not available.LAVERNE B.
Customer did not leave a comment.jerry D.
Install venyslarry I.
Customer did not leave a comment.milton B.
Customer did not leave a comment.BRITTANY S.
Customer did not leave a comment.Jennifer B.
No one was there at 4:30. No visible Uhaul sign. Just a small sign.naveed A.
Customer did not leave a comment.vincent R.
Customer did not leave a comment.Zachary T.
Customer did not leave a comment.SANDRA M.
Customer did not leave a comment.Rhonda T.
Customer did not leave a comment.kerry F.
Customer did not leave a comment.tiffany A.
Everything so confusing. . People don't show up i m the location, reservation was confusing, uhaul by phone and email says oe thing and when you get in the location the real life is another.. My opinion is..Uhaul has to take some actions around Harrison County its a joke.Wanderson F.
Do not call the MAIN number listed online.... I got 3 different prices in 30 minutes, after 2 reps disconnected the call when putting me on hold; I had to call back & repeat. No return call to me to schedule pickup time as I was told. I finally called Pass Rd store and she told me the pickup time at Beatline Rd location, which is NOT where I wanted. But the Beatline Rd store turned out to give the Best Service out of the whole experience.shawn G.
Not much of a selection if you needed to rent a truck, parking limitedWilliam H.
Don't send texts with operational hours unless you're sure of them. My pick up location was changed via text and it stated the store opened at 6 a.m. hiwever, it didn't open till 8. I called the 24 7 hour number and that person dud send someone right over.robin B.
Customer did not leave a comment.Flora H.
Customer did not leave a comment.selena D.
Customer did not leave a comment.Victoria A.
Excellent customer service. Very friendly and helpful. No needed areas of improvement. I would recommend anyone in the area to use Country Corner Mini Storage.Shawn P.
We have rented six trucks in the past six months due to our move from Indiana to laugh yet Louisiana we rented a truck in Biloxi and it was absolutely filthy we had to go have it cleaned up just to drive it we returned it we rented it for four days we returned it today we were one hour and 45 minutes late and we were charge for an entire extra day the man at the ice house on Pinhook was so rude we will never again use Uhaul again Do not rent or return to this location in lafayette Biloxi location was so nice Owner very rude in lafayette We need to rent again four more times to finish. BUt will not use Uhaul again because of lafayette location rudenessPam E.
Customer did not leave a comment.Steven H.
Customer did not leave a comment.Tammy B.
Customer did not leave a comment.henry Y.
Customer did not leave a comment.kathy M.
Very helpful staff. Wish the car-haulers would get upgraded to 65 mph.Jerome B.
He was the only Uhaul place in Long Beach that was open on Sunday so I considered they were fairly dedicated. Very pleasantALICE M.
Customer did not leave a comment.tim M.
Customer did not leave a comment.Donna V.
Customer did not leave a comment.Jim D.
Service the tires better. Had a blow out and when roadside assistance got there (4hours later) we found out both tires had two huge holes in it!!!albert P.
Customer did not leave a comment.Thomas O.
Customer did not leave a comment.katrina W.
The gentleman at the service location was fantastic! However, the uhaul representatives on the phone were completely rude! Un-helpful, short, demanding, and when my preferred pickup location had apparently changed, I was not informed. I was hung up on several times while on hold. It took over 2 hours on the phone with this so called "customer service" for the matter to be resolved. In the end, I still wasn't helped. Wasn't comped for the extra mileage to go get the truck, and was treated with the upmost disrespect. I will never use uhaul again. Ever.Robert C.
The truck was dirtyancie B.
Customer did not leave a comment.WILLIAM H.
Was able to help out when original U-haul location did not have a unit for me. Got me checked out and on the road.Ralph H.
Customer did not leave a comment.brenda D.
Customer did not leave a comment.Michael B.
I had to go to 3 different places to get the tow dolly. The original place for pick up didn't have one... the one they had needed bearings replaced, the second one, it was missing a tire strap. The tech who was tasked to replace the strap didn't know how to select the power tools he needed. He had to scrounge around for the correct nut/bolt to secure the tire strap. One of the tires was almost bald. I finally had to go to the 3rd location to get what I needed. Took only 10 minutes for the whole paperwork and to hook up the tow dolly. I should have been instructed to go to the 3rd location first!Reuben S.
Customer did not leave a comment.Harry S.
Awesome people! They stayed late to help us out and we're soooooo good at what they do!Chelsea H.
Customer did not leave a comment.SUE H.
Customer did not leave a comment.DARRELL M.
Customer did not leave a comment.MIKE B.
Tried to pick up truck at 2pm no one there until 445pm. Had previous reservation but he did not know how to access reservation number. so he filled out new paper work. Reserved truck week in advanced when we went to pick it up there was no truck the size I reserved available. wasted 4 hours trying to get a truck that should have been used moving. Had deadline to move and almost did not make and almost had to pay for extra day in apartment. Probably rent from some else next time. Daughter tried twice to get truck 6 months ago and was told one was available but when she got to location no truck was available. She started using Penske.JOHN G.
Customer did not leave a comment.james H.
better customer service upon pick-up and help with trailer attachment. We had to do it ourselves. I finally went to get the guy to verify we did it correctly.CHRISTINE M.
Customer did not leave a comment.SCHAFFER M.
The man I rented the u-haul from was very helpful.shelly C.
I am rating this location EXCELLENT because Amanda went above and beyond to get me the auto transport I needed. She wouldn't have to had too if UHAUL didn't mess everything up from the start. I reserved my auto transport at Pass road, Uhaul sent the reservation to Beatline where there wasn't any transports. After an hour of phone calls Uhaul FOUND a transport and delivered it to them from the Pass road store.DAVID R.
Keep up the good work!Courtney P.
Attendant was not present during drop off. I was a day early and tried to contact them by phone with no answer. However was helpful once able to be contacted the next day.DAVID B.
Customer did not leave a comment.TYLER W.
Customer did not leave a comment.STEVE K.
This person called me up to verify blankets dropped off and called to make sure I didn't get charged for 20. Please let him know I appreciate his efforts to solve the problem.ROBERT C.
Past the place up twice before realizing that the name is nowhere on the building. Its called something completely different. The only place you see country corner mini storage is on the tiny lettering where the drop box is to leave the key.Risa D.
Customer did not leave a comment.INGRID D.
Great customer service. Friendly and highly recommended.JOE A.
I did not rent from this location. I picked up the Uhaul that I used in Newport News, Virginia but apparently they gave me the wrong trailer. I am frustrated and confused.PATRICIA R.