Customer Reviews for Country Rentals Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Country Rentals Inc

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Nancy L. on

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Geoffrey L. on

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Friendly and responsive to individual needs they are awesome

Paul M. on

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Kenneth M. on

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James B. on

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Keep up the good work.

Paul S. on

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Staff was very helpful truck was clean and spotless and also full of gas very quick in and out with the paperwork would recommend it to anybody

Shari D. on

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They were excellent...

CARL P. on

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Very unhappy that had to pay extra $64.20 for extra days. We came all the way from MA to FL which a 100 per cent disabled veteran cannot do in 5 days. Hit traffic accident also on I 75 which shut road down. We will never use uhaul again or recommend you if you don’t credit this money back to us. Carl Polito (603)834-0128

Jody W. on

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Awesome service! Professional. Friendly. In and out. Five stars! Fast service.

Francis S. on

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Great customer service

Jim W. on

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Dean C. on

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kristen G. on

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These guys were extremely helpful and pleasant!! Love renting from them

Daniel P. on

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Great service, smooth transaction. Thank you.

Svitlana T. on

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Laurence B M. on

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Shane G. on

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Stephen M. on

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This was the first truck I rented and again had fast, professional service from everyone in the office. Drop off was just as easy, in and out after a quick checklist was performed. Nothing but awesome.

Stephen M. on

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Great fast service from both managers at this location. I needed a truck in very short notice and they had everything ready and I was in and out quickly. I need another one this month and wouldn't go anywhere else

scott R. on

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they were great especially rich and steve yes great job

Charles A. on

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Overall the process was smooth and the truck was perfect for what I needed. Only downside was the location was about 10 miles from me so I incurred extra costs for that. There are 2 locations in my town but neither of them had the size truck needed.

Christina S. on

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eric H. on

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Service was excellent in every way. Thank you very much. Great truck too. Very easy to load and unload

BRYAN R. on

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Robert S. on

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First, double check the mileage on the contract against the actual odometer read out. The facility erroneously listed the MI out. Second, the fuel gauge vs. the fuel tank capacity read out on paper do not jibe. I put enough fuel in to bring the gauge up to where it was when I rented the truck but somehow the print out had me at much less to fill it up to snuff. I walked away feeling like I got ripped off.

Susan B. on

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John P. on

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Alexander S. on

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The owner is a great guy, he is very helpful, highly recommend using him if you need a uhual.

james F. on

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Your location was great but, after I dropped the truck off at the Woonsocket location the next day they charged me $85.00 on Nov. 30th. I got there at 5 pm Bout a half hour the time I rented it from you the day before...... ??????

MIKE S. on

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YOUR SERVICE STINKS!!! Two weeks before moving, I walked into a UHAUL location and placed an order for a 15-foot truck. On the day of pick up, I returned to the location. First problem occurred: The clerk confirmed the order was ready, but it was for a 26ft truck and it was at another location approx. 20 mins away!! Very inconvenient!! HOW DOES THIS HAPPEN?? I live in a small beach home and a 26ft truck would not fit on the premises. I immediately called customer service who was very helpful and attempted to fix the situation. There were no 15ft or 12ft trucks available. They confirmed there was one 10ft truck approx. 30 minutes away. Unfortunately, it was my only option, so I took it. The truck was in good condition, but because of the size it took us 3 round trips to move all our belongings. Once the moving was complete, I attempted to return the truck back to the closest location, but first I called customer service to confirm if that was acceptable before driving out there. I was told that I would be charged an additional $99 return fee because the truck I rented (my only option) was owned by that specific location. I ultimately ended up driving back to the location and returned the truck to avoid the additional fees. Really displeased with UHAUL and their quality of service. Moving forward I am going to shop elsewhere for my moving needs. Rating 2/10, for the reason because the truck was in good condition once received but everything else was a nightmare.

Joseph C. on

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William K. on

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Jill P. on

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