Customer Reviews for Country Rentals Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Country Rentals Inc

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MIKE S. on

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YOUR SERVICE STINKS!!! Two weeks before moving, I walked into a UHAUL location and placed an order for a 15-foot truck. On the day of pick up, I returned to the location. First problem occurred: The clerk confirmed the order was ready, but it was for a 26ft truck and it was at another location approx. 20 mins away!! Very inconvenient!! HOW DOES THIS HAPPEN?? I live in a small beach home and a 26ft truck would not fit on the premises. I immediately called customer service who was very helpful and attempted to fix the situation. There were no 15ft or 12ft trucks available. They confirmed there was one 10ft truck approx. 30 minutes away. Unfortunately, it was my only option, so I took it. The truck was in good condition, but because of the size it took us 3 round trips to move all our belongings. Once the moving was complete, I attempted to return the truck back to the closest location, but first I called customer service to confirm if that was acceptable before driving out there. I was told that I would be charged an additional $99 return fee because the truck I rented (my only option) was owned by that specific location. I ultimately ended up driving back to the location and returned the truck to avoid the additional fees. Really displeased with UHAUL and their quality of service. Moving forward I am going to shop elsewhere for my moving needs. Rating 2/10, for the reason because the truck was in good condition once received but everything else was a nightmare.

Joseph C. on

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William K. on

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Jill P. on

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Walter G. on

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Shelley B. on

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Stephen O. on

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Ashton S. on

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Everything was very smooth, no hassle, no double booking Country Rentals does it the right way compared with from the Hanover U-Haul which was all hassle, the truck was double booked and the clerk in Hanover told me I couldn’t pay cash or I would need to put 150$ deposit down. Come to Country Rentals and see how simple U-Haul can be....

Steve R. on

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Brian B. on

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Not to happy about having to buy my own trailer hitch because one couldnt be supplied. I had this reserved to be ready a week in adavnce. When I called that morning I was rushed off the phone being told it will be all set with out knowing my name or what reserved. Lately uhaul has been a real hassle to even bother with.

STEPHEN T. on

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All was Great at this location !!! I'll Be Back !!

Kelly R. on

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john b. on

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Great place, on time and helpful

Ed G. on

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Ryan D. on

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Dennis T. on

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Amanda H. on

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This location went above and beyond to help me when Uhaul's corporate office decided to change my reservation from 2 days to 6 hours without notifying me. Everyone I spoke with at Country Movers was kind, professional and helpful. I will definitely use them again in the future even though there location is 20 miles from where I live. That's how satisfied I was with their service!

Michael P. on

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Anthony B. on

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Keep up the good standards

Richard D. on

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So kind friendly and efficient! Made moving less stressful!

Kenneth M. on

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Great customer service. Overall great experience.

herb m. on

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David F. on

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I was never told that my initial location (26 Wapping Road) was changed for pick up. It caused a major headache and put an entire day behind schedule.

Sandy S. on

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NO IMPROVEMENT IS NEEDED. I’VE USED COUNTRY RENTALS MANY TIMES AND WOULDN’T GO ANYWHERE ELSE. MANAGEMENT IS VERY POLITE AND PROFESSIONAL.

Freb d. on

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Uhaul needs to hire me to intrduce UOE your so call uhaul

Stephen M. on

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Worst experience ever. Ruined my move.

Sandy S. on

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David H. on

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Uhaul changed prices, times and pick up locations- what good are reservations when you change things up ?

Frederic B. on

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The owner was so customer oriented! Very refreshing

Dorran D. on

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kevin c. on

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Thomas A. on

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jeffrey t. on

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Fast and friendly

Brianna L. on

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Great service!!

John D. on

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I live in Maine and I don’t rent from u so I have no idea

Shane B. on

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ALEX W. on

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george z. on

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However, this location was a backup to a failed mobile app. pickup at another location. I lost an hour and a half and had to go 18 miles out of my way because there was a "system" problem. Very frustrating when you have other people waiting and a schedule to keep.

Paul S. on

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They were extremely helpful and made sure that I had all the proper straps and the knowledge to properly tie down my car for a great weekend adventure ,I would definitely recommend them to a friend and use them in the future

Chris S. on

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PJ H. on

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Lawrence H. on

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mark b. on

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way better service from u haul than expected. truck was very nice not like the rattle box trucks they used to rent. county rental was great place to deal with

melissa g. on

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Wayez A. on

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Original rental was from Norwood, MA Trailer was no available when promised I had to drive 80 extra miles to get this trailer Norwood location would get zero * rating

Mark W. on

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Scott C. on

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Chuck A. on

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Maureene M. on

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FRANK P. on

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Very friendly & very helpful. Good place to rent from