Customer Reviews for Country Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Country Store

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Sylvester E. on

Rating:

When my wife booked the rental online the price it gave us was 67.00 when I went to pick up it was 229.00. I can understand the 75.00 deposit added on, but not the difference in price. From 67.00 to 229.00 in a large jump. Also the drop off location the guy gave me was closed and he told me it would be open. I had to call the 1800 number to get a different drop off location. The lady there was nice and helpful.

Syconda T. on

Rating:

Inside of truck was very dirty. We had to clean and sweep it out before we loaded anything. The cab of the truck was also dirty. Cracker crumbs all in the seat, crushed candy in the drink holder. It was not checked after the last time it was rented.

Nedra W. on

Rating:

Customer did not leave a comment.

Kevin C. on

Rating:

This location was unprofessional and I never want to rent from that location again I was very dissatisfied and the call I got asking about the auto transport did not make it no better make me wanna rent from another company petty sure you guys don’t care

John A. on

Rating:

Customer did not leave a comment.

Robin C. on

Rating:

Dropped off after hours but had to call and the guy I talked to over the phone was very nice

Kelly S. on

Rating:

Took forever to get the equipment, despite my having reserved everything and entered all the info in advance - the person in the store couldn't do it and had to put me on the phone to someone else, who couldn't access the online information. Then when I made a change to the reservation, they overcharged me. I rent uhaul a lot and this was my worst experience by far.

JESSIE W. on

Rating:

Location gave off bad vibes, bars on windows, trash in parking area

Joran B. on

Rating:

Put someone in charge of rentals that knows how to use and hook up the trailers/dollys. Also the employee was having to wait on me as well as other customers in the service station at the same time.

Dakota O. on

Rating:

Great service!

WAYNE K. on

Rating:

Everything was great keep it up

samuel w. on

Rating:

Have a larger selection of vehicles. On your larger vehicles purchase some with diesel engines. Gas burners for a 26 ft vehicle uses way to much gas. I went only 102 miles and it cost $43 to put a quarter of a tank back in it.

james d. on

Rating:

Everything is alright

John P. on

Rating:

Customer did not leave a comment.

Martin H. on

Rating:

Customer did not leave a comment.

Anthony M. on

Rating:

Make sure they are ready. I showed up and it took for ever and i even did the early check in on the website to make it faster