The customer service was horrible. It was non existent. The rep was non English speaking. She put me on the phone with someone who BARELY spoke English. I had to hook up the trailer. Nobody did a safety inspection to ensure I had it hooked up correctly or that the trailer lights worked. My wife knows that we will NEVER ever rent from that place again. If possible, I may not use U-Haul ever again as well. Your response to this will determine that.
Jeffrey R
Country Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cedartown, GA 30125
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
These people do not even speak English. Beyond rude. They throw a key across the counter and that’s it. You are on your own! Vehicles and equipment are parked in the mud. They don’t check anything. I want a refund of the extra money I was charged. Hateful rude U-haul representatives. Will never use them again.
Kay LRemote. The gas station attendant was pleasant enough. the gas was convenient for the refill. there as no dropbox apparent at this location. the 9pm closing time would be convenient.
JAMES RAll was good polite and friendly I’d say leave it alone If it works don’t fix it
Harold BIt's a vape shop filled with gambling addicts. Also, I was told I could drop the tow dolly at any location. I was not informed that it had to be "open," and therefore I wasted my time going to a more convenient location before having to call customer service to figure out why the app wasn't working. You could make the app tell me I needed to be at a location that was staffed.
Karen N