This experience was awful. No direction on where to pick up and drop off despite putting my preferences in. No communication on drop off time. When we tried to drop off, we couldn't access the self serve app and no one was there. The response I got from the rep was â€œwell I don't know what to tell you.â€ Absolutely awful. I will never rent with Uhaul or refer family and friends ever again.Christopher V.
Customer Reviews for Cousins Main Street Collision
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Barbara R.
Would have been nice if the location change had been verbally communicated and not hidden in a text.Nathaniel W.
because of a poor internet connection it took longer than it should have to check inJohn F.
Customer did not leave a comment.KAREN W.
Customer did not leave a comment.JAMES M.
Customer did not leave a comment.SHIRLEY S.
Customer did not leave a comment.diane W.
Customer did not leave a comment.Pamela C.
Cousin's Collision is the best dealer's, Awesome service!! I will definitely use everytime!mahalie G.
" Customer Service Was Quite Wonderful.' " Thank You Andy; I Needed That." " On My Return Of The Truck; Although Past The Original Check-In Time; Because Of Communication Between My Self And The office; All On One Accord From Pick-Up To Drop-Off. A Much Appreciated Smooth Transition Throughout The Entire Experience. I Thank You Gentlemen; The Blessing To You And Yours, Lorraine M. Johnson-Bookerlauren B.
Customer did not leave a comment.CLIFFORD M.
Customer did not leave a comment.Jere G.
Customer did not leave a comment.Joseph N.
Customer did not leave a comment.Joshua G.