Customer Reviews for Craigs Car Care

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Craigs Car Care

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Janet R. on

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Person helping us was not polite, seemed like he didn't want us there or did not know what he was doing, I was not impressed.

john t. on

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Customer did not leave a comment.

Thomas S. on

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Muddy lot. Was pointed to the location to drop off the uhaul.. Had to disconnect myself. Was suprised he didn't ask my name or review the uhaul.

HUNTER J. on

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curtis b. on

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Roger P. on

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Their was no record of our reservation at Craig's where we were told to pick up our rental, but fortunately they did have trailer that was what we had reserved. Casey was great to work with, and we picked up the trailer about 4:00 pm. At about 7:00 pm we got a call from U-Haul wondering why we hadn't picked up the trailer at the Interstate location. I told her we were told to get it from Craig's, not Interstate and she was totally confused. They also said they would e-mail us where to return it to in Sioux Falls but never did. All done and taken care of. Not impressed with reservation system.

Rob B. on

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We were on a tight time schedule and needed to pick up at 9am as scheduled. Nobody was around, so called the number provided and was told he would be there in a 1/2 hour or so. Had to jump start someone's truck. VERY rude on the phone. Would never use this location again!

Dallas S. on

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John L. on

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No one was present when I dropped the trailer. I stopped by later but still nobody there. I called their phone and they said to just leave the trailer and go, all was ok.

Steven M. on

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Ron S. on

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Judd P. on

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craig m. on

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Craig and his son operate a very nice location, very accessible. They assisted in the unhook of the trailer as well.

Dan M. on

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GREAT JOB

Jeffrey L. on

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Steven H. on

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Ann G. on

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Main Bismarck location had awful support and did not help in the process of picking up the Uhaul. Craig's Car Care was helpful, but the individual that rented the trailer before us did not have it in the right location so when we went to the location he was at (Bismarck's main location) the staff was not friendly, helpful, or willing to work with me in coming up with a solution to the problem.

Dominic G. on

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Loretta J. on

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print paperwork for customer that shows rental insurance and rental of U-Haul.

Suzie M. on

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bradley w. on

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Stacy H. on

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JEREMY I. on

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Mike R. on

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New truck - everything went as planned.

Robert G. on

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I wasn’t given the trailer I reserved , my trailer was given to someone els The lady at the Fargo Office was very rude and had to settle for a open trailer. My furniture got wet traveling from North Dakota to Texas Very poor business ????

Malissa J. on

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Joshua G. on

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The mirror on the right hand side was broken and there was a rock in the window on the driver side window in your view.

Mariah G. on

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Phillip F. on

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Ayrica J. on

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Jeanne S. on

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Due to it being a holiday, the location was closed when the trailer was dropped off. A phone call was made on how to assure we dropped it off in case it was stolen before they opened for business again. The man was kinda rude and said we could write the date on the receipt and put it in the drop box.

LUCINDA G. on

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I did not have a dolly and was charged for it. It made my move very difficult and you did not even have it in the truck but yet gave me credit for not getting it --then charged for missing when returned the Uhaul. Get it together uhaul. One gallon short of returning it to the gas level and charged 42 dollars.. never using uhaul again

Kimberly F. on

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Nice guy helpful

Gerry L. on

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Road construction made for difficult in and out.

Kimberly F. on

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After road construction done