Customer Reviews for Crawfish Shack
(U-Haul Neighborhood Dealer)

23 reviews

302 Elm St   Logansport, LA 71049

(318) 906-6015

Location Hours

  • Mon-Fri: 11 am - 4 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(318) 906-6015

302 Elm St
Logansport, LA 71049

Services at this Location:

Location Hours

  • Mon-Fri: 11 am - 4 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Anthkny A. 
Rating:
5.0

Customer did not leave a comment.

Deziray G. 
Rating:
5.0

Customer did not leave a comment.

Loretta W. 
Rating:
2.0

I arrived at the location where i had a reservation and had to wait for the person in charge because of a lunch break. They proceeded to tell me the website had the hours listed and indeed they did, with no mention of lunch. After renting a car hauler and only keeping it for 2 hours, i was then charged for 2 whole days. I was then on hold 45 mins with customer service for a refund. I now understand why the vehicles at this rental site has weeds growing under them.

Joseph B. 
Rating:
5.0

Nothing is great

LOIS S. 
Rating:
3.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Our truck was not brought back, therefore we were not going to be able to move. Sarah Atkins went extremely out of her way to make sure we were set up and our meeting be could happen. Thank you for going above and beyond!

TERRI J. 
Rating:
5.0

Customer did not leave a comment.

Heather S. 
Rating:
3.0

Everything was fine.

ARTHUR W. 
Rating:
3.0

The only issue I had was I thought it a bit petty to charge me for going over by 4 miles. Really gonna charge my card for a whole $1.75. That's just my opinion though. Customer service needs to be more of your priority. Thank you for use of truck though.

Barbara S. 
Rating:
3.0

Customer did not leave a comment.

JERRY S. 
Rating:
3.0

Customer did not leave a comment.

JERRY S. 
Rating:
1.0

Unmaned location, nobody to help take trailer off of vehicle. Unable to do pre return as no internet or phone service in that location.

Jerry S. 
Rating:
3.0

Customer did not leave a comment.

Shqunta B. 
Rating:
5.0

Customer did not leave a comment.

robert D. 
Rating:
5.0

Customer did not leave a comment.

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

Rodney P. 
Rating:
3.0

Customer did not leave a comment.

April N. 
Rating:
5.0

I wouldn't refer uhaul to anyone.

Melvin J. 
Rating:
3.0

Customer did not leave a comment.

Brian C. 
Rating:
3.0

Customer did not leave a comment.

Brian C. 
Rating:
4.0

Your website for 24/7 is the worst! I had created a profile with a credit card, driver's license, alternate person etc. And it made me do ALL of that again, PLUS confirm with TWO people (at the time I'm there to pick up the truck) who knows me! I spenr over 45 mins. there trying to get the truck so I could leave!. It did not give me an option to select a dolly online the night before. I called to add it & was told it was added, but the next day it did not show up on the reservation. The U-haul app is worthless. It could not find my reservation. I did everything on the website. Why would you make people stand around waiting to pick-up their truck while the online person tries to call people to verify they know me? When my husband set up & rented a truck in Texas he didn't have to do that. I had sent a photo of me while I was standing there & guess what? It looked like me on my driver's license. Your website trying to pick-up the truck is the worst.

Kathryn B. 
Rating:
5.0

Please improve your Android phone app. I could not get it to check out my rental nor could I get it to check in when I returned it. It would not save or upload any of the info I had entered.

Mark M. 
No reviews have been submitted for this location.

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