Great customer service, functioning dependable trailer. Smooth transition. Trailer hitches are exceptionally heavy. Two pretty strong women couldn’t lift the hitch.
KELLY C
Customer Reviews for Crawford County Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure that the customer knows to complete the online truck return if they need to. I thought the store where I rented the truck would but when they didn't ask me any questions and just to park the truck I was puzzled. I looked at the website and found the truck check in.
CANDY EReta,,, aka the U-Haul Queen, is wonderful!!
JAMES DOne of our trailers leaked and all out things got soaked from a rainstorm on our trip.
MICHAEL EI was very pleased with the equipment, and my check in was quick and easy also. Rita was pleasant and had all the paperwork ready to sign and go. I will use them the next time I need a truck,
FLOYD JEverything was great
BRIAN WRita is the best! She always takes care of me and has answers to all my questions!
JOSE Zthe lady at this desk is not frendly at all
ARTHUR JPlease update hours of operation on U-haul site. They are different than on website and we showed up expecting them to be open.
LEONARD BCheck engine light was on when I got the uhaul. Very dented everywhere.
Kaitlyn MGreat service and very helpful.
HECTOR Aall went really well and was very easy. thanks much.
Martin RThe lady who checked us in was awesome
Timothy KThe lady at the desk is the best
Kasey BThank you God Bless!
shima hNothing, excellent service. Mrs. White & husband are wonderful people!
WILLIAM KThe lady seemed not really helpful or maybe knowledgeable in letting me know what was going on. Not something I do everyday and she wasn't forthcoming with any information to help me understand things. Also why do you have to wait for the next day to get your credit back, they took my money immediately but I have to wait,we were back at 3pm do you close that early?
Nancy mProblem free.
William CVery professional courteous efficient and knowledgeable
Ken WYou weee great!!!!!
floyd jAs stated above, this vehicle has very minor issues. A focus on maintaining even the aesthetics would generate a higher rapport with the customer. Your app is amazing, and will be taking inspiration from it in my job as well.
Robert PExcellent customer service
Joseph MCustomer service was great!
Nastasha FFast and easy drop off.
Jeff GChecked the equipment in fast. Knowledgeable and courteous
kenneth wEverything went smoothly!! 6X12 was perfect for moving a 1 BR apartment
eddie cWonderful experience! Couldn't ask for a better location
Nicholas sAbsolutely perfect!!
Shawn SThis was the best experience I've had with U-Haul and I have done service with U-Haul many times. They are very friendly and cleanly about their equipment, they help you and show you how to set it all up and are the perfect U-Haul to use. I will for sure go back to this U-Haul location if I ever need a U-Haul again. Rated 100 out of 10!! ~ 100/10 ~ 💯
ismael mVery helpful and friendly
randy rThink it’s wrong y’all stole $15 from me for cleaning fee when it wasn’t dirty and nobody even looked at it
Keri TThe people are friendly and easy to work with.
tennison rGood customer service
joanna cThe trailer had a leak in it and my stuff got wet I have a claim in now for reimbursement with Liza Parteewood
Gary LGreat experience!
michelle oNasty evil women. Zero customer relations skills. She initiated a nightmare from hell. And went out of her way to try and exact revenge on a customer to satiate her perverse satanic world views. Evil to the core.
Jim HVery helpful and accommodating.
Carol CMy experience with Crawford County storage was very pleasant. The trailer performed as it should. I will definitely do business with them again!
doug hHave a gas station for an easy fillup where you turn in the truck
John SNo recommendations for improvement. They did a great job!
john rVery professional great location
AUSTIN DRented a pull trailer at this establishment a week in advance. Upon arrival they did not have a trailer for us at all after we already paid and had a receipt. We had to end up going to another location to find a trailer. We will never use this facility again.
BRETTANDREW F