Simplify the paperwork.GARY B.
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was taken care of promptly and staff was very helpfulAnthony M.
Customer did not leave a comment.Lowell H.
Everything was excellent. The people are very nice and accommodating. I will use them everytime I need a rental unit.Jeff A.
Self checkout was very difficult. If a staff member hadn't happened to come by after hours and offered to check us out, we wouldn't have been able to get the key out of the locked box.WILLIAM E.
Very nice people to work with. Will use again if need a uhaul.LORETTA K.
Customer did not leave a comment.JAMES D.
Customer did not leave a comment.Steven H.
Customer did not leave a comment.John W.
Tina and her husband are exceptional people and we're so very kind and helpful with our move!MICHAEL O.
Customer did not leave a comment.Lowell H.
Customer did not leave a comment.Alan M.
Customer did not leave a comment.Dawn M.
Customer did not leave a comment.John W.
Tina was amazing!KEVIN M.
Super friendly and helpful with hooking us up to the trailer. Will use them againKATHERINE A.
great experience- will use Creative Stone as my U-Haul location next time as well.Paul A.
When returning the 6x12 trailer, it was very difficult to find a place to put it. I needed space to turnaround so I could back it in somewhere. Being on the hwy, most people won't want to back in from the hwy.JOHN K.
Customer did not leave a comment.Michael V.
Customer did not leave a comment.JAIMA B.
Service and assistance at this location have been impeccable both times we have used them as our rental return. I highly recommend them.Roy M.
This truck has a Very Bad Vibration in the front End at 55 - 65 it shakes the hole Cab. Rear turn signals need work.Richard S.
Customer did not leave a comment.RYAN S.
Customer did not leave a comment.JOSEPH A.
Customer did not leave a comment.GERALD A.
Excellent service! All went well with my move. Very happy!JERRY E.
Customer did not leave a comment.William S.
TM2191M did not have any tail lights.could not drive a night. Traction light on dashboard keep flashing each time engine would hesitate. Some times with a very loud warning ringing noise. Took a very long time to contact someone in emergency service. No one answered the phone number. Took fifteen to twenty minutes before someone answered by .comRichard S.
They took care of everything and would definitely go back. I might use them again soon.GREGORY L.
Customer did not leave a comment.Roy M.
Customer did not leave a comment.Jean H.
I live in Sunrise Bch so location was perfect. This location had a great inventory to pick from. They sure made it much easier then buying a 5x9 open trailer. ðŸ˜ƒðŸ˜ƒðŸ˜ƒKent H.
Have used this location previously. Great service and great people. I highly recommend the Creative Stone team.STEVE P.
Nothing...I like the way she explained and highlighted the important parts of the contract and made sure she used stickers to mark any previous dings on the truck.SHERILYN B.
Customer did not leave a comment.PATRICIA R.
Customer did not leave a comment.Robyn A.
Customer did not leave a comment.Bruce M.
Customer did not leave a comment.MICHAEL B.
Customer did not leave a comment.ERIC L.
Customer did not leave a comment.DIOLINDA FILOMEN B.
Customer did not leave a comment.JAMES B.
Customer did not leave a comment.Joseph S.
Trailer followed great.RAYMOND B.
Super people and flawless experience.Tim S.
Customer did not leave a comment.Mary K.
Great people to rent from. Have used them three times in last year without any issues. Very reasonable and friendly.Benjamin A.
The lady who took my information was very pleasant and thorough and the young man who hooked up the trailer did a nice job. Overall a professional place to rent from. Will definitely use them again.Vernon L.
Customer did not leave a comment.Alison W.
Customer did not leave a comment.Michael B.
Under difficult circumstances this location was efficient, friendly, and considerate.Robert S.
Customer did not leave a comment.Luis E.
Thanks again for the great service.STEVE P.
Great service!Robert S.
Nothing to improve. They returned our calls, answered our questions. And we had enough! Great serviceWanda K.
The truck we rented made a very high pitched squeal once we got on the road. It came and went as we drove for two days. Very annoying and very loud.Robert S.
Did the online after hours drop off which went fairly well after getting to the right location on the web site.HAROLD F.
very nice/informative people to do business with!Randy C.
Customer did not leave a comment.John C.
Creative Stone is best U-HAUL location I have ever done business with. I am beyond grateful for the service they give me. I will forever call Creative Stone for any rental needs for myself and my moving business!!Matthew F.
Took 40 minutes to rent an appliance dolly. Had to give information 3 times.Jody L.
Tina is the best...cathy A.
Customer did not leave a comment.JERRY D.
Trailer was in great shape and the owners of the location were very welcoming and professional.Martin O.
Customer did not leave a comment.Michael D H.
Very nicebenjamn P.
Exceptional service and care, particularly after a very poor pick-up experience.Stephen H.
Customer did not leave a comment.Linda H.
Customer did not leave a comment.Pam S.
Customer did not leave a comment.James K.
Customer did not leave a comment.Mark S.
The lady and guy very nice and helpful. Worked out great.David C.
Customer did not leave a comment.Jeff C.
Perfect. Nice people.B Jo K.
Customer did not leave a comment.Shawn J.
Customer did not leave a comment.James B.
Quick and easy. They even drove to another U-Haul location to get me the truck I needed and brought it to their location. Great service.jeff C.
Customer did not leave a comment.Cindy B.
Customer did not leave a comment.Kenneth B.
Customer did not leave a comment.Robert K.
Great customer service!Sabrina H.
Customer did not leave a comment.Judith M.
We had used this facility a couple days earlier for a 26' truck and it was great. We still had a few things to move. So we got on line to see if there was a 6x12 enclosed trailer available for the next morning. It was available and ready for us as scheduled. It's a great place to do business. I don't see any way you can improve this facility.James M.
The lady in the office was very professional and courteous. She and the gentleman working there was also informative. Thank you so much. She promised there would be a 26' truck available, and there was. We would definitely use this place again.James M.
Customer did not leave a comment.David B.
Fast service. Very pleasant office personnel.Jeffrey H.
Customer did not leave a comment.Elbert M.
Customer did not leave a comment.Scott D.
Customer did not leave a comment.vicki F.
Put a trailer jack on so it can be unhooked when loaded.STEPHEN H.
Customer did not leave a comment.Larry T.
Very nice young ladyLyndon E.
Tina McCormack at Creative Stone location was VERY good to work with and went the extra mile to provide the utmost in customer service. I'd originally made the reservation through another location, and THEY totally screwed things up. Tina stepped in and helped us out of the bind the other place left us in. It's totally unfair that she only gets 1/3 of the commission and the place that screwed everything up to begin with gets 2/3. (IMHO)Shelly J.
Since we dropped off the truck at Creative Stone on the 4th of July, the store was closed. We did not interact with the personnel but it looked like they had a good selection of rental trailers and trucks.Steve T.
The husband and wife that run this location are the most amazing people I've ever met. I wouldn't have been able to move if it wasn't for them providing me with support and as much help as they did. I'm forever thankful for them! If you have an award for the best people alive, they should get it!Travis H.
Customer did not leave a comment.PAUL H.
Drop off while no one thereMichael t K.
Customer did not leave a comment.Steve R.
Customer did not leave a comment.PAM R.