Make sure that when the requested pick up location is the actual U-Haul facility, don't update it to another location. I went to pick up my rental vehicle, and they took my money on the U-haul app, but stated they didn't see it on their end. I showed them my bank account info where the $438.48 was taken out, and their only response at Chi Town was "Take it up with your bank, we can't help you." I was so frustrated because how can you treat a customer like this. I called U-haul and was transferred like 4 different times with no one able to tell me what was going on. I really started panicking about losing my money.
Dariel M
Chi Town Cutz And Styles
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morrow, GA 30260
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 1.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.