Customer Reviews for Crete Service Center
(U-Haul Neighborhood Dealer)

167 reviews

1350 Main St   Crete, IL 60417
(@ Exchange)

(708) 672-5148

Location Hours

  • Mon-Fri: 7:30 am - 5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(708) 672-5148

1350 Main St
Crete, IL 60417
(@ Exchange)

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 5:30 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

John E D. 
Rating:
5.0

customer service was fantastic!

MICHIAL F. 
Rating:
3.0

Nothing wrong with the location it's everything about U-Haul you guys lied to me you told me that my son‘s discount because he works for you could be applied after at the rental was over with then there was no spot to apply the discount I just spent 40 minutes on the phone only to be told that they couldn't apply anything from Arizona I'm in Chicago are you kidding me 40 minutes of my life to try and talk to a person who could care less about helping me! you people suck and I'll never rent from you again

Michael D. 
Rating:
5.0

Customer did not leave a comment.

FRANK D. 
Rating:
5.0

Customer did not leave a comment.

Dale P. 
Rating:
5.0

Customer did not leave a comment.

Marion S. 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL H. 
Rating:
4.0

Our engine light came on and that concerned me

BRANDEN F. 
Rating:
1.0

I was wrongfully charged (VERY ANGRY)

Tanesha L. 
Rating:
5.0

Customer did not leave a comment.

KRISTY D. 
Rating:
5.0

Great experience and the service was great ! Price was super cheap and the motorcycle trailer pulls like its not even there, quiet, no sway and no tugging. 5 stars

Justin P. 
Rating:
5.0

Customer did not leave a comment.

DOUG A. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND A. 
Rating:
5.0

Customer did not leave a comment.

Benjamin C. 
Rating:
4.0

Customer did not leave a comment.

DANIEL A. 
Rating:
1.0

Make sure the place you apply for is open which was not in park forest illinois cost me 3 times as much.

TYRONE O. 
Rating:
5.0

Great job!

ARTHUR S. 
Rating:
5.0

Customer did not leave a comment.

dave S. 
Rating:
5.0

The completed contract was in my email before we left. check in was smooth and fast. The entire experience was excellent.

David H. 
Rating:
5.0

Nothing all good

Damian F. 
Rating:
5.0

Customer did not leave a comment.

KRISTY D. 
Rating:
3.0

Customer did not leave a comment.

Derrick M. 
Rating:
5.0

Did real nice job

MAYNARD M. 
Rating:
5.0

Customer did not leave a comment.

Trishawn H. 
Rating:
4.0

Customer did not leave a comment.

Teresa W. 
Rating:
5.0

Just sweep the snow out of open trailers. I nearly fell

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

corey C. 
Rating:
3.0

Customer did not leave a comment.

Tymeeshia B. 
Rating:
4.0

My issue is with the phone-in reservation and/or internet reservation problems, not pick-up facility or drop-off facility

Jon D. 
Rating:
4.0

This is my 3rd rental with UHaul in 7 mos. website allows you to book at one location and all 3 times I rec'd a call redirecting me to new location resulting in 6-10 more miles (additional 10.00)

Tracy C. 
Rating:
1.0

A late delivery charge of $40.00 for one extra day is not acceptable. This vehicle was dropped off at the White Pigeon location on Sunday, October 11, at 2:00P.M. The office was closed and the key and contract were deposited in the drop box according to the instructions at the office. Please rectify this discrepancy. Jerome Magdziarz Contract # 80499554

jerry M. 
Rating:
4.0

Customer did not leave a comment.

Gerald M. 
Rating:
5.0

Customer did not leave a comment.

Ed P. 
Rating:
5.0

Customer did not leave a comment.

Aaron P. 
Rating:
4.0

Customer did not leave a comment.

Ed O. 
Rating:
3.0

Customer did not leave a comment.

William R. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Philip S. 
Rating:
5.0

Customer did not leave a comment.

Scott O. 
Rating:
5.0

Crete Service Center is Always the Best place to rent a UHaul!

Steven N. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Give the man that works there a bonus or something, he was a real nice guy and took care of us immediately even though I messed up the reservation

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Joan R. 
Rating:
5.0

Customer did not leave a comment.

Judith C. 
Rating:
5.0

I would drive from Manhattan to rent from here again. This place was amazing.

Emilia B. 
Rating:
5.0

Customer did not leave a comment.

fred B. 
Rating:
5.0

Customer did not leave a comment.

Anthony D. 
Rating:
1.0

The staff was very rude and not accommodating

Juan M. 
Rating:
5.0

Customer did not leave a comment.

Clarence L. 
Rating:
3.0

Customer did not leave a comment.

Jason K. 
Rating:
5.0

Rob provided awesome customer service. Thanks Rob

wayne M. 
Rating:
5.0

Customer did not leave a comment.

Barri B. 
Rating:
5.0

Nothing to improve, I was very satisfied.

Elan B. 
Rating:
3.0

Customer did not leave a comment.

Timothy W. 
Rating:
5.0

Customer did not leave a comment.

Donna W. 
Rating:
5.0

Customer did not leave a comment.

JANET T. 
Rating:
5.0

Customer did not leave a comment.

phil G. 
Rating:
3.0

Customer did not leave a comment.

michelle M. 
Rating:
5.0

Best U Haul experience I have ever had. I will definitely use them the next time I need a truck.

ROBERT D. 
Rating:
5.0

I love the fact that this location works on mobil app and we can drop off afterhours :)

tonia W. 
Rating:
5.0

you guys were great !!!!

Lynn G. 
Rating:
4.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

Deanna M. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Experience was good, no changes necessary. A simple but effective operation.

curt L. 
Rating:
4.0

The service station is on a corner and it was a bit hard for the car which was dropping off the driver of the truck had a narrow space to pull in, let the driver out, and move out of the way of a service center customer. The staff was very nice and helpful.

Susan M. 
Rating:
5.0

I had to drive 70 miles round trip just to pickup the truck when I saw multiple trucks around town that are always available but according to the dispatch they aren't in their system. Gimme a break. . Disappointed in uhaul for this.

John B. 
Rating:
5.0

Customer did not leave a comment.

jay B. 
Rating:
3.0

Customer did not leave a comment.

TIMOTHY W. 
Rating:
5.0

Customer did not leave a comment.

George W. 
Rating:
5.0

Customer did not leave a comment.

leon B. 
Rating:
5.0

EVERYTHING WAS GREAT; COURTEOUS & EFFICIENT SERVICE

leon B. 
Rating:
4.0

If a customer requests an additional day, say more than no problem! A extra day and insurance were added to the bill when returning the trailer! Had I been told in the 1st place, I wouldn't have been shocked!

raphael J. 
Rating:
3.0

Customer did not leave a comment.

Jahneshia S. 
Rating:
3.0

Get the inventory and paperwork correct.

Penny S. 
Rating:
5.0

Customer did not leave a comment.

Greg W. 
Rating:
4.0

Customer did not leave a comment.

Britton F. 
Rating:
5.0

No problems at all.

richard F. 
Rating:
2.0

Small town dealers are not well equipped & knowledgeable. That happens with 2 to 3 location around Monee il 60449.

Dinesh P. 
Rating:
5.0

Excellent customer service.

Al W. 
Rating:
5.0

Very accommodating. Reasonable rates. Great customer service. Definitely recommend. ??????

ALLEN B. 
Rating:
5.0

The inside of the truck was tracked with muddy footprints and the driver cab could have used air freshener other than that I question it was fair.

Kim H. 
Rating:
5.0

Customer did not leave a comment.

lois B. 
Rating:
4.0

Customer did not leave a comment.

JACQUELINE J. 
Rating:
5.0

Customer did not leave a comment.

Barbara G. 
Rating:
3.0

Customer did not leave a comment.

reuben M. 
Rating:
4.0

Customer did not leave a comment.

dwayne L. 
Rating:
5.0

It think it was Bob that was there when I picked up and he was SUPER helpful.

Kathleen D. 
Rating:
4.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

gary L. 
Rating:
5.0

Customer did not leave a comment.

Darian V. 
Rating:
3.0

Customer did not leave a comment.

Judy G. 
Rating:
3.0

Much better service than the most horrible U haul location known to man. That's right, I'm talking about the park forest Illinois location. I will never go back there. This Crete location was very good

ED P. 
Rating:
3.0

Customer did not leave a comment.

Chris B. 
Rating:
3.0

Customer did not leave a comment.

Marcus N. 
Rating:
5.0

Customer did not leave a comment.

billie A. 
Rating:
5.0

Customer did not leave a comment.

Eileen W. 
Rating:
4.0

Everything went well!

BONNIE S. 
Rating:
5.0

Customer did not leave a comment.

CHERI K. 
No reviews have been submitted for this location.

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