Customer Reviews for Cross Properties

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cross Properties

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

CATHERINE B. on

Rating:

No smoking truck. And easier computer program for girl rental

lance O. on

Rating:

Have it be a manned operation. It is a self serve drop off.

Emily J. on

Rating:

Customer did not leave a comment.

Nancy C. on

Rating:

I was surprised to find that my reservation included outdoor parking. It was not clear on the website that it would be a parking spot in an unsecured lot. The description said 10x15x10. secure space?

Anna S. on

Rating:

The staff was very friendly and accommodating, the storage units were very clean. The only negative is that the stairs to the second floor are steep and narrow. Upper small units are hard to reach.

Emma L. on

Rating:

Really nice place, everyone was friendly and the storage unit was clean.

Ronda M. on

Rating:

There were bugs in the unit when I checked my things but they may have come in on the tires I stored. When I had some confusion about booking a U-Haul truck to move, I was met by some annoyance from

SCOTT T. on

Rating:

Customer did not leave a comment.

Gary R. on

Rating:

service excellent. very happy

Debra K. on

Rating:

Customer did not leave a comment.

Adam H. on

Rating:

No issues with this location, when I received a phone call to complete my check-in the person was helpful and friendly.

John G. on

Rating:

None at the present time (Monday, November 19th, 2018).

John G. on

Rating:

Thank you, a satisfied customer !

JAYMIE S. on

Rating:

Getting the unit was very easy and the staff was very nice.

DEBRA S. on

Rating:

I always have appreciated the convenience of the location. Jessica at the office always helpful and very kind in trying to make all of my truck rentals easy for me. Thank you.

CAROL S. on

Rating:

The only problem I had was that the bolts were not removed from the U-box when they loaded it on the trailer for us to move it. I had to find a tool to remove them myself.

Thomas t. on

Rating:

Helpful staff and frindly service.

Thomas T. on

Rating:

It was not clear that I needed to account for all furniture pads or had to return them folded. My first box had no pads This was not a problem as I only had boxes to load, However, I was concerned that I might be charged for them. Happily, I was not. Overall a great experience and I will definitely recommend.

JOHN C. on

Rating:

Close and convenient to UMaine. Great place to store belongs, never have problems accessing our storage locker, well maintained and I never have a problem getting hold of staff. I highly recommend it!

Bill C. on

Rating:

I live in Missouri, my son goes to U Maine. Needed a place to store a few of his things over the summer. This facility was very friendly and made the long distance deal easy.

Robert B. on

Rating:

Everyone there was friendly and helpful.

Lisa J. on

Rating:

Staff very friendly and helpful. Easy, simple check in and check out. Will definitely use again.

Elizabeth G. on

Rating:

All went well with the storage and appreciate the flexibility with the one extra month. We did move out on Sunday officially

judy f. on

Rating:

Would definitely rent from again as we have in the past.

Ivy T. on

Rating:

I really enjoyed using this storage place it went very smoothly and was fairly inexpensive for a college student.

Jasmine O. on

Rating:

The process was very smooth, I just gave them my identification and they led me to my storage unit right after, no hassle or wait. Great service.

michael W. on

Rating:

Mobile pick up was awful took over an hour

Margaret E. on

Rating:

We were pleased with your storage facility. Jessica was always very helpful and friendly.

Debra S. on

Rating:

The women in the office are always helpful, friendly and very thorough in explaining all my questions. I have continued to count on that office in particular because I know I can depend on great service every time. Thank you to the staff in Orono, Old Town U-Haul and Storage on Park St. In Orono, Maine.

Christopher D. on

Rating:

Awesome.

Debra S. on

Rating:

I am always going to Cross Prop. For my moving and storage needs. I believe the prices are the lowest and my storage is safe and secure. The ladies in the office are wonderful and helpful.

Jared W. on

Rating:

Very helpful and friendly staff. Very efficient. Best UHaul experience we have had to date. Thank you!

Normand B. on

Rating:

Customer did not leave a comment.

KOREY S. on

Rating:

Very friendly staff. Clean facility.

JASMINE W. on

Rating:

The employee assisting me was very kind and efficient, despite there being a long line of people. Thank you!

SALLY C. on

Rating:

Very clean and people working at facility are very helpful