Customer Reviews for Crossroads Inn & Suites

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Crossroads Inn & Suites

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NAGI A. on

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Timothy M. on

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victor g. on

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They were very helpful and assuring!! Surely would us and recommend them again.

DAVID C. on

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Mildred W. on

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Pick up and drop off went very smooth. Very friendly attendant. I would definitely use this location again.

Chen Y. on

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Charles C. on

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Pleasant experience, excellent customer service.

CAROL W. on

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RODNEY F. on

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Bhupen made our experience with u-haul an excellent one. We are with a non-profit organization, global uplift. We are in TX helping hurricane Harvy victims. Bhupen went above and beyond even more than expected. He is truest a professional eager to help people. Thank you Bhupen. Rodney and Barbara Foxx

Barbara H. on

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CRYSTAL H. on

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Amanda C. on

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He was nice but the location smelled horrible. It kept making me gag and when I inspected the truck, the check engine light was one and so I notified the gentleman that assisted me said, it will be ok. The truck drove slowly and shaky the whole time. It sounded like it was struggling.

Leslie D J. on

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Main proprietor was very negative. Order was messed up. Regional Manager came out to meet me and helped assist

Craig D. on

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Great customer service!!

Beverly M. on

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Richard D. on

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Cole M. on

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EDITH C. on

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Helpful people,pleasant experience

JOHN D. on

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robert s. on

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JO DEAN P. on

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Amie E. on

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The truck had a sever leak in the cab right above the drivers seat belt, also a leak that couldn't be found in the back of the truck...

KELLY H. on

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Reservation secured 1111 Sam Houston, multiple visits and reservation adjustments. On the big day for the move, after months of planning. The trailer is not there! The trailer is a mile away at another store. Disappointing to say the least. A phone call the day before would be appreciated.

Robert C. on

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Overall an excellent experience!

Annette F. on

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William D. on

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One of the right place to rent uhaul. These people care their customer.

DAVID D. on

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Steve, the manager was a good help. Definitely will recommend to anyone this location.

REBECCA T. on

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Matchett T. on

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thomas h. on

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The governor regulating speed on the truck hampers the vehicles ability to pass on the open road. It should be dismantled when taking the vehicle across country. Other than that, the truck was excellent.

bill b. on

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My experience was excellent. They did everything possible to make it an easy transaction.

Tim H. on

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Friendly people

Michael M. on

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mike c. on

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Lots of computer issues. Apparently the computer program did not indicate that I had picked up the trailer. Received a phone call later in the day wanting to know if I still planned to rent. Would have preferred a pickup location closer to home. Additionally the Hertz program also indicated that all the drop off locations in Asheville would be closed on my projected turn in day.

RUDY P. on

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Can't think of anything. The service was great the people where nice and friendly but most of all very helpful. Definitely a great experience.

THOMAS S. on

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KATHLEEN R. on

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JOHN F. on

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This is a thank you,,,,,, to Chris Barber for him being there when i pick up the trailer, found a tire problem , he wasted on time getting a new one on it and with a smile and he got me on my way,,,,, I thank you Chris Barber and Crossroads inn

RICK D. on

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manuel s. on

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Manuel H. on

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LISA L. on

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Gari M. on

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Roger G. on

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JOEY D. on

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richard b. on

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The came out and made sure everything was ok be before I left the parking lot. Friendly service and I felt like they cared.

RICHARD M. on

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My favorite pickup and drop off location. They open long hours

noel a. on

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dede c. on

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The personnel was very friendly and helpful. They were very attentive and got me in and out quickly and courteously.

kevin p. on

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