More involvement with customer. NOBODY helped hook-up trailer nor did they offer. All they did was Handel your money. Could barely speak English. Would never go back, and plan on putting it in Social Media.
Trailer Rental & Towing in Victoria, TX at Crossroads Inn & Suites
Moving to or from Victoria, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Victoria, TX 77901 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Victoria, TX
Cargo trailers in Victoria, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Crossroads Inn & Suites!
Utility trailers are perfect for towing large or oversize cargo in Victoria, TX 77901. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Crossroads Inn & Suites provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Victoria, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Victoria, TX online today!
Trailer and Towing Supplies
Was very thorough. Outlined my options for additional day rental if needed.
Both interactions at pick up and drop off were pleasant! I
I wish the location had a chart of what will fit in the trailer. I rented for nothing. I told the girl I was transporting a side by side ATV. She assured me it would fit. I made my 1.5 hr drive to pick up just to find out the trailer was too small. Then I drove another 1.5hr back to drop off. I was told I had to still pay for the 24hr rental. I am very mad that I have to pay for something not used due to the employee not having good knowledge of trailer.
The Victoria location is phenomenal.
It's hard to believe that I drove a truck for 160 plus miles in less than 24 hours. I don't understand how 2-30 miles round trip could have generated 160 plus miles on those short trips. I feel like I have been taken advantage of and I will tell people to NOT go to U-Haul for rentals. I feel stupid for trusting and not writing the mileage before and after and this is what I get **** without being kissed.
Safety chain end links were bent and unable to be used as hooks. It was extremely hard to pass the chains through a standard hitch rings designed for safety chains. The manager was not very helpful, however, hi maintenance man was very capable and helpful.
Great place. Would go back.
Worked real well for me.
Too much of a problem with the rental process , company rules for doing business not worth being a customer..
Nothing - keep up the good work.
I arranged for a15' box truck and when I went to pick it up they didn't have one so they upgraded me to a 26' which I don't think was a upgrade because the truck was a whole lot bigger than what I actually needed not to mention the amount of fuel this 26' box truck used they really didn't do me a favor by upgrading me to a much larger truck than I actually tried to get.
This location was able to help me on changing my rental from a in-town use to a one way to better assist me due to my long working hours and location. They were able to provide me with a return location closer to me instead of me driving back far to drop off my rental. They over exceed customer help due to the fact that Uhaul customer service center and scheduling could not help me with and they kept transferring me from person to person because they could not help. That is why I recommend this location because they did way better than Uhaul customer help. Great people like this are well appreciated and the reason why people come back. I suggest that customer service should have better training to help out customers.
My reservation was for the store on Sam Houston. When I arrived there they didn't have a trailer for me. The manager there gave me some lame explanation about reservations not being at a certain location. He didn't know where the trailer was to be picked up at. He sent me to a storage facility that didn't even have trailers or trucks. Total run around! Not ever using that location again. Guy was to busy bragging to a customer how he is the number one seller in the area. How corporate is screwing him by not assigning him more units. Absolute unprofessional!!
My online experience was not good. I only wanted the trailer for a day and I was required to rent it for 2 days. The pickup location was 3803 N Navarro and when I arrived to pick up the trailer I was told I was at the wrong location despite my reservation confirmation email. I was told someone was suppose to call me to confirm the pick up and this never occurred. I had to go to the Houston Highway location for pickup.The UHaul delivery guy was there and he completed my reservation. I kept the trailer for one day. I would really like to be refunded for the extra day.
Easy access and plenty of room for pickup or delivery. Check out was friendly, fast and efficient.
Sweep out the trailer beforehand
Typical problems with doing the reservation online. Never got contacted about pickup location. Location that was on the confirmation was not this one. Went to first place then had to go here. This place does not have the blankets I also reserved. Had to go back to first place to get them.
Employee carried on face time call while waiting on customer.
That's the second and last time I try to use the self check in. I take the pictures on my phone of my driver license and card yet I still need to give it to the worker there and it takes forever.
Nothing but good things to say about Mr. Ruben - very friendly. Equipment worked great. Thanks.
Very Helpful. Thank you.
This Crosswinds location was superb...great customer service, pleasant people both at time of pick up and drop off, quickly in and out at time of pick up and drop off. After my experience at the two prior locations in Victoria, TX, this experience was refreshing!! Well Done!! The UHaul location at Sam Houston was horrible; the UHaul location on Stockbauer lacked customer service. The booking and confirmation process on line and by telephone was mishandled. Sam Houston location receives zero stars (there is not enough room to note all my comments about that experience and the store's refusal to rent me a truck, for which I had a reservation and had waited over 30 minutes to receive while two employees helped one customer) and Stockbauer receives one star--as the face of UHaul you are always responsible, not "you have to call customer service; we do not have a truck for your reservation. I cannot do anything".