Our scheduled pick up time as 1pm and we had to get our load by 3pm. They did not have a truck for us when we arrived. The truck did arrive at 4pm and we were able to get the truck and go get our load at 4:30pm. We paid $371 to pick up our load late and had to stay overnight in Victoria costing an additional $93.
TUCKER W
Crossroads Inn & Suites
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Victoria, TX 77901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Satisfied
ARLENE GRead the notes. This franchise has posted opening times. Wasn't opened on time for rental. Franchise falsely charges customers due to under maintenanced vehicle. Franchise passes blame to customer. I bet every employees job for uhual including the CEO, CFO , that the charge is fraudulent. There's a recorded phone call of me to customer service stating faulty gas gage 18 hour's prior to returning vehicle.
ZACHARY CWas OK
GARY GThe truck needs his steering wheel maintained. Also, this place was closed in the morning when I came to pick the truck up. When the guy finally showed up, the mileage reported on the document was not the same as in the truck. Which whole process delayed for an hour, it was so frustrating.
Rauan T