Customer Reviews for Crowley Space Station Storage
(U-Haul Neighborhood Dealer)

Rating:

3.0

We dropped off the truck after hours. They were prompt in the morning processing the return, though, and getting the added fees from us.

Rating:

4.0

Possibly Let the customer know in the instructions that they may have to add an extra 0 at the end of mileage when returning in order to move to the next screen instead of them having to call customer service and be on hold for a very long time only to be directed to three different people before getting the right department.

Rating:

4.0

I was told in Tomball where I picked up the truck and saw it posted that since I was a 1 way rental that I didn't need to return the truck full of gas. Only to get home and notice that I was charged $145.00 for fuel. I tried to call for help from the main number. And was on hold so long that I had to hang up. I was going call again tomorrow for an explanation

Rating:

5.0

Nothing

Rating:

5.0

Excellent customer service

Rating:

5.0

Ray and the management team were super friendly and helpful with all my storage and u-haul needs.

Rating:

4.0

One time information grab, had to provide information at reservation and at pickup

Rating:

3.0

Don't like the hidden fees that were never mentioned.

Rating:

5.0

Very nice people.

Rating:

5.0

All well

Rating:

1.0

Lady did not communicate at all. Just took the keys and never informed me about my deposit being returned in a “ check” when clearly I was told they'd give it back to me in cash.

Rating:

5.0

Excellent service great people

Rating:

3.0

Did not like the customer service aspect. Rude

Rating:

5.0

Real service oriented staff. Gentleman laid on ground to connect trailer. (Wow) very hard working.

Rating:

5.0

The color that works here is real professional and courteous. I needed a trailer with the barn doors instead of the roll up and they accommodated. This is what I am talking about nice and serviceable

Rating:

5.0

Make all of your locations just as nice and friendly as this one.

Rating:

3.0

Why was I charged double on my second order probably should be a little note clear about pricing

Rating:

5.0

The staff was always very friendly and made you feel welcome

Rating:

5.0

More smaller trunks. Overall good.

Rating:

5.0

The facility was fine. It would be nice to get email reminders of the bill being due. That could be automated and would be easy to administer.

Rating:

5.0

the gentleman we rented the truck from was outstanding.... really nice guy!

Rating:

5.0

This is my Favorite Uhaul location !!!!

Rating:

5.0

Nothing

Rating:

5.0

Website has problems.

Rating:

5.0

The truck leaked water on our boxes as well as furniture location i returned the equipment did not seem to carw at all very dissatisfied

Rating:

3.0

I ordered a 26' truck with an appliance dolly. I wasn't notified until the day before that the truck wasn't available and had to settle for a smaller truck. Also, no appliance dolly was available

Rating:

5.0

Smooth as pie! Super helpful and very friendly...Great experience on both ends. I especially like the ability to talk pictures and submit right then and there when I picked up the truck.

Rating:

5.0

The driver door on this truck would not close properly. It appeared that the truck had been in a wreck.

Rating:

5.0

Ray is awesome at what he does. He never shirks a task and is always in high gear. If I had an army of Ray's I could conquer Canada!

Rating:

5.0

Ray is awesome. He is well versed and makes light work of his tasks. I always rent here.

Rating:

5.0

Truck was too unsafe for us to complete our move. We had to turn in it early and were not able to move all of our belongings. At 45 mph it started shaking uncontrollably.

Rating:

5.0

Great customer service.

Rating:

5.0

Quick and easy drop off. Thanks so much!

Rating:

5.0

So easy. Truck was ready for pick up and the office was extremely helpful when I had questions.

Rating:

5.0

The Crowly location picked up center is Very kind and easy and simple work for me! Thank you very much!

Rating:

5.0

Everything went smoothly. Ray is an amazingly sweet man!

Rating:

4.0

Really had a great experience. They were friendly, informative and helpful ????????

Rating:

5.0

Pick up and drop off were seamless and the gentleman who runs the location was very helpful helping us navigate the process.

Rating:

5.0

Was in fast, service was quick and agent explained things perfectly. Best Uhsul visit to date!

Rating:

5.0

Quick and easy as always

Rating:

5.0

Nothing.. experience was overall excellent

Rating:

2.0

Did not want to accept vehicle then overcharged me for fuel and dollie i never received from first location. Were very short and rude when I called to inquire about charges.

Rating:

5.0

This Uhaul location is the Best !!!!

Rating:

5.0

Very efficient , friendly office staff, will use them again.

Rating:

4.0

The representative at the location is always nice. I enjoy working with them. The trucks rented in the past are usually very clean but this one had burd poop on the driver window in 3 different places. I thought that was weird.

Rating:

3.0

None

Rating:

5.0

Great Castor service!!

Rating:

5.0

Very pleased

Rating:

5.0

always helpful -no problems what so ever

Rating:

4.0

Previous managers were very friendly and helpful

Rating:

5.0

The only reason I moved my boat was that I can store it back at my Father-in-laws house for free... if things change, I would go back...

Rating:

5.0

Everybody at the facility was always friendly and accomodatiing. Thanks for everything.

Rating:

5.0

very friendly people here, easy to work with and great prices. Will be back if I need more storage in the future.

Rating:

4.0

Very friendly staff. Enjoyed my time there.