Customer Reviews for Crums Food Mart
(U-Haul Neighborhood Dealer)

Rating:

2.0

I returned equipment before it was scheduled back. Owner just had me drop the trailer and leave. He waited until after my return time to check it in the system so I got charged double. I had to contact uhaul and had proof I returned it on time. I’m getting a refund but it’s taking several days. If I had not paid attention to my receipt, I would have been charged double. Owner was very nice about admitting his mistake.

Rating:

5.0

Great experience with the store owner. Very pleasant and efficient. Store was immaculately clean and bright.

Rating:

3.0

Truck was out if gas , there was no dolly ,the truck overheated on the 3 mile ride, brought the truck back a day early and they tried to charge me double what i was quoted

Rating:

1.0

If you say you have an equipment have not charge someone and have the damn Dolly.

Rating:

1.0

The truck had less than 1/4 tank of gas when I picked it up. There was no dolly like I requested. I want a refund.

Rating:

1.0

Stop charging people for equipment you don't have. They charged me 7 dollars for a Dolly which they didn't have. I told the person and he still charged me. Y'all need to watch who y'all let use your business name. I'm also reporting them to the BBB.

Rating:

2.0

Was a total nightmare from the getgo. Truck was out of gas and the battery died and was stuck at storage facility, added extra charges at rental beginning. Eventually only charged me for one.

Rating:

5.0

Easy return very nice.

Rating:

3.0

Had to go into the vape shop to rent the truck. I’m highly asthmatic. Was not good for my health. The counter person did not know enough English to complete and comprehend the transaction so he called someone on the phone!

Rating:

3.0

Go over contract with customer and don’t just send them a link.