Customer Reviews for Cumberland Auto Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cumberland Auto Service

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Diane H. on

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tami s. on

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Jesus L. on

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Hate this place very dishonest people I need to talk to someone in charge of uhaul, my number is 9317878199

Edward P. on

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Velta D. on

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Jason S. on

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The owner came out on a holiday to open the lockbox for us. Mobile checkin in a joke and uhaul customer service is even worse. Highly recommend this location but dealing with uhaul was terrible.

Debra M. on

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Tucker J. on

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Once again had to drive 45 mins out of the way to drop it off and the location was closed and trash and garbage was everywhere.

Robert J. on

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Deborah S. on

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Clint R. on

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Very impressed! Easy renting and return!

debra b. on

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Hazel T. on

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JUNE A. on

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Be more understanding of customers needs.

Sheila S. on

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They are always fantastic!!

paul m. on

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Service at Cumberland uhaul was great.. I reserve a 26 foot truck so I could make 1 trip but they only had a 20 foot one and I had to make two trips and pay a extra 15 for the miles??

linda b. on

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Wanted to rent trailer. I own a Ford Explorer... Why does no one know that u won't rent a trailer for this vehicle ? Had to rent a truck at considerable expense. Not very happy with uhaul. Will try another company .

MICHAEL B. on

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JAMES H. on

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karen n. on

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We were very pleased with the efficient manner that our transaction was handled.

cynthia a. on

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This was an hour from the location we needed. We did not know until the day of moving that we had to make more time to get truck and auto transport. The air conditioning in the truck did not work

Micheal C. on

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MICHAEL M. on

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I was very disappointed to be sent two hours out of way to pick up unit and it was not there when I got there

MARCOS C. on

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Mariann S. on

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Therese W. on

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They did not have the dolly I reserved and was charged for. They told me I had to call Uhaul 800 number to get the refund.

NELSON C. on

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Vicky was exceptionally helpful and kind. The only issue I had an it was not with the people at this facility but it was with the guy who called me asking me to return the truck early. I rented the truck for a certain period of time and that is what I kept it for. i don't think U haul should be calling you asking you to return the vehicle early so they can rent it again.

Wayne S. on

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Catherine C. on

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james m. on

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james b. on

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