The rep started out pretty nasty ( maybe my TRUMP hat) in the way she was talking too me, but I kept responding with kindness and she finally came around at the end, when she realized I was just a normal person. Crack heads walking into the parking lot was pretty sketchy, but not uhauls fault just the area.
MORRIS M
Cumberland Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cumberland, VA 23040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Put trailer jacks on the 6x12 trailers. If the U-haul employees are not able to assist in hooking up a large trailer, and the customer is unable to lift a trailer of a heavy weight, as is the 6x12 trailer, it makes it impossible for a customer to hook up. Luckily when I went to obtain the trailer there was a younger gentleman there to assist, but he had just showed up. The female employee could not have helped me, and after numerous major surgeries, no way could I lift that trailer without permanently causing further injuries to myself. A retractable jack on those trailers would be a big benefit to customers, and employees, and possibly save U-Haul from possible lawsuits from customer injuries.
Thomas BAfter driving 525 miles, I would have liked to return my U-Haul equipment to the location nearest to my destination. Those were “full” and I was instructed over the phone and through text to drop off my equipment 30 minutes out of my way. Because of this, I was inconvenienced several times and forced to put additional gas in the vehicle for this 15 mile trip. When I made it to the Cumberland location, the personnel were helpful but not personable or kind.
MIA BDriver safe
RICKY JI was quoted $155 for trailer and charged $178 I don't expect anyone to read this because I never got anyone to respond to last time you double charged me.
Phil S