Customer Reviews for Cumberland Printing
(U-Haul Neighborhood Dealer)

282 reviews

2091 N Main St   Monticello, KY 42633

(606) 348-0306

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 11 am
  • Sun: Closed

Services at this Location:

Contact Us

(606) 348-0306

2091 N Main St
Monticello, KY 42633

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 11 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

SAM A. 
Rating:
5.0

Customer did not leave a comment.

Anns C. 
Rating:
5.0

Customer did not leave a comment.

SAM A. 
Rating:
5.0

Everything was great! I wouldn't hesitate to visit this location again if needed.

PATRICK W. 
Rating:
5.0

Customer did not leave a comment.

Sandra R. 
Rating:
5.0

Everything was completly great.

PHILLIP D. 
Rating:
5.0

It was a smooth process. The gentleman who helped me was polite and knowledgeable with regard to the process we were putting in place.

GREGORY D. 
Rating:
4.0

A/C wasn't working good, we had to make and extra stop at a hotel because the wipers was so bad, couldn't see anything with them on.

RANDY R. 
Rating:
4.0

Customer did not leave a comment.

Kenneth W. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Fantastic customer service! Love this place!

Chantica T. 
Rating:
5.0

Customer did not leave a comment.

Ricky T. 
Rating:
5.0

Customer did not leave a comment.

Ronnie B. 
Rating:
5.0

Customer did not leave a comment.

W E. 
Rating:
5.0

Customer did not leave a comment.

Don S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT E. 
Rating:
5.0

Clean more sanitation

Troy E. 
Rating:
4.0

Have items like a ball for a hitch to rent or purchase.

MICHAEL W. 
Rating:
5.0

No improvements necessary.

Marna L. 
Rating:
4.0

My ratings for this location are based on the fact that I dropped off after-hours and did not interact with anyone at this facility. I was very happy with the after-hours return process.

SCOTT U. 
Rating:
5.0

Customer did not leave a comment.

NANCY ELLEN L. 
Rating:
5.0

Customer did not leave a comment.

homer F. 
Rating:
5.0

Customer did not leave a comment.

Brandon S. 
Rating:
5.0

Grate people

JULIA S. 
Rating:
2.0

Did not get the truck we reserved. Made things very difficult when we had to get a small one with no ramp.

Cheri M. 
Rating:
5.0

Actually the the individual who helped me out was very friendly and accommodating

GREGORY P. 
Rating:
5.0

Customer did not leave a comment.

Kevin G. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

The ramp for a 6x12 open trailer is too small. Really bad design and details should state only 5 foot opening.

Grant M. 
Rating:
5.0

Very nice person just like the ones on cloverleaf dr in athens al that I use.

Adam L. 
Rating:
5.0

Always go to this one best in town. Always have what I need

jordan B. 
Rating:
5.0

Customer did not leave a comment.

DANNY H. 
Rating:
5.0

Customer did not leave a comment.

danny H. 
Rating:
5.0

Agent did a great job of leasing !!!!

SAM S. 
Rating:
3.0

even thought we brought the truck back early sat at 2pm due Sunday 10am, the drop box was in plain sight and had nice area to park truck nice job guys they sent actnolment of truck returned thanks everyone

Gordon R. 
Rating:
5.0

They did a very good job very friendly and hassle free. I was in and out in about 15 minutes. Very pleased with the service I received.

Scott N. 
Rating:
5.0

Customer did not leave a comment.

Margina G. 
Rating:
5.0

Customer did not leave a comment.

LEAH T. 
Rating:
5.0

Customer did not leave a comment.

Scottie F. 
Rating:
4.0

Customer did not leave a comment.

Woodbury G. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

They were very helpful and attached it to my hitch and went through all safety and light checks couldn't ask for more. I have been to other locations and had to hook it up by myself.

david C. 
Rating:
3.0

Customer did not leave a comment.

Jamie E. 
Rating:
5.0

Customer did not leave a comment.

tom H. 
Rating:
5.0

Finally a good experience. Quick and easy.

Frank V. 
Rating:
5.0

Customer did not leave a comment.

bobby G. 
Rating:
5.0

Customer did not leave a comment.

RICK M. 
Rating:
3.0

There was no dolly in the truck and I paid extra for it.

Cory M. 
Rating:
3.0

Customer did not leave a comment.

ED K. 
Rating:
4.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN S. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

They know how to treat you right at this location

David S. 
Rating:
5.0

Very l knowledgeable staff and great experience.

James H. 
Rating:
1.0

They quoted a much lesser price than when we took back the vehicle. They charged us much more then said they had made a meeting stake in the quote we wouldn't have rented for that price. We'll never be renting from them in the future

Rhonda H. 
Rating:
5.0

Customer did not leave a comment.

Tom J. 
Rating:
5.0

The guys there are the best!

wes R. 
Rating:
5.0

Customer did not leave a comment.

Jeffery F. 
Rating:
5.0

Customer did not leave a comment.

Dale C. 
Rating:
5.0

Great service

INESA M. 
Rating:
5.0

Customer did not leave a comment.

CATHEY E. 
Rating:
5.0

Great service they go out of there way .

ORA W. 
Rating:
5.0

Customer did not leave a comment.

david C. 
Rating:
5.0

Customer did not leave a comment.

Paul K. 
Rating:
5.0

No need to improve anything

Stephen D. 
Rating:
5.0

Customer did not leave a comment.

April H. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
4.0

Customer did not leave a comment.

Jason S. 
Rating:
5.0

At the drop off location in KY the man helping had excellent customer service. Thank you for having the right truck at the right time for our needs. We will definitely use U-Haul for our next move!

William M. 
Rating:
5.0

Customer did not leave a comment.

Glenn R. 
Rating:
5.0

Customer did not leave a comment.

Norrie W. 
Rating:
5.0

This gentleman was wonderful!!! He met us outside was very kind. This gentleman deserves at least someone telling him that's he is doing a great job

Emilie J. F. 
Rating:
3.0

Train the staff how to hookup and check the trailers ball seat. VERY DANGEROUS MISTAKE if I was on the highway could have been deadly to someone even with the chains hooked. Check the equipment before it's rented out. Overall very disappointed and for a one day 300 mile trip at $170 it was certainly no deal.

James C. 
Rating:
5.0

Customer did not leave a comment.

Teresa F. 
Rating:
5.0

Great customer service

James Z. 
Rating:
5.0

Customer did not leave a comment.

alejandro R. 
Rating:
5.0

Customer did not leave a comment.

Brooke W. 
Rating:
5.0

Customer did not leave a comment.

DONNA R. 
Rating:
3.0

There are several things going on in this location however the staff are very helpful and friendly.

Geneva F. 
Rating:
4.0

The representative was very helpful and the truck was very clean and comfortable.

ronald C. 
Rating:
5.0

They were great! Had the truck ready and was quick with paper work. Had me on my way in no time.

Brian V. 
Rating:
4.0

Customer did not leave a comment.

joel C. 
Rating:
2.0

Customer did not leave a comment.

Kimberly L. 
Rating:
3.0

Customer did not leave a comment.

Cody C. 
Rating:
5.0

Customer did not leave a comment.

Connie J. 
Rating:
5.0

We're very helpful in completing the rental, and telling is where to place the trailer for return even though their main lot was flooded st the time.

Richard G. 
Rating:
4.0

Customer did not leave a comment.

joel C. 
Rating:
2.0

They said they would adjust the addition mileage. Then I get a charge of over $80.

Colleen K. 
Rating:
5.0

Customer did not leave a comment.

john D. 
Rating:
5.0

Customer did not leave a comment.

Barbara S. 
Rating:
5.0

Not further comments. Extremely helpful with quick response and assistance.

JIM N. 
Rating:
5.0

Great helpful people

Richard H. 
Rating:
5.0

lower mileage rites

Lisa D. 
Rating:
3.0

This was a drop off point, at night was hard to see at night.

Julie W. 
Rating:
5.0

Customer did not leave a comment.

TERESA B. 
Rating:
5.0

No issues. We were able to drop off the trailer on a flat surface & they even had someone come out and unhook for us. Very friendly!

Debbie J. 
Rating:
4.0

Customer did not leave a comment.

larry C. 
Rating:
3.0

Customer did not leave a comment.

Thelma P. 
Rating:
3.0

Customer did not leave a comment.

Michael W. 
Rating:
4.0

Make sure AC works and balance the tires once in awhile not fun driving 1000 miles

Bryan S. 
No reviews have been submitted for this location.

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