Location was fine. Had questions. Chat feature was absolutely UNhelpful. Asked for a call back. No one called. Was charged for 18 miles over the limit. Was originally told there was no option for unlimited miles. At drop off was told there IS an option.
Russell J
Cumberland Printing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monticello, KY 42633
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkI would make sure there is more than 29 miles to E rather than then "SUGGESTING" that I should add more gas than that when dropping it off.
Laura GI did not have any contact with any personnel.
Shannon UI was disappointed that I had to drive 20+ miles farther to find a rental. This made me have to pay more than I would have if there had been a location in my home town. The man at the rental place was very helpful and friendly.
KAREN RWe will always choose this location for our U-Haul needs! Fast, Friendly, service, every time!!
April P