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Stephanie M
Customer Reviews for Custom RV Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mark was an awesome rep, he was polite and friendly and answered all of my questions! I would highly recommend this U-Haul place over any other!!!
CHRISTINA CGreat customer service.
David BNice man. Efficient operation.
RICHARD AVery accommodating
ALBERTO CIt went smoothly for me.
WANDA HMark is amazing, always friendly, reliable, and made our move 3 hours away very easy.
RACHEL OHi there overall, the people that I experienced with U-Haul that worked for them, etc. we’re all very friendly and nice, but the equipment itself was not maintained to how it should be traveling across several states. Had a blowout on I 80 which roadside did come and fix about three hours later the guy was very friendly but in that time I noticed that the other tire was just as bald, but he only had one on him. So my daughter and I had to limp it all the way to South Dakota because in order to get the other tire fixed, we had to do another roadside call. I feel like there should be a way that you could go to a tire shop and then get reimbursed by U-Haul or they have a contract with someone.
JESSICA CVery nice, helpful and business savvy
HERBERT FGreat service! After our drop off, went smoothly.
Philip MOnly problems with truck where the squealing front brakes the last half of trip. Still did not seem to effect braking. Also the right turn signal/brake light quite working. The person at the desk did a great 100% check of tyres, fluids, lights and all.
RIHARD SThe staff was very pleasant and helpful.
JAMES BMark was great.
ANDREW BUhaul has quality people at every customer service point. People I trust, honest people. Keep it up Uhaul.
TERRY SFirst time for us to use this UHaul dealer, but Mark was doing a great job under pressure with many customers coming in at once and was able to efficiently help us all get our rentals. He is friendly and easy to work with. We will be needing another rental soon and will be using this dealer again. Thank you Mark!
DONALD MThe gentleman that helped me was super helpful and very kind. Would come back here 100% if I need anything from U-Haul
PETER BCannot express how much I want to say how impressive Mark, the owner of Custom RV Storage and UHaul, was on my truck rental. He came in after hours to ensure I had my truck so my crew can pack my house the following morning. Mark thanks again and I will whole heartedly recommend your business.
CHARLES PMark was very helpful in making the process go as smooth as possible.
MARK MNo changes great service
CARLIN CWe have rented twice from this location and both times it was an excellent experience. Very friendly. Like talking with good friends. I will continue to rent from this location and have already told many friends and family of of wonderful experience here.
THAD SVery courteous and helpful! On the ball, quickly and efficiently had the return processed and emailed to me! Thank you Mark!
STEVEN FNew owners were fast and friendly.
JOHN NStaff always friendly. Recently moved near this facility and have used their trailers several times. Always a good experience.
Charles H