The trailer I rented had some issues Would not track straight down the highway suede back-and-forth the whole trip could not go over 50 miles an hour very dangerous Not real impressed with the upkeep on this trailer
TODD C
Custom RV Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Loveland, CO 80537
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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It's pretty lame to include in the truck a dolly and blankets that weren't asked for, then charge you for using them if you "break the plastic seal". The dolly in particular was in the way of packing and prevented the full utilization of the available room. I didn't need it but I removed it, so I got charged. It feels like getting nickeled and dimed. Other than that, the overall experience was pretty good.
COREY PNothing to improve. The equipment was clean and in good condition. The agent was friendly, knowledgeable, and easy to work with. Checkout and check-in were both smooth.
ROBERT DAlways great experience at this location, thanks!
ANTHONY UNo one was there, only a sign on the door stating they were "running errands", no return time, and NO HELP unhooking the trailer, pulling it to a parking spot, or backing in the 20' moving van. HATE HAVING TO RETURN ON AN AP. Completely inconvenient after a 30-hour moving trip and a 6-hour unloading. People need help; it was exhausting returning with a picture of every inch of the rentals. Terrible. Where is the customer service these days? At both ends, U-Haul dropped the ball. Visit your sites, meet with the owners/managers, set standards...I don't know, give rewards or something. I paid over $3,000 to rent U-Haul products and had no customer service.
Amy G