The Owner was very helpful explaining everything to me with the truck ,I pass this location 3902 Avenue U & the property is always well kept
THOMAS W
Customer Reviews for Cyprus Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When I got the truck it was great. But on my way to to deliver my personal belongings to my new house and just to realized that we got the uhual at an almost empty gas tank. :/ on top of that we paid out of pocket for $316.00 for the uhual to be towed and uhual refused to pay for it we might have to battle in court and we come with receipts.
CHRISTIAN OWas good
LUIS JNo improvements necessary, the customer service was excellent and the pickup and drop off was excellent.
Kiesha HThe gas was exactly at 1/4 tank and I noticed that in the contract the gas surcharge is $4.50/gallon plus additional $30 in case there's less that 1/4 tank left. Renting out a truck with exactly 1/4 of the tank full feels rather manipulative.
BORIS KEverything went well. Keep up the good work
KERRY TIt was my first time using U haul and everything went smoothly .I would definitely use them again
IVAN J🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🥖🥖
DONALD LLocation released truck knowing battery was dead and had electrical issues. I was stranded with a fully loaded truck and having to jump start the battery.
Francisco Tsimple rental
ALFRED JThis was the fastest U-Haul I’ve ever rent.. The guys at the gas station were great.. And they had the van that I needed to rent available. I was in and out with the van keys in under five minutes.
RHONDELLE BI recommended recommended U-Haul for anyone
SHUKHRAT Si was looking to rent a ban but they have it rent to the next day at 7 am.they need to has move vehicles
JUAN RThere was a water bottle left in the cab, the outside of the truck was dirty and inside the back of the van had sheet rock residue and other debris. The windshield washer fluid was low overall the location and the workers were good and it was easy to rent.
ROBERT LThey didn’t have the truck size. I reserved and didn’t tell me till i got to the pickup location and at that point it was to late i had to take it and i had to make an extra trip because of it and was not informed of the problem before showing up to the pick up location
LEVI SBetter customer service. Making sure vehicle (equipment) is cleaned and sanitized.
ANTHONY RExtremely friendly employee and smooth rental experience
KERRY TCheck the contract, because I was charged a double fee for nothing.
YAUHENI AI did not really interact with the people here just dropped off the truck. However was promised extra miles by U-Haul and then charged for it anyway. (Not specific to this location just overall disappointed in U-Haul.)
CHAIM OThe only issue was a couple of customers whom seem drunk making problems with the vender while I was trying to conclude my rental
ANTHONY YYou never get me discount I am good customer with you
JUAN AVery nice associates, would rent there again and recommend to anyone
MONICA AAbsolutely great service. Easy and fast. Very nice men working here.
jessie jI was happy that the location opened from 7 am there was sufficient parking but I was concerned that there wasn't a uhaul rep to share my concern that the uhaul truck was not road worthy.
Jacqueline JThis truck was used for hauling dirt or construction, and was very filthy in the cab area and in the back had dirt and debris, but one of the workers came with a blower and did blow out the back, but the dirt was full inside the cab area.
Joseph GVery nice Staff
ABBY KOvercharged and truck was in poor condition
Saad BEveryone come this place to rent very nice people working there and helpful I love rent U-Haul here
Majahid JGreat everyone should come this place very nice crew working place clean truck clean I love it
Majahid JVery good crew working inside nice and helpful people working in the location people should use only this location to rent thanks everyone very helpful
Majahid JGood
Edin CHave dollies available if they are ordered. I ordered two separate types of dollies yesterday at the time of reservation, but when I arrived at the pickup location, I was told there were none available – and because my card had not yet been charged, it was okay because I wouldn’t be charged for them. I thought it was quite ridiculous. Thank God I was only moving a table and a mattress. I would’ve been in a precarious position had I been doing an actual move. How is that acceptable? Otherwise, the customer service was good and the pickup process went smoother than I expected as a first time renter. No complaints about that or the drop-off service procedure.
Earl FGreat customer service
edwin sU-Haul host was nice, U-Haul as a company however the $19.95/day is deceptive. I got the cargo van, and paid $1.75/mile, not to mention having to pay $30 for insurance. Added up to $180
Nathaniel WThe vehicle was clean, and the owner was quite friendly.
RICK WNothing it was fast and easy
James SGreat guy good service
edgar kalthough they did not have hand truck they were very good about making suggestions that could solve the issue. grateful for good service amongst a stressful time
NECHAMAHDINA LNeeded a van for a quick short distance move . This was likely the best experience I've had renting a van. Fast check in, fast check out. Booked it the night before everything was ready when I got there. Good Job!!
Frederick SThe Uhaul app needs improvement. It is often lagging and the design needs to be more user friendly. When I was returning vehicle, the location feature is not working and it just kept loading even Google maps showed exactly where I was.
Ryan LCustomer service was terrible. This whole experience was. What happened to Uhaul?
Justin NThe service was great and fast
Daniel GThe van was blocked by a few different trucks/vans, didn't receive any assistance to retrieve the van I rented. Hopefully next time the van will be more accessible.
William M