staff were not up to speed on how to process rental. I spent 35 minutes picking it up and 30 minutes returning it. Also i was charged for fuel despite confirming i had only driven 15 miles and produced the receipt for the fuel i purchased. I will likely not rent from U haul again
RONALD A
Customer Reviews for D Dollar Plus Convenience Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Overall, ver bad service. I book for one way in advance, prior to the day , called said not available near by then I must go 53KM pickup the truck. If you take the reservations it means it's confirmed, dont change based on your profit. Why you are treating less or consider less for "One Way" truck rental.? Hope you can change it. Nah, I dont think so, since money talks.
YASAR A