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ADRIENNE A
Customer Reviews for DFW Wheels OEM
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful. Pick completed quickly with no issues.
DARRIN BReturned before 5 pm. No one there. No parking area…gravel and looked like a dump. Hard to see the building and just an overall bad experience to return.
Monica PConvenient and friendly
Don RStaff did not open on-time. No calls answered either. Uhaul employee passed right by me heading to office when he arrived, and he said nothing to me. He let me unhook the vehicle transporter all by myself but he didn’t announce himself nor did he even try to assist me in d as anyway. I had to go back into his office just to get him to come show me where to put the vehicles. Also, no dos e at location. Very cramped and dangerous for backing uhaul out into the road.
TIM PThe representative, Juan, went above and beyond by answering our questions and also staying a little late for us to arrive and check out our rental with him.
KEVIN GGreat experience, great value, and nice employees at check out and return.
TODD MExcellent customer service and the van I rented was super clean. Thank you!
LAURIE MNothing to improve. I like this location. Thank you.
Geovanny MHelpful and professional
Hiroshi SThe owner of this location is absolutely amazing and super friendly. We had a small issue but he handled it right away and apologized. He made the pick up and drop off process super easy
TAKELIA SUh-Haul changed my pickup location 1 day before my pickup. I booked 3 weeks in advance at the Uh-Haul location within a mile of my house. Uh-Haul changed my pickup location the day before which was located 10 future from my house.
arthur b