Customer Reviews for Da Shop
(U-Haul Neighborhood Dealer)

47 reviews

1005 W Commerce St   Brownwood, TX 76801

(325) 646-6329

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(325) 646-6329

1005 W Commerce St
Brownwood, TX 76801

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Dianne B. 
Rating:
2.0

The vehicle trailer was was missing the rear tie down chain and missing the electrical connection to connect to my truck.

Leonard T. 
Rating:
3.0

I went 5 miles and had to leave to put 1 gallon of gas in vehicle - $14.00 added to bill that I did not knowingly authorize

Herbert S. 
Rating:
3.0

Customer did not leave a comment.

David J. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY G. 
Rating:
5.0

Good customer care

nelphat B. 
Rating:
2.0

The UHaul truck we rented was filthy dirty. We had to clean the windshield and the side mirrors before we could even drive it safely. The inside was trashy.

Thomas R. 
Rating:
1.0

Location really doesn't have a drop off.and charged me. After I had already been charged

JOSE U. 
Rating:
3.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

Angela W. 
Rating:
5.0

Our car broke down and we needed a trailer to be able to haul our car back from Texas to Colorado. The place to pick up our car was just a mile away.The pick up was easy and the trailer was just what we needed. The drop off was near our home, so it was very convenient for us. Thank You!

Aimee G. 
Rating:
4.0

Good. Just had a little trouble taking pics inside due to bright sunlight and had to redo pics several times , but that is just on the Uhaul app

christina A. 
Rating:
5.0

I was totally in the dark about the workings of renting a truck. The woman waiting on me was not very helpful. She seemed unhappy that I was there. Her info was minimal.

cheryl H. 
Rating:
5.0

Customer did not leave a comment.

Jenny Y. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
3.0

Customer did not leave a comment.

Jan C. 
Rating:
2.0

Customer did not leave a comment.

sam C. 
Rating:
4.0

Customer did not leave a comment.

STORMI O. 
Rating:
5.0

Customer did not leave a comment.

CRAIG J. 
Rating:
1.0

Did not have what I reserved in the way of blankets and dollies. Truck wasn't ready, owner said he does not make enough off of uhaul to care. Will not use uhaul again.

Ricardo R. 
Rating:
5.0

Quick professional service both at pick up and drop off. Great experience

david S. 
Rating:
5.0

Friendly and professional! Definitely would us this location to friends and or family !

cheryl W. 
Rating:
1.0

Friendly, fast trailer hookup.

Jerry R. 
Rating:
5.0

I was upset because I left my home after being on line to see the price per mile was .69. I drove 50 miles to your location and the vehicle had the 19.95 per day on the door. Then I go in and find out from your representative that the price was .99 cents per mile. Your company lied to me.

JAMES W. 
Rating:
5.0

Customer did not leave a comment.

CELESTE C. 
Rating:
5.0

Customer did not leave a comment.

BILL S. 
Rating:
5.0

They could not improve as they were very good, friendly and businesslike. Thank you

Marilyn W. 
Rating:
5.0

Customer did not leave a comment.

Debbie B. 
Rating:
5.0

Customer did not leave a comment.

Chand A. 
Rating:
5.0

The gentleman Jeremiah was superb. Great customer service. I will definitely be recommending this U-Haul location!!! Thank you

SARAH T. 
Rating:
5.0

Jeremiah was very kind and helpful. Amazing customer service. Thank you. I will recommend this location and I will be a returning customer! Very pleasant experience.

SARAH T. 
Rating:
4.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Jeremiah was very kind and helpful. He went out of his way to be polite and kind. Super experience!

Kerri D. 
Rating:
5.0

Customer did not leave a comment.

Cary D. 
Rating:
5.0

Especially impressed with the vehicle which endured the brutal journey with no hickups.

Jerry K. 
Rating:
4.0

I'm not sure what it would be. U-Haul has taken care of me and my moving rental needs the last three move with excellent customer service.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

Alvino H. 
Rating:
5.0

Very nice and quick

Becky J. 
Rating:
5.0

VERY NICE AND HELPFULL I WILL BE RETURNING FOR OTHER REPAIR WORK.

devon S. 
Rating:
5.0

Customer did not leave a comment.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

miriam C. 
Rating:
4.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

I truly appreciated all of the moving blankets that were available in the uhaul. Thank you! Da Shop, where we purchased the rental, was excellent in service. Jeremiah is a very kind and thorough business man. We would most definitely recommend Da Shoo to anyone in the future. Thank you again, Rebecca McKenzie

Rebecca M. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN G. 
Rating:
1.0

No computer was in use, We did not recieve any paperwork at all!!! We were over charged for the unit. They never checked if our lights and ture signals were working once the trailer was hooked up to our vehicle. Very Poor service, not trained and not professional how this rental went .

barry B. 
Rating:
5.0

Very friendly and excellent service. Would definitely use them again!

William E. 
No reviews have been submitted for this location.

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