Customer Reviews for D&B Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of D&B Storage

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Regina B. on

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Customer did not leave a comment.

Emanuel O. on

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Do not use the UHAUL app. If not for the extremely nice people and excellent customer service at this location..we would've been fucked as the app is shitty and worthless with no recourse or phone support. The staff at this location did us a solid.

Angel B. on

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Customer did not leave a comment.

DON L. on

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Everything was fine, nothing needed to change.

Lynn C. on

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Customer Representative was excellent and very helpful! Truck was suitable to our needs, however, the drop off location in Conyers, Georgia indicated the truck needed a cleaning on the outside. The pick up location is a very small Georgia town and did not have a nice truck wash bay like a metro area location would. The inside of the truck area was clean and we had no issues.

TERRY W. on

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Customer did not leave a comment.

Sharon M. on

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Thank you.

Johnny W. on

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I ordered a dolly but they did not have one i had to go rent one from someone eles. Also i was charged 3 hundred dollars for a 64 mile trip.

Aldean B. on

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Better office

Titus l. on

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Customer did not leave a comment.

Lawayne M. on

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Ashley d. on

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Jonathan D. on

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Have the truck in the town that you requested.

LAWAYNE M. on

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James C. on

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My reservation was in Albany not in Pelham. The customer service rep was not helpful or did try to find a location closer or in Albany. Since I was out of town it was hard to look for an additional option. Being a loyal customer my expectation was they were going to find something closer. Disappointed in Albany.

emilay q. on

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Customer did not leave a comment.

NEAL H. on

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A little better communication. Received a phone call changing my pickup location which was to be followed up with a text with the details but it never came. Plus the pickup location had not got the information that I was coming. But, they were very gracious & got right on getting arrangements made & it all turned out very positive. I’ll go with u-haul again. Been using it for 40 years.

Richard D. on

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The pick up location was unprepared and didn’t have dolly in stock. Had to drive to another location to pick up doily. Was given wrong address so drove 15 -20 miles out of way which used gas and mileage , and had to replace out of pocket. Was not happy at ALL with experience.

TERRY W. on

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Customer did not leave a comment.

BRIANNO K. on

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Everything was good!

JAMES B. on

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Customer did not leave a comment.