Customer Reviews for D&J Shell Mini Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of D&J Shell Mini Mart

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Anthony S.
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Customer did not leave a comment.

clark J.
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Robert C.
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Your U Haul center in Harbor, refused to call any other centers that had the truck we needed. We had to call around and find one. Your center in Gold Beach was very helpful and made the pickup easy and fast. I would recommend Gold Beach for any U Haul needs.

Sherry M.
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The guy had an attitude. Casually flipped her ID and credit card toward her. Communication? Zero.

Janna J.
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Customer did not leave a comment.

Marcie N.
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Very busy location with the store and gas station to deal with.

bob S.
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Jim goes above and beyond the call of duty! Excellent rent.

charles W.
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Customer did not leave a comment.

Jeff S.
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The truck ran well and we had no problems mechanically but it was very dirty and bug covered and the inside was sticky and the steering wheel filthy. We had to clean it ourselves in order to feel safe. In these times of Coronavirus it might behoove U Haul to institute better cleaning policies.

Tyler H.
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Customer did not leave a comment.

Shane J.
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Vehicle was dirty and required quite a bit of cleaning. Windows, mirrors, cab. Check in/out was a little more time consuming than it should have been.

Richard T.
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barbara S.
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Carey S.
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The trailer rental was fine, getting to this point was a pain. I originally reserved a large moving truck. 2 or 3 days before I was to pick it up I was told there was not one available and none were available in the area

Joe W.
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Artemas H.
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The young man thst hooked me up was very helpful supreme service

randy W.
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none

Manuel G.
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DJ K.
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Very friendly owners and employees.

Steven S.
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They didn't put the trailer on properly, chains were dragging. Staff was polite

Richard T.
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Kind and courteous. No problems

jeff M.
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No improvements necessary

larry F.
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Customer did not leave a comment.

David K.
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Owner/Operator was able to get us in and out quickly, was very personable, and quite helpful in getting us on the road.

Wes M.
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Alan F.
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KIMBERLY M.
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larry F.
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great service...

Christopher S.
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The person who runs this little place is very friendly and we had no issues with him.

Jeremy K.
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peter E.
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Katherine S.
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michael D.
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Denver K.
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Dropped off trailer after hours. No lights outside at all.

larry F.
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great service...

Douglas R.
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Customer did not leave a comment.

david H.
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I rented two trucks this week one large and one medium to move furniture from one of my rental homes to another. For those who drive trucks all the time I am sure they work well. I would add a simple back up camera system, B&W would do so we can have a better idea of where we are. I was alone most of the time and I had to keep getting out of truck to see how far I was from buildings trees, fences etc. This might be something that your insurance company would even help pay for to reduce their costs and claims.

Martin S.
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Friendly folks I rented from. The truck needed to be swept out, i hauled my motorcycle down to home, snd sweated it out, even though it wasnt my mess. It's all good thank you

david H.
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We have used this location many times and they are always easy to work with and they make sure we are pleased with everything. A very good place to do our business

Theresa K.
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Very friendly & helpful

GARY C.
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Customer did not leave a comment.

Edward W.
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Darlene F.
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Robert D.
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Nathan L.
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mark P.
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KIMBERLEE C.
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Better technology for quicker transactions.

charlene H.
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Every employee needs to be on the same page---just awful info. ended up paying more than was told plus needed only a 10 foot pickup truck for a small piece of equipment. Spent way too much on gas for a huge moving van when I made it very clear I did not need that!!!

David L.
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Customer did not leave a comment.

david P.
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Jim did not guide me through the loading of the car nor the connection of the front tire restraints or the safety chains. He thought the safety chains were not important since the car was held on the transport by the tire nets and emergency brake. In my opinion, I think he was close to being negligent. I stopped at Crescent City, CA and went to the U-Haul dealer at Affordable Tow and Auto Care. Alicia guided me through all the setup requirements, using the front tire straps and guided me in hooking up the safety chains. She needs a special commendation for helping me to get on the road correctly.

Brian H.
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Customer did not leave a comment.

Roger G. C.
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Brian H.
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Garret H.
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Charles D.
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Schedule periodic maintenance of the hitch equipment, particularly lubrication of mechanical parts.

Lee K.
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ED B.
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larry F.
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Great service...Great equipment !

nicholas R.
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The gentleman was kind of rude and not every knowledgable. Place was a mess.

Mark L.
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Again so easy

Josh T.
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Customer did not leave a comment.

RICKY R.
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shane B.
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Get off your lazy ass and get me on my way

Dan C.
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Dawn A.
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Karl C.
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Richard W.
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NEIL S.
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Lori J.
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Nathan L.
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Thomas Z.
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Fred L.
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I had to drive 205 miles one way to pickup the trailer, no should have to do that ! I made the reservation a month ahead of time, they told me that there was no trailer the day before I was to pick it up and then the trailer leaked.

Paul S.
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Customer did not leave a comment.

JANET F.
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Everyone was great and friendly.

Jackie B.
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Customer did not leave a comment.

Karl K.
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This is the only location in Gold Beach and is connected to a gas station. The employees there did not know how to return the truck and tried to pass me off to one another. The main U-Haul person wasn't there and leaves by 2pm. They need more training.

Lori J.
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Brian C.
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Dale T.
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ROBERT H.
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Gayle L.
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We always get great service at this location.

Elizabeth W.
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Customer did not leave a comment.

dan G.
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Kevin A.
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ron L.
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Keith J.
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Friendly and efficient service

chuck W.
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Customer did not leave a comment.

Janet F.
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They were very helpful and nice. Thanks!

Ronald A.
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larry F.
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mark K.
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Check window washer fluid.

LARRY R.
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After having such good service from my last three U haul deals, I was horrified at the lack of assistance and poor attitude by the OWNER! I am a disabled combat veteran. He would not allow any employee to help me get the car off the trailer. I just needed help with the chains. Twice he said," Go ahead and call U Haul, they know I don't do that shit"! Mraning, he won't help a disabled man get a car off a trailer. Wow... I am so unhappy with U haul letting that man treat clients so poorly!

roger L.
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susie H.
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thomas M.
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Jennifer F.
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Brad K.
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Always easy to work with.

Paul W.
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Customer did not leave a comment.

john C.
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Customer did not leave a comment.

Joseph G.
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Not much: responsive, focussed, impartial, timely, helpful, alert; professional

No reviews have been submitted for this location.

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