Customer Reviews for D&T Golf Carts

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of D&T Golf Carts

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Catherine H.
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Customer did not leave a comment.

MARK O.
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It takes way to long to get on the road. I spent one and a half hours in office . Seems the whole system is slow.

Janae S.
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Customer did not leave a comment.

charles W.
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Everything is good.

JACK J.
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Any issues had nothing to do with this location As usual there was no guarantee from U-haul that I'd have a trailer the day I needed. This was a crosstown nice, where I could wait a day, it was a 1,400. move and it was imperative I get a trailer for the reserved date. Whenever I spoke to an agent, including the scheduler the night before who verified a motorcycle trailer, I emphasized it had to be a bike trailer, it was verified that it was even in the notes, sure enough when I went to luck it up, it wasn't what I ordered! So I had to drive 15 mike's away to get what I needed and the opposite way from our house. Even though these trailers can be in demand this location had three.

Margaret B.
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Customer did not leave a comment.

LARRY S.
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Customer did not leave a comment.

Don T.
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Customer did not leave a comment.

Gregory J.
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Customer did not leave a comment.

Thomas B.
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The personnel made the drop off very easy.

Heather F.
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I had reserved a van with a dolly and when I picked up the van there was no dolly inside. When we peeked in the back window of the van parked next to it, that's where the dolly way. Very disappointing as I had to go to Home Depot and rent a dolly for the day. Time wasted by running around on a busy moving day.

RENE R.
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Excellent service

Bill R.
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Tongue jack and straps should be replace soon.

Suzie S.
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Customer did not leave a comment.

Christopher D.
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Customer did not leave a comment.

bruce U.
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Agent reserved the wrong trailer, did not have the correct one. Contacted another dealer that was farther away from my home to obtain the correct unit. Liscense coping system failed several times and agent had to enter data on her phone. Very bad experience.

Cary C.
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Customer did not leave a comment.

Ron S.
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I was very disappointed with the fact the trailer is listed as 5x8. In reality it is 56.5" wide and NOT 5' as listed! This caused a major problem for me because the bed I was moving was 58" wide

daniel C.
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Customer did not leave a comment.

Bob R.
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Customer did not leave a comment.

Jean M.
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Highly recommend this location. Do not recommend the mobile reservation system. When asked to estimate how many hours we would use the vehicle, we estimated. This was well within a 24 hour period, but the mobile system would not let me change my estimate of six hours and wanted to charge a late fee for keeping it for eight hours. Helpful associate at D&T fixed it for us but be wary of the mobile system!

TERRY W.
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Customer did not leave a comment.

Samuel K.
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They overcharged me by $75. Not sure where the additional fee came from.

Riley U.
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Customer did not leave a comment.

James J.
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Customer did not leave a comment.

kazi S.
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Customer did not leave a comment.

JOEL B.
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Customer did not leave a comment.

cory T.
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Nothing. It was great

Lonnie C.
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Customer did not leave a comment.

gibby G.
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Person who checked us in seemed to be in over his head and didn't know how to print out receipt. The physical office area was far from professional looking, dirty and cluttered. He did walk me outside to walk around trailer. He mumbled and was hard to understand.

beth I.
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Office equipment seemed out dated and could use an update.

Norby K.
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Customer did not leave a comment.

donnald H.
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thanks for the great service. Have used this location many times in the last year and they always have what I need.

Norby K.
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Customer did not leave a comment.

Josh R.
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Our original location did not do our order and it also happened to our sister as well. Super inconvenient to be driving around late at night trying to get a uhaul we already set up and paid for.

rich W.
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Dion was very friendly and helpful! I appreciated how he was willing to go the extra mile to make sure we had what we needed! Great customer service! Thank you Dion!

Ronald D.
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Customer did not leave a comment.

JAMES D.
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When I arrived at the pick up at location at 10am no one who represented U-Haul was there. The people who represented the D-T Golf Cart side of the building were of much greater help. These people had to call up the people running the U-haul just to show up. I and and another customer waited for 15 minutes until someone finally arrived. When they did show up they did not seem to know exactly what they were doing and their systems were not functioning. I ended up figuring it out myself using the U-haul app and helping the other customer alongside myself who was trying to drop off a truck. It was one of the worst business transactions I had ever experienced.

Jeffrey W.
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Great place to rent U-Haul equipment! Good service! Friendly people! Also, they sell beautiful custom golf carts and have a coin-op candy dispenser that contains pistachios, red hots, sour balls, and gum balls.

Barbara F.
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Just upset waits almost 1 month to take money from my acct. someone was supposed to call me about fees. No one did. But almost 1 month later takes money out.

Cheryl P.
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Customer did not leave a comment.

kelly F.
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Very knowledgeable, informative, helpful

Richard B.
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I turned up at the location at 11:45 am. There was a note on the door stating they would be back at 1:00 pm. I proceeded to drop the trailer off with the wiring attachment. I phoned UHaul and told them that I had dropped it off and no one there. They noted it and when the agent came back he sent me my receipt. All was good

Stephen D.
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Customer did not leave a comment.

Raymond B.
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Everything was done online and went well.

GREG P.
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All was good

Janet G.
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Kim and Dion were very helpful setting up our rental truck.

luis S.
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Customer did not leave a comment.

Glenn D.
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Customer did not leave a comment.

charles W.
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quick service

Jason S.
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First of all answer questions to my problem before requesting a review. You are charging me for 2 days when the vehicle was signed out 1/24/20 and returned 1/25/20. You have me as returning the vehicle on the 1/26/20. By the way the lady that helped was very nice and professional. Please adjust my account and send me updated information or your rating will be at the lower end. Contract #84734575. Thank you.

Donald D.
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Customer did not leave a comment.

Brian C.
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"Kinder" really knew her stuff. She was very knowledgeable, super-friendly and super-helpful. Will definitely use this location again!

ROBERT G.
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Make the turn-in easier to use. Not good for someone who is techie challenged.

Jayson V.
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Customer did not leave a comment.

Thomas K.
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Easy process and a nice guy at the counter made this a great experience!

RICHARD B.
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Customer did not leave a comment.

charles W.
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great again

Robert C.
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Having to pick up the truck in a different location than the one I requested it. This is a stressful last minute issue. It also takes way too long to process the rental when picking it up. These two issues are not conducive to executing a move plan. Not sure if it's a people issue or a system issue. I have been a customer many times and this is a consistant problem.

donnald H.
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Customer did not leave a comment.

Cheryl P.
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Not charge for an entire day when returning a few hours late.

Michelle D.
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Customer did not leave a comment.

Raymond P.
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The girl at the desk was very helpful and pleasant

Dana S.
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Easy pick up and drop off

John K.
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Very helpful and convenient location. It was busy when we picked up the truck, but once engaged everything was processed quickly and we were on our way

star W.
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thanks

Robert P.
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Customer did not leave a comment.

Lorraine G.
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A bit slow in the office and they want you to do everything on line. Old school and like real customer service, however they were very accommodating .

Javier D.
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Came in late on Friday to pick up a Dolly, Employee was ready to close, Employee went out of his way to take care of my need. Great neighborhood place ot rent Moving Equipment from. Javy

Michael L.
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Customer did not leave a comment.

Philip M.
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Customer did not leave a comment.

Glenn B.
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The experience at this location was very good.

Michael A.
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Very helpful but once again the computer situation is is sub par.

Casey T.
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Facility and people where fine. Online ordering for Uhaul was horrible. I ordered a trailer to rent but they also added on a separate moving supply package unknown to me. An extra $200 charge. What a chicken shit practice to suck you into buying more. I will never use uhaul again and will take negative reviews to social media.

Brian K.
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Customer did not leave a comment.

Sean L.
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Customer did not leave a comment.

Joel H.
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Staff is top-notch. If I ever need any Uhaul rentals moving forward, this is the only place I will be renting from.

Gene S.
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Attendant very courteous and helpful

Dawn O.
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Dropped unit off when closed

kenny P.
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Customer did not leave a comment.

Stuart B.
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Uhaul rep came out to help me unhook the trailer in hot temperatures. That was cool and was beat by all the moving. That was great customer services. Thanks

Jeffery W.
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The truck was ready to go when I picked it up!

Glen L.
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Friendly service, but somewhat slow getting all the paperwork completed.

Lorie S.
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These people were very nice and very helpful and understanding

Susan H.
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Said they would have repairs made on truck. We hope this is the case.

Jennifer S.
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Customer did not leave a comment.

Carlos R.
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Customer did not leave a comment.

GEORGE E.
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Customer did not leave a comment.

Neal L.
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Customer did not leave a comment.

george W.
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You computer systems. Is terrible makes ck very slow

Kevin S.
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Just a small place, looked to be a one man show.

Corey F.
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Customer did not leave a comment.

Christopher M.
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I wat told that I would get a $50 credit or voucher due to being rescheduled twice and haven't received anything yet.

Roy M.
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Customer did not leave a comment.

David D.
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Customer did not leave a comment.

John D.
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Much better place

Gregory B.
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The person that was at the desk was somewhat disheveled and was challenged with both the computer and the antique printer being used. I would not use this location again for any pickup of equipment.

doug F.
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Customer did not leave a comment.

Charlie V.
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I will not be using u haul again. Penske or another company will have my business

LEE E.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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