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GARYALLEN J.
Customer Reviews for Danns Truck Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Chad was great. The location was out of my way - the closer UHaul did not have the right equipment
Robinson C.Truck was covered in snow. Had gatarade bottles and trash in cab. Rear door was frozen shut, had to use hammer to brake ice away from lock and door lip to gain access.
ALANM G.The transaction was easy and simple. I would recommend and definitely use them again.
SHERYLMARIE D.Great location for me so I didn't have to go an hour out of my way just to get a trailer. I would use it again if I need to.
JOSHUA B.A good experience over all just had an issue with the mileage I'm sure it will be straightend out,I do think you should credit your customers that leave more gas than they intended to use after all you charge if it's not to where it should be when returning but after all said I would recommend u-haul to my friends and family.
scott Y.unfortunately the gas was on empty
TARA C.Worst possible experience. Had a reservation to pick up UHaul at 8am. When we showed up, no one was there. Attempted the self-checkout with the UHaul App but the truck keys were not in the lock box. Waited 45 minutes for someone to show up (all while on hold with UHaul whom NEVER ANSWERED THE PHONE). When someone finally showed up, they just gave us the keys and told us we were all set. They didn't record our starting mileage, so we later ended up being charged over $400 for our 25 mile trip. Had to go through the dispute process TWICE with UHaul because the first time, nothing was done to help us even though we had photo proof of our start and end mileage. Terrible experience. I'd give it zero stars if I could. Added unnecessary stress to our move.
Dustin N.Always a pleasure at this business
Sharon S.Nothing everyone was very friendly and the process was very quick and easy, next time I need to move I'd definitely use the location again!!
Nicolas T.Everything went smoothly. Person who waited on us was very helpful.
Martha P.The truck I rented was clean but drove really bad. Horrible shaking when it was at 65 mph. Couldn't go over that even if I wanted to. Brakes squeaked bad.
ADREIANE B.Excellent customer service!! Will be giving future business for sure!
George D.