The day before the rental, I was notified that the pickup location did not have a truck, so I was told to drive 20 minutes in the wrong direction to pick up the truck at a different location. The truck had muddy footprints throughout the driver's side floor and back of the truck. the back of the truck contained debris that I had to blow out before loading. I took pictures. I took pictures of the gas gauge. I returned the truck with the same or more gas and I returned the truck cleaner than it was. I was charged $43.55 for clean-up fees and gas fees. Fortunately, I had pictures and was able to successfully dispute the charges and received a credit. If anything, I should have demanded a discount for the muddy filthy rental. Need to move the kids bike and tire rims out of the way of the key area.
ROBERT S
Customer Reviews for Dave Auto And Welding
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent on-time service. Friendly staff. Equipment worked well. Very pleased overall. I would recommend and use again.
DAVID Kvehicles need maintained better
JEFFREY CI drop off the truck the same day before 2:00 pm and you send me a receipt saying I drop off the truck Sunday 03/01/2026 that it a lie and I have proof. No recommendations from me to no one.
MARTA TVEHICLES HAS EXHAUST LEAK AND VEHICLE HANDLED ROUGH... more attention needs to be paid tp maintenance
JEFFREY CNo improvements necessary!! A+++
BROOKE LDave was great! Very friendly and helpful highly recommend!
DAVID CNothing! The gentleman there was very nice, friendly and efficient!
ELLEN LDave is a great guy. Easy in and out...
RAYMOND BDrop off after hours and closed. So easy to drop off and directions how to was easy also.
ANN SNothing to improve. Service was excellent. Owner of rental location was very kind and well informed.
CARLA W