Customer Reviews for Daves Hancock Service
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Daves Hancock Service
Michael P. on
The staff person wanted me to unhook the trailer and refused to check the trailer in or document that I had dropped it off. Also refused to check the trailer over at my request to ensure that there was no damage. Never asked for my name or checked my paperwork.
Robert B. on
Went great. I pulled up, dropped off, checked it out and I was gone !
jeff F. on
Great customer service
Yvette L. on
Excellent customer service at Dave’s!
RAY S. on
The owner of the gas station is very helpful and knowledgeable, but when we returned Saturday morning to hook on the car towing trailer, a teenage boy was working who didn't know how to hook up the trailer, secure the car, etc, so I had to figure it out for myself.
travis W. on
The young man that processed my application didn't know what he was doing and didn't ask anyone to help him. When the other young man working the gas pumps would come in he would tell him what he needed to do...but this took forever. The lock on the driver door was broken. Had to go in through the passenger door...not a huge deal. Upon returning the truck they couldn't figure out how to close out my reservation because we only went 3 miles. So they adjust the mileage up to 5 miles and the system will let them proceed and charge my account. Was told it's not a huge deal it's only an extra buck or so. The extra $1.38 is not a big deal but the level of customer service was more of an issue.
Ulrich S. on
Everything went very well, the station's staff is very friendly and professional. The truck worked fine. Thank you very much. I would be happy to rent at this station again.
DAVES H. on
Best place to rent from, better then the so called Uhaul stores across the country
Jeff P. on
Great Service!
Michael D. on
Always a pleasure to do business at Dave's Auto in Hancock MI they are always friendly , willing to go out of there way to help or suggest what is needed. I would highly recommend their business.