Online pick up was awful. Truly awful the app froze and ot was difficult to talk to online or over the phone help from uhaul we were unable to get help from anyone outside in the dark during a snow storm. At first it was nice getting a larger truck but it was hard to drive we would have been happier for the 10ft we ordered. We were not overly confident taking the17 ft to a gas station to fill up so we were charged extra for that which I think is wrong since we didn't get the right size truck and didn't want to test the insurance. Daves seems great. Uhaul really let us down. Seriously work on that online check in/out. It is a nightmare we had to reload to get pictures over and over again and some wouldn't load. We won't be renting again for our move lots of small car loads will be less stressful.Nicholas H.
Moving Truck Rental in Hancock, MI at Daves Hancock Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Hancock, MI 49930
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Things were smooth, efficient, and friendly. You'd just about need to implement teleporters to improve service.Johnbrian B.
Awesome customer service!David L.
No problems at all.David Q.
Just one comment - ordered 1 dozen moving pads but only received 11. No worries.Gary B.
I requested a inclosed trailer. Received an open bed. When I asked about an inclosed one he could not tell me if they had one available. I had a 7:30 am pick up. When the guy arrived he said they do not open till 8. For getting the trailer the guy told me to look for the number, no help.Susan N.
The set up wasn't 100%. The chains were too long to the ground, which made them drag on the ground. We had to stop a few times because of this issue.Malissa S.
Dave is always friendly and helpful. Happy doing business with him and will continue to do so. We refer him to all our family and friends.CASSANDRA LYNN D.
Excellent customer service and simple return. Highly recommend.Jonathan W.
No hassle drop-off at Dave's!DONALD LARRY L.
The owner Dave is awesome! They gas up your truck for you and take care of everything. Return the truck was so easy and hassel free. I would definetly use this location again if I ever needed a u-haul or a tow.Helmi B.
Quick and easy drop off.ROBERT N.
First time to use - everything went great!Kenneth M.
Please mention the padlock. I wasn't sure what to do with it so carried the darn thing in my purse. Was UN sure if I needed it to lock the key back up on return.Amy N.
Dave's super service lives up to its name.ERIC S.
Quickly in and out with friendly service. Dave's is always a great place to do business with!Don L.
The computer part took pretty longKimberly W.
great service! truck was perfect. good rate. will definitely look to our new neighborhood uhaul when we need to rent a truck!Susan B.
Waited 15 minutes to be acknowledged.Daniel H.
Friendly knowledgeable assistance. Clean equipment, properly maintained. Strong sturdy trailer.Rudy L.
Nothing, The owner of Dave's is great. Had it ready to go.CLARK K.
No suggestions for improvement. Met with me right away. Offered a couple suggestions for me while using the trailer. Good experience with this locationPete E.
Equipment needed a good cleaningJonathan B.
I'm glad Dave's is here and able to serve my U-Haul needs!Donald L.