Customer Reviews for Daves Small Engine Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Daves Small Engine Repair

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Mark G. on

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Customer did not leave a comment.

Dustin D. on

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Such nice folks. Very helpful.

Anne S. on

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Customer did not leave a comment.

Beverly C. on

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If someone is going to be a u-haul rep then they should know how to handle any situation that arises. I went to pick up my truck, and the lady charged for insurance that i didn't ask for, and then she didn't know how to fix the problem. I am the one that had to call the u-haul rep, and let them know the problem, and the woman i spoke with assured me that a 100 dollar required deposit would be reiembursed when the truck was turned it of which it was not....NOT HAPPY with the overall experience.

sylvia M. on

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James L. on

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Personnel not really helpful, not at location at scheduled drop-off time. Due to work schedule, my wife had to return the trailer to this location and the person responsible was not helpful in unhitching the trailer, doing post-trip inspection of the trailer (to ensure no damage done), nor in verifying that the rental contract had been closed. My wife contacted Priscilla in Florida to check on the contract status and due to computer network issues on their end could not verify the contract was closed so she helpfully referred my wife to U-Haul corporate who was able to confirm the rental contract status. Overall, we had an excellent rental experience at the pick-up end and a poor one at the drop-off end. Any future drop-off will probably be at a different U-Haul dealer.

Jessica T. on

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virginia G. on

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U-Haul needs to keep their word to customers.

John W. on

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This was scheduled to be a one way rental, but ended up being a return to pickup location due to computer glitch requiring a 120 mile return trip because no locations in Morristown, TN would not accept truck. U-Haul Customer Service/scheduling was no help whatsoever. Terrible experience... was told by customer service this issue was an issue at many other locations as well on this particular Saturday.

David R. on

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The A/C in the truck worked sometimes and didn't work at other times

Angela W. on

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Double the price I was quoted. Even with the mileage. That was the only negative part of the experience

Andrew B. on

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Customer did not leave a comment.

Harvey W. on

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Proper customer service training in needed for this location. After standing in the office without being greeted for 10 mins, I began wondering around the shop and found someone, who right away seemed upset that I wanted a uhaul. The entire interaction seemed to upset them and I was rushed out of the office. When I inspected the unit and found several problems, I was told it was no big deal and to just call the 800 number. Even though the rear door cables were broke and it was near impossible to open due to the overwhelming weight of the door. And found out when loading our stuff that the door would slam closed without warning.. almost causing injury to myself and my wife. I brought the unit back within the hour and was told they couldn't help, and that I could get a different unit, but would have to pay another rental fee. I've come to expect not so friendly service form this location, but the rental truck was terrible. Was previously smoked in, roaches coming from the air vents, food and gum in the floor, and a really bad "dead animal" smell in the cab. The rear compartment had not been swept out and had a bad odor as well.

John R. on

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Everyone was very helpful

Sarah H. on

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brenda W. on

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Trailor was junk. Lights wouldn't stay on. They were closed when my original reservation was set for. Had to go back the next day.

David R. on

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I went on line and registered the rental days before and all went very good at the pick up date. Best U-Haul Experience ever. Other rental locations need to take lessons from this guy. Thanks David

kirtley S. on

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Very easy return.

Luther aka Sam K. on

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Charged for two dollies for two days. Only had one day and ONE dolly. Said 7/8 tank.of gas. These guys do lawn mower repair and should know the vast difference between 9/16 barely over a half and 7/8 almost full. A 29.95 a day truck cost me. 306.00 for one day less than 50.miles. wtf. Caused my bank account to be overdrawn. Never ever use uhaul again. I will tote the stuff on my back first.

angel L. on

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Somebody used my and name and email to rent a Trailer. Please contact Oceanway Tire to ensure they review IDs before they rent their equipment. The credit card and phone number were not mine. It was a refund so they could be stealing money from UHAUL. Please let me know why my name was used, I am currently serving in Italy. Email: aalugolopez@yahoo.com

Virginia T. on

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Truck was not swept out. Trash was left inside from previous renters. Wasn't a big deal as we swept it before returning but rules are rules. Should be followed by all.

Kirk B. on

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Great customer service Jesus Saves

Zachary P. on

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I was supposed to pick up on Saturday at 4:30 pm. U-Haul had the location’s hours wrong, so I had to wait until Sunday at 10 am to pick up. It pushed my whole process back a day and I was very upset. It was a huge inconvenience.

ty A. on

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We always use Uhaul and will continue to with every transition! Very affordable and the friendless staff we have encountered. They offered two employees to help my wife 3 year old daughter and myself to unload our personal belongings! Now that's service!!!

Mitchell F. on

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I was told there was 3/8 of a tank of gas which there was less. I went 25 miles and put 2 gallons of gas in and was charge for 2 gallons of gas. There was a big crack in the windshield. The People were friendly but out to lunch when I turned the truck in so I couldn’t tell them the problem.

Anthony B. on

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James B. on

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did not put hand trucks in the truck had to go back and get them

Richard L. on

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patricia H. on

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Clyde H. on

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I didn’t see anyone at this location. I dropped the key in the return box and left.

Jan H. on

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All the lights weren't working on the trailer and they were out of furniture blankets, but they hooked it up for me and were so very helpful! Loved them!

tina B. on

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I called at least 5 locations from Cleveland TN to Dayton TN and was told by all uhaul rentals the fee for a 20 ft truck was $39.95 plus mileage. I was not told any other rates terms or details and my bill for 42 miles and a one day use of the truck was almost $130. I feel misled and I will never ever use uhaul again. I feel I was baited and switched and I will be sure to report to all social media the BBB and everyone I know of how Uhaul works so no one I know else uses Uhaul EVER!