Customer Reviews for Davids Automotive Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Davids Automotive Repair

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Tracye J. on

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It was fine.

Saul G. on

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My experience was really bad, I even sensed racism! I won't recommend anybody that place! The owner thinks that he knows everything but he is an idiot! I never had that experience before renting a truck!

Michelle M. on

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CELECIA T. on

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bryan h. on

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Horrible, absolutely disgusting customer service from This U-Haul Location. David the manager/owner at this location had a condensending attitude towards me since I entered the office. I own a small moving business and rent Uhuals 6-7 days a week and have never had any issues until today. I decided to opt out of the insurance plan this time becouse I wasn't going far. (I usually get it). The employee says hold up let me get my manager. The manager (David) comes in and you can tell he was already really agitated. Starts to explain why I should get the insurance and I tell him that I'm going to pass today but thank you. He raises his voice and says you must not understand how the insurance works. I said yes I do, I will have to reimburse Uhual Immediately. Then he tells his employee " Don't let him rent a Truck we don't rent to people like him. He obviously doesn't understand how the insurance works. Call U-Haul and tell them we're not renting him a truck and to send him somewhere else." At this point I am shocked and tell his employee just to add the insurance plan becouse I do not have time for this. (I wasn't going to allow this nut job make me late to my job.) The employee apologized for his managers attitude, but this is not acceptable.

RENA D. on

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I know it's locally owned but they're so impersonal at this location. Plus I was charged 3 separate charges and not sure why. :-(

Mark V. on

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We experienced the worst service! Was suppose to have the truck 2 days then told we had to return it yesterday!

Shana E. on

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Chris P. on

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Elian S. on

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The truck was there on site when I made the reservation to be pick up at 8am. Someone before me ate Cheez-It which was spilled in passenger seat and had empty bottle's under the seat. Cleaned as much as I could so I wouldn't be charged a clean-up fee. Over all very happy. Would rent again at this location.

Caroyln U. on

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Anthony W. on

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Very little interaction with the counter help. Other than explaining the required information and signatures need on the form, he just gave me the key and sent me on my way. When I returned the vehicle, I went into the office, he asked what I wanted, I told him I was returning the truck, he took the key and said that's it.....and walked away.

Vicky B. on

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Mike s. on

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The gentleman wouldn't get off the phone to check in the truck. He said he would look at it later and just told me to leave the key on the counter. I took a picture of the odometer for my records because of his attitude.

David D. on

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Dave was personable and very friendly.

Ginese S. on

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not friendly - forced me to have insurance coverage even when I told him I did not want it and that I had coverage - last time I rented I had a great experience - this was way more expensive than it should have been - very disappointed

deloris m. on

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Michelle D. on

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The gentlemen who checked me in (after I had done the online check in) made sure I knew he didn't make much money off these and it was an inconvenience for him. Didn't make me want to go back.

Roderick B. on

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Ashley L. on

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Gregory F. on

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Michael J T. on

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The process from beginning to end was quick and professional.

Phyllis R. on

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2nd time I've rented from there & will use them again!

linda r. on

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Very quick, economical and courteous. Thanks for the help!!

Michael H. on

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Neika D. on

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James D. on

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The mileage on the vehicle was 107155 NOT the 107141 on the receipt when the vechile left the rental place. 107172 on return.I feel I should have been offered to initial the mileage on the contract as I feel I was over charged $12.46(14miles@.89).

Curtis W. on

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I rented a tow dolly. Worked great. The only item I would suggest for uHaul would be to replace the ratchets and associated straps. Both ratchets are well worn and one just barely worked. Straps are worn and need repair or replacement. Great service from David's Automotive.

Kyle C. on

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The equipment provided was incorrect but was based on incorrect info in uhaul system. The tow dolly did not fit the 2007 honda pilot and created an enormous amount of issues.

Thomas G. on

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Michael G. on

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Inside office was very nice and clean. The rep who checked us out was very quick, efficient, helpful and took very good care of us. Overall great experience and I will definitely be using them again in the future.

Thomas G. on

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Truck performed as expected. With the added space over the cab, storage was better than expected.

Trevor C. on

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BEKZOD A. on

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Rene Marie R. on

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Van was dirty, when picked up.

Adam G. on

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Steven A. on

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jim j. on

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beverly b. on

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Both picking up the truck and returning it were simple! I will rent a U Haul truck again! I just wish U Haul had moving crews we could rent themby the hour! A no brainer!!

John C. on

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Edward W. on

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GIANCARLO G. on

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bob t. on

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David, at the drop off spot went out of his way to give me a ride home.

Chris C. on

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Good job

elian s. on

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elian s. on

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kristin m. on

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jeff d. on

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Owen L. on

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Location has poor parking available

Emanuel F. on

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This man is a thief!! All he talked about the whole time we were doing the contract is how he doesn't want the truck stolen and how he wasn't making any money of the rental and blah blah blah. I rented a truck in the afternoon and dropped it off after hours that evening. I made sure to fuel the truck back up to where it was because I know they charge a ridiculous amount if you don't. When I got my receipt via email I noticed he charged me $15 for fuel because he claims I brought back at 3/8 of a tank and not 1/2 a tank. I swear on anything I fueled it up to 1/2 if not a little more. THEN he charged me $25 for some cleanup fee!! This man is a thief!!!

Sandy t. on

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Hobart A. on

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Truck was filthy inside. Agent appeared very inattentive Did not explain the process for using the dolly and blankets clearly. Did not review the agreement with me. Hope he is not the owner.

Charlotte L. on

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Overall easy pick up...snip snap, done!

Kelly M. on

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I just wanted to drop off. So, unless it was in a different city, it was convenient. Gentleman helping me, Manny, I believe, was very good

Mary M. on

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Because I was picking up the trailer 15 minutes early they tried to charge me 2 days fees. They tried to blame the computer. When I complained the manager came over and fixed the problem.

Paul D. on

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Jose T. on

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The personnel at this location were very friendly and attentive to my needs. They delivered the products reserved by me in a timely and efficient manner. I would recommend this location to anyone needing to rent a truck.

Rhea G. on

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Stephanie S. on

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Kricia J. on

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linda g. on

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jeffrey s. on

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Scott R. on

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stephanie J. on

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Godwin G. on

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ROBERT S. on

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We only dropped off at this location. The box on the outside said to drop the keys and the contract.. well, that's the only proof that I have of the rental, so I'm not going to drop that in the box. You have all the information in the system, why can't you just see the contract from here. That is the only thing I would change about the drop off process.

Joe R. on

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mohammad r z. on

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Scott B. on

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I was charged $10.00 for insurance. I didn't want insurance and they charged me anyway. I want my $10.00 back.

Jason T. on

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right passenger side mirror was cracked and no mention of it was made by the agent until I called it out.

william s. on

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leo c. on

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Sunil M. on

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Very rude and disrespectful owner. I'll never rent from U Haul again. He also cheated on telling me the gas level.

rick a. on

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Chris C. on

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Insurance and what it covered not explained. Used one credit card to hold truck wanted to use a different card to pay. I was charged all charges on wrong card. I called them next morning to give them the card number to be used. My personal insurance would have covered me in the event of any accident. U hauls supplemental insurance does not cover overhead and tires. I have used U Haul for years. I believe I will take my business to another company next time.

Scott R. on

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Bobbie(Trey) B. on

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DUSTIN H. on

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Very friendly customer service

JARED D. on

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excellent customer service!

Noelle M. on

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Very friendly and helpful!

Dennis P. on

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kendall y. on

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Doug T. on

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Austin J. on

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Great experience and friendly staff!

Christna K. on

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STEVEN a. on

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Melissa B. on

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Lady was very friendly and helpful. However, my equipment was check in as late even although I was 45 min early which cost me an extra $34. Next time I will wait to make sure they do check it on time. I have requested a refund of the difference through UHaul. Could be just the system.

Joseph D. on

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Good customer service.

Newell T. on

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Was given an estimated cost due to the estimated number of miles. Drove less miles but was still charged for the additional miles. Only a couple of dollars but still feel overcharged. Would of paid for the gas. Basic information should be able to get instead of calling reservations line and on hold for 10+ minutes. Just to find out if they had any equipment. Then I would call reservations line