I was told that this location would be open on the weekend and it was not....had to do self check-in....not a problem...but was expecting a person to be there.
GARY M
Davids Automotive Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in The Colony, TX 75056
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was disappointed because I was sent to this location to get my truck when I ordered it from another location. This was like 8 or 9 miles further to pick up and drop off, at $0.99 per mile cost me more for miles that weren’t my fault. Otherwise everything was good with the rental and all.
GERALD KAwesome location. They were so courteous at the front desk, and also helped me resolve an issue I had with the mobile app.
Reza GThey did not include the dolly with the vehicle rental. When the customer support agent calls me and tells me the truck is available at a different location, they should also transfer the dolly and items to the other location as well. This was a confusing process for the customer. They should at least remind the customer that the dolly will not be provided with the vehicle in the event of a change to the pickup location. I could have planned to pick up the materials at the original location and then picked up the truck. This complaint is specifically targeted towards the phone agent that called me to reschedule, as the original location did not have a 20 foot truck. I was not notified that the materials would need picked up at the original location. Please inform the agents to transfer materials to the new pickup location as well. If this is not possible, please clearly remind the customer that they need to make 2 stops, one at the original location for item pickup, and one at the new location for the 20 foot truck. This was very confusing, and you are lucky the movers I hired had a dolly.
Jake PThanks
Shiyang T