Tasha is always very helpful and knowledgeable.MIKE N.
Customer Reviews for Davis McGraw
(U-Haul Neighborhood Dealer)
Louisville, GA 30434
Services at this Location:
- Mon–Fri9 am–4:30 pm
- Saturday9 am–12:30 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.steve C.
Customer did not leave a comment.JARIN P.
Friendly yes. I was having trouble online so she helped me out otp. 10/10 recommend. I just hate they sent me to the wrong drop off spot. Which was a addition mileage. Thanks to the customer service worker at the 800 number. She helped me out with that. Great customer service to them allTiffany W.
Customer did not leave a comment.Reese S.
Customer did not leave a comment.Kawanus P.
Very good experience!!CHRISTOPHER D.
Was closeLillie B.
Make sure they checked inside a seed in the truck is clean thank youPeggy T.
Customer did not leave a comment.Albertina T.
Customer did not leave a comment.James T.
I was told to unhook and leave the trailer . Thank goodness for a man walking by who helped me because I was unable to get it off of my hookJessica C.
Customer did not leave a comment.tony R.
Customer did not leave a comment.Bobby A.
Customer did not leave a comment.CRYSTAL B.
Drop off was perfect. They were very understanding of what I went through in Kentucky and refunded my deposit with no questions asked.Ron C.
Tosha is very helpful and knowledgeable. She always takes care of my rental detailsMIKE N.
They didn't check in my rental for at least four days!!!!!David S.
Customer did not leave a comment.William C.
Customer did not leave a comment.PEGGY W.
Keep it matienceJaneisha M.
Absolutely perfect experience. Very convenient.Patrick M.
Customer did not leave a comment.MIKE N.
Customer did not leave a comment.GEARY D.
Customer did not leave a comment.DANIEL B.
On line registration was nit user friendly and I cancelled a 26' myself twice, one of your agents deleted it and the next day they called to see if I was coming to get it????BARBARA B.
Customer did not leave a comment.GERALD D.
Customer did not leave a comment.JEFFERSON CO D.
Customer did not leave a comment.Latavian B.
Well a lot one the trucks were not cleaned inside or out the staff was very rude actually showed up at my house to come get the U-Haul when I was not finished with it all because they said y'all were about to put a warrant out on me also I believe the reason they really came was because they had no U-Hauls when I showed up to take that one back after being threatened if I did not return it by that evening that there would be a warrant out for my arrestCARA H.
The truck had a lot of old damage. It was also very loud. I didn't crawl under the truck but it seemed to be missing a muffler. The check-in location at College Corner called me about the truck. I told them I had to have the truck as there were no other options available. I called UHaul upon check-in and was told to do the mobile check-in. The store told me today that they could have done it. Louisville GA where I picked it up should be able to verify that the truck was very loud as I pulled off. There were men outside loading up appliances. The mobile check-in only had options about damage, if it was overheating, cleanliness, fuel and odometer.James L.
Vehicle lost brakes briefly and needs muffler checked or replaced. Extremely loud when driving.KENNETH L.
Customer did not leave a comment.Mark S.
Maybe make sure paperwork is correct and they get out in a timely manner not an hour later after they cant find the equipment. Plus my car almost came off the Auto transport to VA. I had to stop 3 times to fix the ratchet straps on the tires. My car shifted so much that it messed up my front bumper. I'm not happy and you have yet to call me back. So I went to corporate.BREANNE E.
Customer did not leave a comment.Reggie J.
They did not check my equipment in when I got there. All they told me was they would get to.DOLORES B.
I was 100% satisfied with your product and cooperative, efficient customer service. I have absolutely no hesitation in recommending Davis-McGraw U-Haul to others. May your business be blessed.JOHN S.
Customer did not leave a comment.MICHAEL S.
Customer did not leave a comment.MONTE G.
Customer did not leave a comment.Gregory W.
They Were very knowledgeable and helpful , fast and friendly !Daniel S.
IT TOOK FOREVER TO GET THE TRUCK...FACILITY WAS NOT VERY ORGANIZED. I WAS CHARGED FOR AN APPLIANCE DOLLY I DID NOT GET. I WAS GIVEN A FURNITURE DOLLY THAT WAS BROKEN AND I COULD NOT EVEN USE. ACCORDING TO THE EMAIL I WAS SUPPOSED TO RETURN THE TRUCK AT 3;30. BY THE TIME I GOT IT CHECKED IN ON MY PHONE IT WAS 3:31 AND i WAS CHARGED AN EXTRA DAY. I WILL NEVER RENT UHAUL AGAIN. IT IS NOTHING BUT A MONEY PIT.Barbara G.
Customer did not leave a comment.Ricky E.
Customer did not leave a comment.KATARUS H.
Understand how to use the computer system. Also, ensure the customer knows how to attach/use the equipment.Michael C.
Prior to customer's pickup, please check the tires.Carol L.
Customer did not leave a comment.Ada M.
Customer did not leave a comment.STEVEN L.
Customer did not leave a comment.FAY F.
Customer did not leave a comment.LEOTIS F.
Customer did not leave a comment.LORENZO J.
Customer did not leave a comment.LORENZO J.
The UHaul website enables customers to submit virtually all of the information required to rent a truck. At most, the on-site representative should be confirming the previously supplied information rather than asking for it again. Other than that, the pick up experience went well with pleasant representatives in a welcoming and Covid-19 safe environment.Colin M.
Customer did not leave a comment.Fredrick W.
These people had nasty attitudes and was very rude I would never come there againJalessa B.
Customer did not leave a comment.Kimberly W.
Even though it was a small outfit. They represented U-Haul wellFloyd C.
Customer did not leave a comment.justin C.
Customer did not leave a comment.KHADJEHIA H.
Truck not cleanedThomas J.
Customer did not leave a comment.Becky W.
Customer did not leave a comment.JERRY W.
Very nice and helpful people!!James K.
Customer did not leave a comment.BILL N.
Tasha is great to deal with.Dwight S.
Customer did not leave a comment.Dominque T.
Great service, great truck, made moving experience much less stressful! Thank you!RICHARD C.
Customer did not leave a comment.Forest B.
Customer did not leave a comment.Bobby A.
Customer did not leave a comment.Anthony C.
Customer did not leave a comment.Anthony B.
Customer did not leave a comment.Edith G.
Customer did not leave a comment.LOU M.
Customer did not leave a comment.Denise Z.
Customer did not leave a comment.Sonya W.
They are really excellentJitendrakumar P.
Good job ! Service was very goodDENNIS T.
Roof leaked rain on furniture. Radio did NOT work at all.JEROME M.
Customer did not leave a comment.Sherry S.
Customer did not leave a comment.gregory A.
Everything was wonderful.CYNTHIA B.
Continue to be helpful and friendly. The young lady who helped me was very pleasant. I appreciate her!Ashley B.
Customer did not leave a comment.Stephen J.
The mileage cost is too much.THOMAS C.
Customer did not leave a comment.WILLIAM E.
Customer did not leave a comment.Tony S.
Customer did not leave a comment.Dean T.
Customer did not leave a comment.Butch F.
Customer did not leave a comment.William S.
I'm not a satisfied customer, I was told when I return the truck back I would be granted some money back from my deposiy if I didn't go over the miles and I was not close to the miles that was given to me. How my contract was written up. I'm very dissatisfied customer and whomever works for Uhaual as employees needs to know more details about Uhaul policyMaShonda T.
The Truck was not cleaned when I rented it. The fee I was quoted at the time of reserving the truck was no where near what I had to end up paying when I picked the truck up. I rented the truck on Saturday and returning it on Sunday Morning and was charged another days fee just because the location was closed and since truck could not be checked in due to location being closed, I felt was unfair. However the service at the location was helpful, and polite.SANDY W.
Customer did not leave a comment.RICHARD S.
Need more prevalent signageSHERYL R.
get somebody to help you load the trailer unloaded trailercharles S.
sales person was rudephilip J.
Customer did not leave a comment.JASON P.
Make sure the truck is cleaned in the back. I was told that I had to clean it out when I finish, but it was not clean when I got it.Shanona M.
Customer did not leave a comment.Patricia N.
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