Let people know where the key return is.Kelli S.
Customer Reviews for Davis Towing & Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were great. Got home and decided to measure the opening, good thing. Found out what we were picking up would not fit. I called Davis Towing & Tire and the accepted the trailer back and allowed me to upgrade to next larger size. The helped me measure the opening before taking. They didn't complain about Having to cancel the first and redo the paperwork for the nÃ©e one. Excellent customer service.Gary W.
This was the 2nd location I was sent to by U-Haul to pick up the trailer I had reserved days prior. The trailer did not show up to the first location, but the manager there was very helpful in getting in contact with U-Haul and finding this 2nd location. Upon arriving at the 2nd location, I was told by the desk associate that they did not have the trailer. I then had to call U-Haul, again, and the trailer was then found. It was there the whole time. Seemed rather unorganized.Zachary C.
Someone canceled my reservation because i was 45 min late. No call no nothing and i was stuck in interstate traffic thinking nothing about it. I arrived to my changed reservation and take one and half hours with my 7 year old in a parking lot at 11:30pmEDWARD P.
The placement of the key drop off was not the easiest to find.STEPHEN W.
Customer rep very nice but had little knowledge of the Uhaul product. Assured me all lights were working. 3:30 AM next morning left for Denver. Pulled over, on a feeling, and found I had NO TAIL LIGHTS ON THE TRAILER. Parked in Walmart and then Ford dealer parking lot to trouble shoot problem. Should NEVER have been allowed to leave with that trailer and I'm sure it was marked as all lights functioningâ€¦DANIEL D.
Customer did not leave a comment.Troy P.
Quick, professional, and saved me money.Timothy H.
Customer did not leave a comment.Angela B.
Customer did not leave a comment.Sharon T.
Customer did not leave a comment.Dana E.
Customer did not leave a comment.Sharon T.
I normally do not have problems renting from Davis Towijg. However, if you are going to hook up the trailer to a customer's vehicle, please make sure it is done properly so that it does not become detached while traveling on the interstate. The employee had the wiring harness wedged under the screw down mechanism which didn't allow the tongue of the trailer to fully compress against the ball of the hitch. When I hit a bump at a bridge transition, the trailer popped off and careened wildly behind my truck. Luckily, the safety chains held and I was able to maneuver through traffic without damage to my or anyone else's vehicle.Andrew P.
Customer did not leave a comment.Ashley R.
Customer did not leave a comment.Laura B.
It would be nice to know that items such as boxes, pads, carts etc are not available at this location when renting the equipment online.Charles T.
Everything was as you would hope. No improvements neededTravis P.
I brought the trailer back I only had it for two extra days and the truck I only had for 10 extra days they're trying to overcharge meMichael S.
Better explain after hours return of vehicle. Dropped keys in box and then found I needed photos of gas gauge, odometer, outside of vehicle. None of this was explained to me when renting the vehicle. Luckily someone in repair shop had key to lock box so we could comply and not have to pay #20 fee for location to check gas and odometer and vehicle.Beverly B.
Customer did not leave a comment.Elizabeth F.
Customer did not leave a comment.Jennifer A.
Excellent staff, very friendly and quick.Andrew D.
Customer did not leave a comment.kristine S.
Customer did not leave a comment.Wesley Y.
Customer did not leave a comment.Julie E.
Customer did not leave a comment.mark W.
Excellent customer service, very friendly and knowledgeable staff!Jared B.
YesCharles Earl W.
Customer did not leave a comment.Heather L.
Customer did not leave a comment.Gary V.
Had to wait 8 hours for a new truck to arrive on scene after we crashed on the interstate because the trailer was not attached properly at our pickup location.Jacob G.
Customer did not leave a comment.TOM W.
If a customer is picking up a vehicle, don't stick it in the far, far back corner of the lot out of sight. Take the two minutes to bring it up to the front.Mark J.
Customer did not leave a comment.DEBORAH B.
Customer did not leave a comment.Ken K.
Customer did not leave a comment.KIMBERLY H.
Customer did not leave a comment.Dennis H.
Customer did not leave a comment.brent B.
Only thing that they should supply the customer with a dolly also.Grace R.
The truck had a bird's nest in the back. The woman was rude when I called and asked about the truck. Told me " I don't have the equipment ". I had to call the 800 number to get helpCharles S.
Great experiencekevin K.
No improvements necessary. I was treated well. Wonderful customer service. Rental was easy and very inexpensive. Great place to deal with. Would recommend to my friends.CAROLINE V.
My truck was not there when I arrived. I had to wait 45 minutes for the previous renter to return itCatherine L.
Customer did not leave a comment.Alejandro S.
Customer did not leave a comment.ALICE H.
The 26 ft uhaul leaked and all our furniture got wet. The battery went dead and we had to call for road side assistance. It had over 160,000 miles and we had a 1,000 mile move.Kathleen T.
Customer did not leave a comment.Donald G.
Uhaul rep that assisted me in locating and reserving the unit was absolutely respectful and professional. Thank yougary F.
Customer did not leave a comment.Eric H.
Customer did not leave a comment.Stephen W.
Customer did not leave a comment.Mike Y.
Everything thing was fine.robert K.
Customer did not leave a comment.Mary A.
Customer did not leave a comment.Daniel D.
Customer service was amazing. She worked with my work schedule to get it so I could use the trailer and also tried to help me with the best deal I could get. Wish this facility was closer due to how often I rent a trailer.Josh V.
They were very helpful especially considering it was zero degrees!Dennis A.
Truck was filthyJEFFREY H.
Great service good people very friendly..MARK O.
We had gotten a 20ft box truck for a 30 mile drive when moving our home. The worker there gave us 100 miles and said we would be credited back the miles we didn't use. After dropping this vehicle off, we were told that "that's not how we do things" and "she must be new". We were over charged and lied to. Will not recommend again to anyone.Katlynn T.
Customer did not leave a comment.Nancy L. S.
Don't change anything.Nathan S.
Customer did not leave a comment.Kimberly F.
Include when dropping off the keys after hours where the drop off box is located for the keys and paperworkemery R.
Customer did not leave a comment.Dawn M.
Customer did not leave a comment.Randy P.
Customer did not leave a comment.Lora R.
Customer did not leave a comment.Jeff T.
Customer did not leave a comment.DIANE H.
Customer did not leave a comment.David M.
Very friendly staff. Young lad did a fine job hooking us up and making sure we were ready to go.John H.
Customer did not leave a comment.Eric G.
Customer did not leave a comment.Christian W.
Assign customers the correct dropoff location, not one 25 miles away.CHARLES G.
Customer did not leave a comment.SebastiÃ¡n A.
I NEVER received my dolly and matts. When we arrived at my location to load that's when we noticed it was not in the trailor. I tried calling Davis Towing but they were closed and voice mail was full. I then tried calling the 800# for customer service and it just rang and rang. No customer service picked up. I paid for these items and should of received them! The receptionist there was extremely sweet when we did pick up the truck.Shannon H.
Nothing everything's perfectJames N.
Customer did not leave a comment.Amanda M.
Customer did not leave a comment.Lynn E.
Customer did not leave a comment.Susan C.
Customer did not leave a comment.Susan B.
Customer did not leave a comment.David A.
Customer did not leave a comment.Brian B.
Customer did not leave a comment.John W.
Customer did not leave a comment.Shane C.
Customer did not leave a comment.Rachel B.
Customer did not leave a comment.mark R.
minor leaks discovered while in heavy rain. i reported them to my turn in location.Joey L.
Have all the equipment needed. I reserved a furniture dolly, and they did t have one when I went to pick up truck. Didn't have a moving boxes for sale.Miles R.
Customer did not leave a comment.Ron G.
Customer did not leave a comment.JB W.