Customer Reviews for Dawes Landscaping
(U-Haul Neighborhood Dealer)

61 reviews

254 Monmouth Rd   Manalapan, NJ 07726

(732) 984-9618

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 2 pm
  • Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(732) 984-9618

254 Monmouth Rd
Manalapan, NJ 07726

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 2 pm
  • Sun: 8 am - 12 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

paul G. 
Rating:
5.0

Customer did not leave a comment.

Peter C. 
Rating:
5.0

Customer did not leave a comment.

Guy S. 
Rating:
5.0

I was exceptionally pleased with the rental process. The last time I used the online system and the person that called to verify my references was rude to those references. This time I spoke to the owner of the operation personally and she took care of me herself. She was fantastic, making the process simple and answered all of my questions.

THOMAS V. 
Rating:
5.0

Customer did not leave a comment.

Carole G. 
Rating:
3.0

The truck I needed was not returned so I ended up having to spend $200 more and move across states without help, on two separate days, instead of one with my movers. There was a last minute change in location so I do not blame the owner for the concerns that came up but it was hard to reach them initially as the person was out of state without service however she was helpful in texting to make sure I was able to access the key to my truck.

Rebecca M. 
Rating:
3.0

The truck ac was not working !!!!! I had to wait over 2 hrs for service to come and fix. When we left in morning there was a headlight out

Angel G. 
Rating:
5.0

Awesome people to work with. The whole process was flawless.

James K. 
Rating:
5.0

Customer did not leave a comment.

JONNDAVID G. 
Rating:
5.0

Customer did not leave a comment.

Ashley P. 
Rating:
5.0

The person that called my references on the phone was rude. Victor called, asked if the person named was there and when they replied "yes" he just hung up with no explanation or further comment. He should have introduced himself as being from UHaul and at least said "Thank you" after confirming the number was valid.

Thomas V. 
Rating:
2.0

I called her and explain to her that I got double billed for what I was offered originally and she told me that she can't help me and that I will have to call U-Haul every time I call U-Haul there is a 45 minute to an hour long customer service wait on the phone I tried to respond to email and it failed customer service is horrible. I need to get this rectified I have proof of what was originally told to me via text and photo copy from your computer system which changed because of the wrong second invoice. My phone number is 732-685-3757

Gerald C. 
Rating:
5.0

Easy, smooth experience at this location!

John P. 
Rating:
5.0

So helpful called just hoping a truck would be available on late notice and she tracked it down and called me back once found. I would go back there in a heard beat!

David R. 
Rating:
5.0

First time renting from this facility and the experience was smooth and painless

OLIX H. 
Rating:
5.0

Customer did not leave a comment.

ROHAN L. 
Rating:
5.0

I dropped off the truck after hours so I did not encounter staff. But the location is presentable and can be seen from the road easily.

STEVEN M. 
Rating:
3.0

Might want to give clarity that's it's just a patch of grass off the side of the road and Dawes is the name on the landscaping place where you drop off the key

Julie O. 
Rating:
5.0

Excellent service

Abe B. 
Rating:
5.0

Customer did not leave a comment.

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

RAFAEL R. 
Rating:
5.0

No issues. Service was prompt, professional and helpful. Will rent from this location again.

RAY Q. 
Rating:
5.0

Customer did not leave a comment.

Jason R. 
Rating:
5.0

Nice truck, nice people to deal with!

HERBERT G. 
Rating:
5.0

The Agent was overly accommodating, friendly and professional. She knows her trade and it made our experience easier at a very chaotic time.

Victoria F. 
Rating:
5.0

Rena was great. Easy pick up and drop off and the truck was immaculate. Highly recommended.

Bryan B. 
Rating:
5.0

Excellent service professional transaction

Abe B. 
Rating:
5.0

Customer did not leave a comment.

jeffrey M. 
Rating:
5.0

Customer did not leave a comment.

jeffrey M. 
Rating:
5.0

Customer did not leave a comment.

Luiz C. 
Rating:
5.0

Raina the lady that runs the uhaul rental is great! Very accommodating and helpful. Trailer lights broke a prong off when I went to plug it in, she had a guy there to fix it immediately to get me going on my way.

MARK V. 
Rating:
3.0

None

Timothy W. 
Rating:
5.0

She was fantastic. I was running late from traffic and she waited after close for me. I buy cars from all around the country and now i know i have a great place in the NJ area to rent what i need.

Chad M. 
Rating:
5.0

Customer did not leave a comment.

NOE M. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
3.0

Customer did not leave a comment.

LOUISE Y. 
Rating:
5.0

Customer did not leave a comment.

george S. 
Rating:
5.0

The uhaul rep i dealt with was very dishonest. Thankfully i was refunded certain disputed expenses by the uhaul headquarters.

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

Sergei N. 
Rating:
2.0

Had to wait 30 minutes to pickup trailer. Checkout process was painfully slow.

Mark G. 
Rating:
5.0

Customer did not leave a comment.

LEAHRUTH S. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C. 
Rating:
5.0

The whole process went well. Upgraded me with a new, bigger truck. Thank you so much

CARL D. 
Rating:
5.0

Customer did not leave a comment.

Cindy L. 
Rating:
5.0

Customer did not leave a comment.

Glenn V. 
Rating:
4.0

The location was a good 20 miles from my final location. I know there were Uhaul's closer, not sure why I had to go that far and no explanation was given either by the folks providing the truck of the drop location.

CARL N. 
Rating:
4.0

I dropped the truck off and put the key in the drop box. No human interaction. The only tricky part was that the location was named Prime (I think) Landscaping, not Dawes.

WILLIAM L. 
Rating:
5.0

Customer did not leave a comment.

GERARDA R. 
Rating:
5.0

Dawe's landscaping was excellent. The owner was very helpful and friendly and I would highly recommend them. The truck ran horribly and the drivers door doesn't close properly. The owner explained this is a loaner as a customer crashed her original truck However, the overall experience with Uhaul was horrible! I was originally supposed to get a truck from Howell Gasoline at 10am. I chose this location because it was central to both locations I was moving stuff. I made the reservation 10 days in advance and showed up on time. There was only one person working and he was no where to be found. After waiting 15 minutes, he shows up and tells me the truck I ordered isn't back yet and he can't get in touch with the person. He then offers another customer who showed up over 30 minutes after me a 20ft truck even though they also ordered a 15ft. He said he had already spoken to them in the morning because he didn't have an extra 15ft. He called the corporate number and they only gave me the option to drive to Toms River or Manalapan, both in complete opposite directions of where I'm going and cost me over 2 hours! This huge delay made it impossible to be finished in the time frame I needed and now I will have to rent something else to finish next weekend and will miss the wedding ceremony of two very close friends! This is the 3rd time in my life I have used uhaul and I had issues every time. I willnever recommend or use this company again!

Jennifer E. 
Rating:
5.0

Moving made easy!

Robert F. 
Rating:
5.0

Customer did not leave a comment.

Joshua T. 
Rating:
5.0

Excellent customer service .. I will recommend to anyone

JORGE C. 
Rating:
5.0

The pick up location was nice. But we had to drive 1 hour out of our way. We lost 2 hours to pick the truck up. After I reserved the truck 6 weeks in advance. The lady from the traffic dept called me on Saturday to tell me where I was to pick up at. I would greatly appreciate a phone call from the MCP of the district I picked up from. I do not feel that I was treated fairly at all. This was a huge disappointment to be talked to the I was.

Candice B. 
Rating:
5.0

Customer did not leave a comment.

JOHNP W. 
Rating:
5.0

Customer did not leave a comment.

Antonella T. 
Rating:
5.0

Amazing people and very helpful with everything we needed.. Would highly recommend

Angela T. 
Rating:
5.0

Nothing to improve. Excellent service!

QUINTON S. 
Rating:
5.0

Excellent service

Hamza F. 
Rating:
5.0

My experience was very pleasant. Rena the new owner is very accommodating and makes everything very easy for you. Highly recommended. Best U-haul experience

HAMZA F. 
Rating:
5.0

Was so great to me and my kids help me out so much. Very great full for there help

EARL B. 
Rating:
5.0

Quick and easy service, pick up/ drop went smooth.

Cris B. 
No reviews have been submitted for this location.

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